Maris M.
January 2024
I've tried writing this review 3 times and each time have given up because of how hard it's been to relive the stress, anxiety, and trauma staying in this condo caused.
I'm going to keep it very simple: this condo is dirty, run-down, and not maintained with guests' comfort in mind.
I am out of pocket several hundred dollars because I had to book a last-minute hotel the first night of the rental. The condo was filthy and the host could not be reached by her local representative. Despite the fact I had no other option than to stay at a hotel because the condo was not check-in ready, the owner refused to reimburse me.
The owner threatened me with the police when I did not agree to arbitrary and last-minute "rules" and I was also threatened with legal action. I'm still at a loss to understand on what grounds since I was compliant with all posted rules and regulations - and was simply trying to enjoy a month in Honolulu. It's hard to put into words how stressful and uncomfortable the whole situation was.
Issues flagged by other reviewers were still an issue as of December 2023. This is in keeping with how I was made to feel like an imposition rather than a paying guest, someone shady rather than someone trying to relax in Hawaii.
Do yourself a favor and DO NOT BOOK HERE.
Judy K.
December 2023
There were a lot of things wrong with the apartment, one of them being the leaking refrigerator which caused me a lot of grief having to my mop up after it every two days. The water leakage has been there for such as long time that it caused the wooden kitchen floor boards to break up and had to be duck taped all over - watch out not cut your feet!
A lot of equipment were also broken, such as the rice cooker and cracked up mixing bowl, and some just missing like a water kettle. There were only four forks in the apartment to eat with. The microwave is so beaten up that the timer setting is unreadable.
A lot of the towels were stained and the curtains were hanging lopsided and ripped. The sofa covers are heavily stained as well. There is a huge gap underneath the main door where the wind catches it making the door constantly rattle. Lines of the terrace lights were broken with some missing the light bulbs entirely. The owner was renting her van out on Turo and placed the key in a lock box attached to the apartment door. People were coming early in the morning and returning the keys late in the evening fiddling with the lock box each time. When the combination to the lock didn’t work, they would knock on my door asking for assistance. Eventually when the lock box wouldn’t open at all, the owner insisted that I look for the spare key of her van in the apartment (which was no where to be found in the end). Also a parking pass had to be shown to the parking attendant for her cust
Robert C.
September 2022
The location is amazing! Walking distance to the beach, main strip in Waikiki, international market, Zoo, Ala Wai, bus stops and parks. If you have a car it’s also very near the highway, Ala Moana shopping district and grocery store. The car parking pass is a great bonus though the park does fill up around 11:00pm so get parked earlier if possible.
It’s convenient that the laundry room is right outside the doorway. Also on the same floor as the gym, pool and BBQs.
It’s kept tidy but as with all old buildings it needs some upkeep.
We would stay again.
Katherine R.
January 2022
Our stay was comfortable and easy, and our young family members really appreciated access to the sand toys and boogie boards. The patio was huge and comfortable, but we ended up spending most of our outdoor time at the beach just a short walk away.
Wendy H.
January 2022
Great location and hospitality. Had everything you needed for a short stay. Would book this again in the future.
Larry A.
September 2021
Just a few blocks to the beach (about 10minutes) and a short drive to Diamond Head! The view of Diamond Head was incredible. We spent a lot of time on the huge lanai in the evenings. Overall, an excellent property with a responsive owner.
Jennifer D.
September 2021
We thoroughly and completely enjoyed our stay
The view from the lanai is phenomenal! Looks right at Diamond head and view is unobstructed due to school next door.
Quiet location for Waikiki
It was only 2 blocks to the beach! Snorkel and beach gear was provided and the pool down the hallway was really nice and refreshing
Beds were incredibly comfortable and plenty of sitting room both inside and out
Would definitely stay here again and highly recommend property!
Jorge M.
June 2021
In the heart of waikiki perfect and comfortable place, perfect for family reunions or close friends getaway.
Carolyn P.
May 2021
This property has some really amazing things. The huge private lanai and the view are spectacular. We spent a lot of time outside! Inside was very clean and comfortable, but there were a lot of minor issues that took away from the otherwise great experience. The kitchen and bathroom lighting flickered or didn't work at all. A table lamp had a broken switch and didn't work. Rope lights on the lanai had a broken plug. There were 3 shattered solar lights on the lanai. Ice cube trays were cracked and leaking. The kitchen had some pots and pans, but were missing a few essentials like pot holders or oven mitts. We really liked that there was plenty of seating, both indoors and out. We had 5 adults and we could all eat at the bar together. We could sit in the living room together and watch tv. Be aware, though, that the bedrooms are very small. Pack light and you will be fine, but it is very cozy. The beds were comfy and the linens clean and soft. The building was undergoing renovations that we were not aware of. That didn't cause any problems, though. The workers were friendly and quiet. Overall, we really did enjoy our stay. We ate breakfast on the lanai almost everyday, enjoying the breeze and the great view of Diamond Head. It is completely private with a lot of seating. Having the kitchen to make easy dinners saved us a lot of money. We did address these concerns mentioned above (and a few others) with the owner. They were not corrected during our stay, but it did sound like they would be looking at those issues. If corrected, we would definitely stay again.
BEVERLYBRILL J.
January 2021
Great location great view of Diamond Head but needs some deep cleaning and a total refresh! Absolutely does not sleep 7 as advertised. We had 4 and that was ok but anymore than that would not have been comfortable.
Frank I.
March 2020
Nice veiw
Cynthia T.
October 2019
Nice location, big deck, easy access, and relatively clean, but the furniture needs upgrading.
Kathryn G.
August 2019
There were some rocky moments with this stay. The unit was not cleaned when we arrived and there were piles of dirty, wet towels and beds were not changed. Not a great first impression. The property manager had a party to go to, so did not show up until 1 pm the following day to clean and replace linens. He never got the TVs working, and we never got a key to the parking garage, so we had to walk around to front entrance every time we parked. I asked him for these things every time I talked to him, but he never resolved the issues . The toilet got clogged three times and there was no plunger, the shower also clogged. Property manager said he would come over, but never showed up. Inside of unit was sufficient. The best part of it was the lanai, which is just as it looks on the listing...huge and with a great view. The Sunset (building) itself is in need of major refurbishment (elevators, hallways, no AC)
Jon P.
July 2019
We had an unfortunate situation where the building's Air Conditioning system was under publicly posted scheduled maintenance for our weeklong stay. We were not notified by the property manager of this before our arrival. Our unit was therefore not as advertised - since there was no AC in our unit (or the whole building) for most of our stay.
The property manager did provide a large fan which was helpful with the heat, but offered no compensation to us for her negligence in not informing us during booking, or at least before arrival, that there would be no AC for the majority of our stay.
Regarding the location and the unit itself, we had a good experience. The view of Diamond Head was amazing from the large balcony/ Lanai. We spent time outside on the Lanai everyday. The walk to the beach was easy and convenient. There is a pool on the same floor as the unit, and was very convent for access. Coin Laundry was also on the same floor (not in the unit). We utilized the free parking for our rental car, and there was a small convince store in the building on floor 5, which was expensive - but useful. The unit itself was "well worn", but also well stocked and comfortable for our family.
Apart from the poor customer service from the property manager regarding the posted shut-down of the AC for that week, we had a good overall experience with the rental unit.
Good news for you is, the AC should be in excellent working order for years to come...
Jeff O.
April 2019
The view and the outdoor space is awesome. The location is really central too. Amazing property and very friendly owner. Thanks!
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