Susan M.
July 2024
This was a great place just as described!
Shelly W.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our experience at Palms at Wailea #305 was awesome! We are already planning our next trip to Maui and plan on staying in this complex. Owners were quick to reply to emails/texts, the condo was very clean and well maintained. We highly recommend the South Maui Garden Food Trucks. Beautiful grass area for kids to play in and some entertainment.
ian h.
April 2024
Our condo at Palms at Wailea was terrific and a perfect home base for our trip to Maui. Extremely comfortable (A/C and fans throughout), amazing access/vicinity to the pool, fully stocked (pans for cooking and tupperwares for packing beach snacks, great gas BBQ, all the beach gear and toys, chairs, umbrellas). Also great board games and inside toys for back at the condo. Really looking forward to coming back again!
Arlene B.
March 2024
This condo complex was well maintained as well as the condo. It was comfortable and clean with all the kitchen items you needed. It was in a location that was great for walking. The condo was so quiet during the evening hours.
Michael O.
March 2024
I've stayed at Wailea Palms in the past and always enjoyed it. This time was no exception. The unit was clean, everything worked as advertised and was stocked with beach amenities and everything else you would need to feel at home. The location is excellent and it's quiet.
Darren P.
January 2024
Although there were positives there were a lot of negatives. We rented this condo for a week as it offered a foldaway couch-I thought we would be 2 more people that week. We rented another condo the week before, from the owners and it had much better views and owners were very friendly and available. That second condo had beach chairs and boogie boards, which was great. However we got there at 3:45 but the manager would not let us in early (they had at the first condo). She said the other people had left late and were more important than us as they had been renting for a longer period so we had to wait until 4. The manger was very rude to us. The maid was still there (on the patio) at 7:00 pm! There were no surface cleaning supplies at all and my wife had to use dish soap to wipe the counters! Last when I tried the BBQ there was no gas left! There was another tank but under a combination padlock and I didn't have the number! I sent a voicemail which was answered the next day-too late for that night! I called emergency service and she did answer and give me the combination but was also extremely rude. I hadn't open a combination lock and decades and kind of forgot how to turn the dial. The lady told me but was screaming at me like I was bothering her! Get another condo if you can!
Rich M.
November 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
In general, we enjoyed our stay. The unit was comfortable and we appreciated the starter set up necessities. We are very familiar with Maui as we visit annually. The unit could use a good cleaning and a bit of an update. The mirror in the guest bedroom was cracked (I provided a picture) and the carpet by the sliding door in the master bedroom was stained. The complex is nice, the pool area was perfect and the location near the Shops of Wailea made it very convenient. The application and instructions were easy to use and clear. For the price I would try to find a nicer (refreshed) unit.
September 2023
We enjoyed the stay so much, we are planning to come back and stay here again.
It’s Perfectly located right across from pool so the kids loved it, spacious clean open floor plan made our quality time together beautiful. Lots of wonderful memories here. Thank you
Peter W.
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a fantastic stay at Palms at Wailea #305. The condo was very well set up and provided everything we needed during our stay. As a family of 5 with 3 big teenagers!) we had plenty of space to accommodate everybody’s needs. The ground floor location was great for us with the spacious lanai and quick access to the pool.My only complaint would be that the sofa bed was very difficult to fold away - which made the transition from night to day use of the lounge room more challenging.
June 2023
Stocked full of ocean toys and gear (boogie boards, chairs, snorkeling, etc). Great location across the street from the pool. Condo was very clean and provided everything needed for an amazing week in Maui. Our second time at this unit and will definitely book again!
Jamie K.
May 2023
Pool was closed.
Cheryl G.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The Palms at Wailea is an excellent location! You can relax on your lanai or walk across the street to the pool. Unit 305 is spacious & clean. Parking is close for hauling in suitcases or groceries after a trip to Costco. The Palms is close to beaches, shops & restaurants. Great area for those who like to walk. The Ulua beach boardwalk walk is only a 10 min walk to the starting point. It’s a short 5-8 minute drive into Kihei. Love the island vibe!
Trang D.
March 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect Maui location
Noy P.
August 2022
I highly recommend this property. I love that the property is very clean and well kept. Checking in was really and as well as Checking out. Plenty of room for a family of 6.
JANET C.
June 2022
Overall the property had everything we could want, even some items I hadn't expected like beach towels and salt & pepper. We really enjoyed our time there and will consider the property should we go to Maui again. The managers were excellent, the process was perfect they handled all details professionally!
Ellen J.
February 2022
great location, loved our stay. the pool was nice and quiet, maybe not the best if you have small kids? felt like an older crowd
Angela S.
February 2022
My husband and I have stayed in 5 other condos in this development and are very familiar with the development.
We rented this condo for 28 days. Because it was sold, it reflects only as 2 weeks.
Positives:
Great location
Great layout of condo space
Great access to beaches and amenities
The décor of this condo is beautiful; colors, artwork, furniture and it is close to the pool.
Negatives:
Sadly, upon arrival, the carpets were Filthy. We called the property manager to insist they be steam cleaned.
There were cobwebs along the window blinds in the Livingroom and a fresh termite mound along one wall
There were 3 dead cockroaches under the area rug
The batteries in all phones were drained and so there went our free call access to the mainland.
The 2 only dish towels that were provided for our 1 month stay, were discolored; worn. I requested others
The very few drinking glasses in the kitchen cupboards looked 35 years old. I requested others.
The washer/dryer made unreasonable noise when in use. They clearly are the vintage of the complex; 1992 and had not been replaced.
The master bedroom mattress was lumpy.
We were bitten while sitting on the loveseat in the Livingroom.
We are not new to vacation rentals; 15 years of experience.
In fairness to new owners, I feel that the past owners lost interest in maintaining the property after having sold it. I would also say that the standard of cleaning provided by Rentals Maui had slipped substantially.
Angela S.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Location of Property is excellent.There were only two of us renting for one month.Decor and layout of unit 305 is beautiful.Square footage for all units in this complex is the same.Upon arrival, carpets were noticeably filthy; visible layers of dirt. Property Management company responded immediately having the carpets steamcleaned same day.Appreciating that we all have preferences with levels of firmness with mattresses,the mattress in the master bedroom is uncomfortably lumpy. My husband and I moved to the second room for all of our stay.The washer/dryer needs to be replaced. They are extremely load and are likely the original 30 yr.old unit that was initially supplied when the complex was new.The two tea towels that were left for our one month stay, were old, worn; a sad comparison to our five other rentals in the complex that offered At least eight or in some, a drawer full.The drinking glasses are very old. One was chipped.There was an ornamental tree in the living room that was covered in dust. It clearly had not even been shaken off in a very long time. Beneath the tree, there were significant cobwebs and termite mounds running up the wall.Whomever is in charge of cleaning this Unit is falling very short of doing a reasonable job.When the cleaning person (lady) arrived, she walked Ingo the unit, did not even say hello or introduce herself - and said to me " where are the cobwebs?"Unbelievably rude. This was the cleaner; not the Property Management office staff.There are still dead cockroaches under the area rug in the living room.This unit has recently sold. It surely can continue to be a wonderful rental with some injected TCL initiated by the new owners. Several items must be replaced in far less than 30 years.
Ashley F.
December 2021
Clean and spacious rental. Great location and easy access to many things. Solid selection.
ramsey 9.
August 2021
The bathtub doesn't have hot water, but the showers do. The bathtub drain is broken and I had to pry it up with a knife. There was also a large amount of black hair in it: (
Not enough bedding, could use a few more blankets. Garbage, old candy under beds. Just a side note, the beach chairs are ripped out in the seat.
Aida C.
August 2021
We had an awesome time at the condo. Very comfortable for the family of five. Definitely would rent again.
Jacob P.
August 2021
My family and I were so happy with choosing this place for our stay in Maui. The surrounding area is beautiful and the property is directly across from the pool with a fantastic view of the ocean. The walk down to the beach took about 10 minutes or less. The place looked exactly as pictured and we were very pleased with the cleanliness of the property. Would definitely stay here again!
David G.
July 2021
We stayed here from July 10-13, 2021. The unit is true to its description. It was in good shape, and had room for all of us (we had 2 adults and 4 teenagers). Sofa couch was fine for a couple of the teens. Air conditioning was nice to have in the middle of the summer. It's in a nice location, in a quiet condo complex that is well managed. We would stay here again.
A couple of opportunities for improvement that really didn't impact us much: TV is a bit dated and positioned in a place where it can't be seen by everyone in the living room, but you shouldn't be watching a lot of TV in Hawaii while on vacation anyway. Wi-fi Internet was a bit slow to the point of being unusable at times, but again, not super important to us while on vacation in Hawaii.
Ashish S.
July 2021
Location is better than we thought. Condo is comfy and let our family spread out and have their own space. Location is close to great beaches and snorkeling. Owner has thought of all the details. I will stay here again.
Natalie N.
June 2021
great place, very clean, beautiful pool and amenities. Prop mgmt were great at communication and check in was easy.
Jessica C.
June 2021
Beautiful property with a great central location!
Jon & Maggie W.
June 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Really great! No complaints!
Jade E.
June 2021
The condo property is beautifully landscaped. The condo itself was clean and beautiful as well. We enjoyed using the BBQ on the lanai. The condo for our family well. We would stay here again and recommend to family/ friends.
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