Soccer D.
January 2024
Just as described, and would stay here again if we ever make it back to beautiful Maui. My family and I loved it! It had everything we needed. Bed was very comfortable loved falling asleep every night listening to the sound of the ocean. Pull out couch was comfortable for my daughters. Kitchen had everything we needed as well. It was great we had a boogie board, beach chairs, & cooler to use!!! We even added to that, and left our beach toys behind for someone else to enjoy. Location was great to get to all the beaches on the west side. Bonus of our stay we were able to whale watch right from our room!!!
Mahalo for making our stay great
Addison H.
January 2024
My friends and I enjoyed our week-long stay at the condo. It's in a fantastic location that is easily accessible to the rest of West Maui & Maui in general. Right near the beach and has all the amenities you'd need for a vacation.
Sean A.
November 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Royal Kahana 409 Was a Royal experience to say the least! To start, the property management company made it all so easy and quick. Check in instructions were thorough and its nice to have all the info you need in one email. The span of views from the unit were second to none and we watched huge groups of turtles come up on the beach daily. We were a little early for whale season but they started pouring in near the end of our stay. The kitchen, Bathroom, all of it were not your typical resort amenities, they rivaled most high end homes. We will be staying here again, maybe for years to come. A blessed experience!!!!
Gretchen P.
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was in great condition, and had everything we needed. The view from the bedroom and balcony was gorgeous. We enjoyed listening to the waves, watching the sunset and seeing the turtles from the balcony.
Cindy G.
June 2023
We had a wonderful 7 days! We loved the layout of the condo. It was bright, open and airy, with beautiful views of the ocean from the living room and the bedroom! Each room was a nice size. Lots of closet space in the bedroom. Washer and dryer was greatly appreciated, as was the beach chairs and cooler!
The extra fans worked wonderfully along with the air conditioner. The building itself was easy to get through via elevators. The pool was a wonderful place to relax, and had a great view to the beach. If you got tired of the pool area, you can just walk a few feet to the beach. All in all, a wonderful place to be, It was great! We will definitely be back!
Vince K.
May 2023
This condo is a great place to stay in Maui. I would highly recommend it to everyone. The view is amazing and the coziness of the condo its great. Very modern with island accents. We loved it, we looked at others and at the end of the day rolled the dice on this one. We Won!
Vince
Abby
April 2023
Great location, very nice people. Very nice condo, though a couple if repairs were needed on the window and sink.
Mark K.
March 2023
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We checked in at about 10pm on Sunday and the room temp was in the mid-70's even though the thermostat was set for 66 degrees. Contacted Epic Realty the next day and someone came out the day after but was unable to fix the problem. It wasn't fixed for another 6 days during which time the temp never went below 74 and ranged as high as 81 degrees for.Contacted Epic numerous times and they indicated that the Royal Kahana staff would have to fix the problem as it was with their ‘chiller’ system and indicated that I wasn’t the only one experiencing the problem.Finally, more than a week after checking in, the system started blowing cool air. However, it never got below 71 degrees for the remainder of our stay.When I asked if Epic could re-imburse us for some or all of those days I was told unequivocally that there would be no refunds and we would not be moved to another condo.In addition to the air conditioning problem, one of the windows was broken and wouldn’t open, and the screen door to the lanai was crooked and not close properly.Overall, the condo was clean however the windows were filthy, and the sliding glass door was hazy. I was able to clean the sliding glass door but couldn’t do anything about the windows.The location of the condo was great, and we actually saw sea turtles laying eggs on the beach outside the condo. When the weather permitted, we had great views of the whales and sunsets.While the staff at Epic tried to be helpful, they couldn’t fix the air conditioning problem and took a hands-off approach to getting the Royal Kahana to fix it until many people reported the problem. They did forward my request for re-imbursement to their leadership who promptly rejected it. The leadership never reached out to me preferring to make their staff do that. Clearly, they prefer profits over customer satisfaction.
Rick F.
March 2023
Nice older condo with great ocean views. Condo was right on the water, clean and had decent finishes. The unit washer & dryer was nice. Pool was nice but the complex didn’t turn the heater on until the last day of our stay. The one issue with the unit itself was that it was really windy for parts of our stay and the wind whipped through the vented windows next to the entry door creating a loud whistling next to entry door. I called management about the issue but they never responded. Some of the neighbors who live there stayed it’s because the windows are old. It was an issue for me as the whistling made it hard to hear when I was on my phone taking work calls.
Melody S.
March 2023
We loved this property. It was in an area that wasn’t quite as busy so it made getting in and out super slick! Checkin in was super quick and easy!
That view when you first walk in to the rental…Wow!!!! The ocean and the whales 🏝️🐋 were my favorite part! We watched whales right from the lanai.
The room was nicely remodeled. The bed was comfortable. They left a cooler, beach chairs, snorkeling equip, and boogie board so that was awesome and used.
I can’t really speak much to the property outside of the room as we were out exploring while we were there instead of hanging out in one place. We did use the pool once and it was good. I saw several people people using the grills.
I already referred a friend to use this place. We loved our time!
brad g.
December 2022
Great location. Clean. The property manager was quick and responsive when we needed an extra blanket and towels. Would stay there again. The condo had a cooler, boogie board, extra snorkels, masks and fins which was great.
Egidjus S.
November 2022
The view and location were perfect! The apartment was clean and cozy. Would definitely return in the future!
Daniel S.
November 2022
Condo location was great, with great views. Amenities were very minimal for the kitchen. AC was marginal. A little touch up with paint would go a long way.
leslie h.
October 2022
The Condo was clean and well appointed. The grounds and pool area were so nice. We couldn't break away from the Lanai with the beautiful view and soo many turtles!
Thank you
Harold S.
September 2022
Feally great location and room. Very clean and decorated nicely. Would definitely return.
August 2022
Great location!
Adam A.
August 2022
Well decorated and furnished.
Robert D.
July 2022
Great rental and fantastic property, we highly recommend staying here!
Hector H.
June 2022
very good
Michael L.
June 2022
The condo had everything to feel at home with a great oceanview. Thank You for offering your place to rent.
Debra M.
November 2021
Pictures are accurate. Toilet paper is worst grade and they only offered 2 day supply. There was no tissue. Other supplies were adequate. Plenty of closet and drawer space. Unit is on northwest side of building so sunset is viewable only from lanai in October. The neighbor directly below on 3rd floor is hostile.
Robby C.
November 2021
Sons and new wife enjoyed their weeklong honeymoon. Condo was clean and had necessary amenities while location was ideal
Chrishana F.
October 2021
This unit is just as pictured. It’s absolutely beautiful with stunning views from the living and sleeping space. The building staff are friendly and super helpful. Epic Realty was also great to work with.
Marisa S.
September 2021
The apartment was perfect. So clean and with a view that was just breathtaking. The place has everything my boyfriend and I needed. We absolutely loved our time here and would highly recommend + would love to stay again!
Thank you!
Amy L.
September 2021
The Good: Condo is well appointed, perfect location, beautiful views, nicely decorated, clean, updated to meet all of your needs, lots of extras!
The Bad: The only BIG downfall was the AC issue. We noticed on our first day that the condo was a little warm, but, we just assumed that the cleaning crew was in there and would take a little time to cool down. That night and ALL nights of our 8 day stay, and also during some of the days, the resort turned off the air conditioner between 1-5 am; while everyone was sleeping; the unit would get up to78- 79 degrees.. Not very comfortable with humidity. Needless to say, we never slept well any night. We even tried to open all of the windows/sliding door. Not comfortable, the hottest month of the season. The real estate management company claims that they were unaware of the issue; they were aware of an issue a year prior, but said that it had resolved. On the third day, the real estate management company spoke with the building manager, where they advised what we said was correct. We personally spoke with the building manager too. Basically, the building has had an issue with the AC unit for the building ever since put in the new one( for the last year). And, due to limitations with their current system set up, their work around starting in July, has been to turn off the AC every night. The Building manager did state that a notification was sent out to the unit owners. However, the rental management, stated that they were not made aware of the outstanding issue. Although the rental company was responsive, and did come by to provide an extra fan, it did not resolve the issue. What could we really do? Had we known of the issue, we would not have booked our stay for that unit or for that building. Due to the circumstance, we asked the rental company if there was a way they would make good regarding the rental fee. We did not ask for a full refund, but, felt it was pretty unfair not to give us some part back. If it was my business, I would not think twice. Our response was I am sorry, but, unforeseen issues are a possibility, we do our best to help remedy any issues. Pretty disappointing response in our opinion.
We are positive that the rental management company is aware of the issue. I HIGHLY RECOMMEND that that you confirm with them and the building, that the issue has been completely resolved. We are hoping that our experience will help someone else out. Hopefully it is fixed.
Regina S.
August 2021
The condo for the price and the excellent view of the sunset/sunrise was a good deal. It’s in the older part of town but we love to be close to good restaurants and shops that is more reasonable compared to other. We had issues with the AC but management was good about addressing the issue. We love having some starter set to get by like laundry soap , cleaning supplies., etc. Also, beach accessories so we don’t have to buy .
Luis R.
July 2021
Loved the location and the view was amazing! Property manager was very helpful. Nice condo, but could have used some updates and personality.
Sheryl P.
March 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The pictures describe the unit perfectly, it was beautiful. There is no beach, so to go for a walk you need to go out to the road. It's just down the hill from Kona Brewing, where we went for lunch a couple of times. We went whale watching a few times and saw many whales. We had some maintenance issues, but Epic realty took care of them in a day.
Marlene R.
March 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed February 8th - 21st 2019 we came from Wisconsin never did we think we would get snow in Maui we did!!! We walked in and the condo was spot less and the view was priceless! Everyone in other reviews say how helpful the property manager was ..... well we never heard from her once. Not to see if we got in ok or how the condo was nothing we had rain coming in the bedroom window had to go to the front desk and she told us the person to talk to! We had to go to Walmart to get a new pillow because the one there was horrible. The bed was very comfortable and a lot of storage for our clothes. Kitchen was beautiful but they really need to get some frying pans sauce pans and there was not one serving bowl storage containers in the place. Again had to run to Walmart to buy containers to put fresh fruits and vegetables we had gotten at the market.
Cindy D.
February 2019
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The accommodations were perfect for our needs. The kitchen does need more pans and cookware options. We enjoyed waking up to the view and going to sleep with the sound of the ocean outside the window. We couldn't ask for a better location with the beautiful view and for our needs while we were there. Dollie's pub across the street has delicious pizza.
Steve S.
January 2019
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have been to Maui many times and stayed in the same area which has become my favorite. the condo was great. The views were great and the space was very well designed. Would stay here again on my next trip for sure.
Neta W.
January 2019
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Pros: Great View, good layout, tons of storage, granite kitchen/bathroom countertops, two nice TVs, good shower pressure and fast hot water (grout repair on the shower wall is probably 6 shades darker than the original grout - tacky). Cons: Surface areas are clean, but filthy windows, screens, baseboards, vents, door slats, furniture. The white leather couch/chair is very dirty (and uncomfortable). Same for the dinette microfiber stools. I'm guessing it hasn't ever been deep cleaned. The view is great, but only from the outside - windows are filthy. Kitchen is sparcely furnished. What is there is very cheap. Absolutely no extras. The a/c chiller was broken for two days, so no a/c. No compensation offered. I'm guessing the remodel was about 10 years ago, and the unit has been well used since then. No beach access (we were pointed to the public beach access two resorts down). Bottom line - definitely not worth it for the amount of money we paid.
Joan K.
December 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We liked this unit a lot; just what you want in a rental unit. Good view; just like the photo. Nice furniture & equipment in kitchen, washer/dryer, etc- can easily stay here for awhile. Nice pool, good BBQs. Parking was convenient in the basement, easy access to the elevator. Minor issue: some ceiling light bulbs were burned out, which left a dark kitchen.
November 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an amazing time at this location in Maui. The condo was clean there were beach chairs And beach towels along with a boogie board. The home was beautifully decorated the pictures were amazing. The shower was warm and water was plentiful. We very much enjoyed the cookies that were left for us as well! We would definitely recommend this with a five star rating and will be back again. Listening to the sound of the waves from the entire condo was just a tremendous experience for us both.
Kathy S.
November 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an amazing time at this condo. The views were spectacular and the condo was quite amazing. Beautiful updated kitchen. We enjoyed our stay!!
Sharon L.
November 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place to stay and we would stay there again.
Dominic F.
October 2018
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was very clean and comfortable. All of the amenities were perfect. We will definitely try to book this condo for our next trip to Maui.
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