Sandy G.
August 2024
Nice place with beautiful views! Can’t beat the location. Walk, ride the bus or Uber everywhere! Nicely furnished and the owner was quick to respond to inquiries! Would stay here again!
Michael T.
June 2024
Had a great time. The kitchen and rooms were just what was needed. Beautiful view
Bill C.
May 2024
Unit was very nice and had a great view. Well stocked with pretty much anything you need. Could use some maintenance. Several lights did not work. Refrigerator/freezer handles modified and hit when closing either one.
Donnalyn P.
March 2024
Hosts were quick to respond. First glance - nice place. Soon, we realized how dirty it was. Cleaning service is doing a very poor job. Built up dust in many areas. This place needs a good Spring Cleaning in every room and on the balcony. We never cooked there because there were bugs in the kitchen drawers and sink and countertops (and in the bathrooms). The second bedroom is awkward (no place to put luggage, no surfaces to put things, need suitcase holders or a dresser, plug ins were in odd places). Shower handle is loose and hard to use. Would be nice if they provided a start up kit with coffee and creamers, etc. They had a few small shampoos but no conditioner and only 2 rolls of TP. The main bedroom was big and had a dresser and closet. The bed is comfortable. The bathroom has a very high bathtub (apparently a Japanese soaker tub). It was very difficult to get in and out of. There were light switches that had no function that we could see. We messaged the Hosts to make suggestions to improve this place. They said they were getting new cleaners but never addressed anything else. We asked for face clothes as they only provided one per person and only 1 hand towel for each bathroom (not enough for a nine day stay). It took 3 days to get them. The view from the balcony (13th floor) is wonderful, overlooking the Lagoon and Ocean. You can see the Friday night Fireworks from the balcony. We watched the sunsets at the nearby marina water’s edge or the Ilikai patio.
John F.
February 2024
Started off with only 1 of 5 elevators working. This wasvq problem throughout our 2 week stay. They had to bring in portable generators to run the elevators. Most of the time only 2 or 3 elevators were up and running. There were huge lines of people trying to get to their rooms. Our unit needs updating, and we were surprised to see roaches in the unit everyday, despite us spraying and leaving all of our food in the refrigerator. All said, our stay was a 3 out of 5. This was the 3rd Island we visited and my least favorite.
Steven R.
February 2024
We have stayed at the Ilikai many times in the past with good experiences. This time was a disaster! The elevators had major problems 7 out of the 10 days we were there. One day we were completely trapped in our room. The pool was closed for 3 days! The first floor restaurant was also closed. As far as the room goes, it was kind of dirty. One of the toilets leaked from the bottom. We used the other one. Next time if i need another bedroom I would just book another room. It was too expensive for what you get.
teri k.
February 2024
We booked here for the location which was the ONLY good thing about it. It was dirty/grimy/filthy. We had to run all of the dishes through the dishwasher before we could use any as there was a layer of greasy substance on all the dishes. The couch was not usable- had boards that moved if we sat down and the cover was filthy. We sat on the dining chairs and counter chairs. The wifi was unreliable- the landlord referred me to housekeeping who said it was a building issue and he would call back later. I reset the modem and was shocked at the set up and the electrical tangle of exposed cords/wire. ended up using hot spot on my cell. The drain in the shower was slow and backed up every time it was used. Clearly a known issue as there was a large bottle of Drain-o in the cabinet. I wore my water shoes in the shower due to grime.
The check in process was difficult. I was traveling between many places in the days prior to my stay. The owner sent an email from outside of the VRBO system with an alternate rental agreement that had the door code and other instructions on it. Then he sent multiple emails asking if I had received it and to respond. I had difficulty locating that email and after several emails he sent me one that said he would not communicate with me any longer. It was very stressful and thankfully I finally was able to locate the original email.
Rent elsewhere if you are able.
Mick G.
January 2024
The property was clean, well equipped and met all our needs. It is a fantastic location for the Friday evening firework display, next to marina for fishing and whale watching trips and the lagoon for children. The Ilikai has a more relaxing atmosphere than the Hilton next door.
Joyce B.
January 2024
READ THIS AND ALL REVIEWS SO YOU DON’T END UP AT THIS DUMP!
View and location are great! New floors have been installed. That’s about it!
Someone else mentioned this was equivocal to Motel 6; I disagree 100%. Motel 6 is way better and much cleaner. Furnishings were old, mismatched, dirty and gross! The furnishings pretty much look like they were picked up in an alley. The couch, with cushions that don’t fit it, has a filthy slip cover on it with a very suspicious stain. My young adult daughter commented in disgust and jest, that she was afraid to sit on the couch for fear of getting pregnant from this gross stain.
The lamps were mismatched, dirty, and some were stained. Gross and ultra tacky.
The owner/manager said that this place had been deep cleaned. That may have been possible, but it certainly has not been deep cleaned in the last decade. Under the bed did not show any dust biuldup, however behind the doors and in corners were filthy.
The twin bed did not have sheets.
The owner/manger sent a message before we checked in about not using the microwave and coffee pot at the same time. This is obviously a problem he is aware of, and since it is an electrical situation, it should be taken care of. As far as the kitchen goes, it just felt grimy and we did not want to cook there.
Also, I was sent the message that the shower can back up; clearly this is a problem he knows about and is not taking care of. It’s unsanitary and gross. DO YOURSELF A FAVOR AND DO NOT STAY HERE!
Shirley H.
January 2024
Great place! It was not clean when we checked in. Black hair in the drains of both baths.
Toaster and microwave did not work.
Frank
January 2024
The unit was more then I expexcted. Our family travels often and we like trying off brand resorts. This unit was one of the better places we have stayed. Loved the layout and amenities. High praises to the owner and booking agent. I would definitely stay here again. Thank you so much for the great experience.
Elisha M.
January 2024
1. Parking was $50 a DAY and owner made it seem like parking was included until we arrived since I asked prior.
2. There was NO CUTTING BOARD and all kitchen equipment was so cheap. There was not even enough plates or cups for the number of people.
3. The shower in the master is obviously not included with a picture because it is a death trap with a 4ft tub included. My 74 year old father stayed in this room and could not use the shower at all.
4. The towels and linen seemed like they stole it from other motels because everything was mismatched and rough.
5. My brother stayed in a different VRBO in the same facility and to see their condo vs ours was obvious that this owner does not upgrade anything.
Miriam R.
November 2023
this place is great for location, close to the beach and the lagoon. downstairs is a great breakfast spot and a nice a cafe for bites/smoothies and an ice cream shop for the kids. the rest was not great. we had problems with the TV in one room and the door lock requiring multiple (one count was over 20 times) inputs to work. VRBO host deferred me to the onsite property manager who was rude, difficult to understand, and would say things like "this is always the TV with problems", or "the lock sticks sometimes. just keep trying". ultimately needed the cable company to fix the TV which was inconvenient timing. 'start up' supplies given for a 4 day stay were tiny! bath towel were rough, hard and old. beach towels and sheets in the second bedroom were stained. beds uncomfortable. bathtub had a strange very high edge that required us to sit on the edge and swing our feet over because it was not safe to step into it. for a 4 night stay this cost us over 3K, and it is NOT worth it!
Stan C.
October 2023
House was spotless except 2nd bath. Had hair on floor.
Khuyen P.
September 2023
Beautiful view down to the lagoon from condo balcony. We were front and center from the balcony for the Friday evening fireworks and avoided the traffic jam after the show. Walk to the beach and many beachside restaurants. We have a wonderful stay
Lance H.
August 2023
AMAZING VIEW, Excellent location, Family of four could sprawl out, Excellent Communication with owner.
Leona S.
August 2023
It was very clean and the owner was very nice we would stay there again. Just one thing we could not get the second bedroom tv to work. But that was okay because we were not in the room long enough to watch tv.
Lindsay F.
July 2023
It's a beautiful hotel setting. Restaurants and shops on site. The valet parking is cheap at $45 a night and the convince is worth it.
We saw turtles in the bay. But definitely wear shoes in the water, it's rocky.
Erin H.
July 2023
From what we saw when we stayed there, you pay for the view. The condo is a little to be desired. Alot of old fixtures. Not extremely clean. My son crawled around and his knees where black. But the owner has good communication and the view is amazing and its such a quick walk to the beach and lagoon.
Matt D.
May 2023
We had two main issues with the property, ignoring the suitable location and the fact that we had an overall good time in Hawaii.
First, the unit's floor was dirty (wear sandles, save your socks). Needs a steam clean, especially in the second bedroom.
Second, we didn't receive any check-in information until even after the check-in time. Two in my party was waiting for alerts, and we had to text the owner directly. When contacted, the owner said we didn't have a reservation, but called VRBO. They did release the information to me, but they never apologized and didn't seem to recognize they were contacting me (the reserving person) and not the party who texted them and were waiting to enter the unit.
Danny K.
March 2023
Overall our stay was excellent. The 2br 2bath apartment met all of our expectations and was well kept. The view was wonderful and we could see the fireworks without obstruction. The apartment is located the perfect distance from the elevator...not too far when carrying things and not so close that you are constantly hearing riders. Again, overall, our stay was excellent. We would definitely stay again!!!
Trish D.
December 2022
Great apartment for a small family. Fab views and comfy beds.
lana p.
December 2022
Never could get answers to very basic simple questions. If I called VRBO I was instructed to contact the owner and the owner stated I needed to contact VRBO. Was over charged due to an error of VRBO agent adding extra people to reservation in error. Said they couldn't fix and owner demanded I pay or reservation would be canceled with no refunds. I paid an extra $680. Condo itself was nice, great location and beautiful views.
Catrina A.
October 2022
We have stayed at the ilikai before and loved the location. Walking distance to everything you need. For the most part the room was clean and had the minimum of what we needed. Awesome views of the lagoon and beach, as well as Fright night fireworks. While we were there we noticed that a block/tile had fell (lost it’s stickiness) we tried to stick it back on but it just kept falling. I placed the tile on the fridge and emailed owner to make him aware. After check out, I was emailed and charged $700 for damage to the wall that the tile was hiding. I have challenged this charge with vrbo as well as sent the owner a message, which he will not respond too. I was really excited about this trip until was hit with this. The owner has taken down his listing as well.
Chris B.
October 2022
Disappointed in communication was contacted just days before unconfirmed visit. Refund policy in question as I paid in full but could not stay there no refund paid. Thousands spent with no actual visit
Michelle C.
September 2022
Location is excellent. Views amazing. Plenty of space and everything we needed. Access to room instructions was sent about 24 hours before our arrival. We were already in transit and therefore didn’t, get instruction until we arrived. This was not ideal. Thanks for a great stay.
Charles V.
August 2022
The condo need rénovation and new fourniture. The localisation was perfect.
Debi S.
July 2022
Well, it’s hard to figure out where to start. I’ve been so upset that it was probably best that I waited to cool off before making any comments. Basically, that was the worst lodging experience of my entire life. This condo looked as if it hadn’t been used in months. It was completely filthy from top to bottom. We didn’t even have a chance to unpack as we spent the first 2 ½-3 hours just cleaning it as best we could just to make it useable.
Then after calling about this issue we had to wait until 10:00 the next morning before a cleaning crew arrived to do a deep dive on this unit. So, we sat around and waited all morning for them to show up and then we had to leave for another 2-3 hours while they finished cleaning.
With that said, let me share a list of issues that we encountered upon our arrival.
1) The floors were completely filthy.
2) Everything hanging on the walls, pictures, mirrors, clock etc were covered in dust.
3) There was dust on the closet shelves.
4) There was thick dust under the beds and dressers.
5) The safe in the master bedroom was inoperable.
6) The sheets didn’t fit the beds.
7) The sofa was horribly uncomfortable. There was literally a piece of plywood under the cushions.
8) There were dirty dishes in the dishwasher.
9) Master bath shower curtains were filthy and stained.
10) Mirrors and pictures in master bath covered in dust.
11) Master bath countertop was dirty.
12) Soap holder in master bath shower had remnants of soap scum.
13) Found used razors in the second bath.
14) Master Bedroom AC unit was so loud it made it unusable for sleeping.
15) Top of the stove was filthy and was so bad that we couldn’t even get the stains off.
16) Fridge was filthy inside and out.
17) We had to run several cycles in the dishwasher to wash absolutely everything in every cupboard and drawer before we would even use any of it.
I’m sure there were a couple other items but this should give anyone a clear outline of what we experienced.
Considering how much we spent for this condo I would expect some kind of reimbursement to be forthcoming..
Stephanie P.
June 2022
Great check in experience and stay! View of the beach is awesome!
Mary B.
March 2022
Hawaii is incredible but unfortunately the unit we stayed in falls short. The unit really needs a good cleaning and updating. It is very worn. The master bedroom is good sized. The master bathroom has a bath tab that is somewhat of a hazard. It is not an easy step in and is very high with the toilet right next to it. For the price we paid, the unit should be in better shape and better decorated. Location is the best attribute as it is a short walk to the beach. There is no garbage disposal so cleanup after a meal is unpleasant. You better prepare to stock the unit with dishwasher soap , garbage bags, and toilet paper. The A/C in the master bedroom is so loud we could not have it on at night. The unit is on the 13th floor of a hotel. Owner communication is slow. The information provided to us the day before arrived was good but information we could have used when booking several months ago. We just did not feel welcomed. Hawaii is unbelievable and we'll definitely be back but we would not stay at this unit again.
Sandy F.
February 2022
Wish we could stay longer!!! Our accommodations at the iikili. Swam with shared, went to a uuau, took several tours and found a strong respect for the. Hawaiian heritage.
Jen B.
February 2022
We stayed three nights here and loved it! Perfect condo for Waikiki, walking distance to a lot of restaurants and activities. Beautiful views. thanks! we loved it!
Matofa F.
February 2022
Love the location of the hotel and the southeast facing room: warm sun throughout the morning, shade in the late afternoon, and cool breezes at night.
Shout out to Chris and Misa from Dukes Lagoon surfboard rentals. Top notch service and unmatched hospitality.
April L.
January 2022
The AC units all need to be replaced. The one in the master bedroom sounds like a jet engine on the tarmac. The kitchen is filthy and lacking most basic amenities.
Mark C.
January 2022
Tremendous location and slept our family of 5 comfortably. David was very thorough in his details of the check in process. Would recommend a new paint job inside.
Charlene F.
December 2021
This property should not be allowed to be listed for rental. The second bedroom had severe mold problems on the air-conditioner and curtains. It was obvious they had not been cleaned for years. The air-conditioner blew moldy air toward the head of the bead and the mold filled curtains blew onto the sleeper in that bed. Additionally pieces of metal belonging to the airconditioner were rotted off and left on the floor of the patio.
The air vents throughout the condo were filled with dust, lampshades were dust covered and the bathtub had a ring of soap scum around the edges along with a soap scum covered shower curtain. I texted the number we were given to report issues and the person said they would come the next day to clean. No one ever showed up. I would advise for your safety and health that you do not rent this condo. I have photos to document all the issues I have written about.
BILL D.
November 2021
Overall a nice location and place to stay. Would recommend to others.
Moira
October 2021
The view from the lanai was spectacular, much better than described.
It was clean and well maimtained. We did note that the ac units seem to be corroding on the outside.
U would definitely rent this condo again.
Nancy N.
October 2021
Property is central to Waikiki beach location and offers great ocean views.
Donna B.
October 2021
We were to have 4 people staying in this 2 bedroom property. We arrived first and our son and his wife arrived later in the evening. We were already asleep when they arrived. They entered the second bedroom and there were bugs on the beds. Needless to say they weren't going to sleep in that bed. They went to another hotel. They did their best to clean the room, but our son decided to stay at another location. Our bedroom was ok, except for the air conditioner that sounded like a jet engine! Also the shower stall did not drain properly and needed to be updated. Went to the beach and the umbrella that was in the closet was broken, so we had to seak a place under the shade. Also the kitchen faucet would drip if not turned off properly. It was a great location, but I couldn't recommend this property due to the bug situation.
Peter B.
September 2021
Great location and view.
John D.
August 2021
We were so impressed with the condo! It was absolutely lovely!! The location was ideal, and the view was exceptional!
We, however, we’re not at all impressed with the check in process. I had received a couple emails from VRBO to which I responded. Apparently, David, condo owner, sent another couple emails that I didn’t receive or didn’t recognize. So, when we arrived, we were told that the hotel had nothing to do with the condos and that we needed to go through security. Luckily, all worked out. However, our name should have been listed in the registry. It was a scary, not at all ideal process and which MUST be improved for future gas.
Chase B.
August 2021
Super great location and views!! Great parking and shopping near by. Room was clean enough but the walls, windows, dishes, etc, were in dirty shape. Lots of grimy fingerprints on the walls and door seals. I suppose you rent this location for the beach, not the walls! Over all I would return, just with different cleanliness expectations.
Donna K.
August 2021
The property should be in better shape for the next guest. There was a water leak in the master bathroom, the door handle was broken off the bathroom door and if you’re staying longer than a few days you might want to bring a extra toilet paper. The other bathroom kept clogging but there was a snake in the unit so we were able to unplug it ourselves. Not something you look forward to on vacation. The handle got fixed while we were out. The contract says they can enter at will but a text letting us know would have been appreciated. Overall save yourself the frustration and find another property. You can find better for the price.
Lani A.
August 2021
We booked a three-night stay at this Ilikai condo and everything seemed fine until my daughter found bedbugs as she was laying down for the night. We asked the owner about a refund but he initially said he doesn't offer them. We decided to leave the property regardless but he eventually refunded us for two of the three nights.
amy b.
August 2021
The view from the deck is beautiful.
Linda H.
July 2021
Location was fantastic and there was plenty of room for the 5 of us. Nice sized balcony. Very dated though.
Jon S.
June 2021
This property was very clean, next to the ocean and had an amazing view. Would definitely come back again.
debbyborrelli
November 2019
it was just ok the batheroom toilet broke the handle to flush so was left open had to go steel towels because we did not have enough
the picture looks ocean is right there but not had to walk to get to ocean a ways
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