Ray H.
December 2023
Everything was great.
Fred F.
August 2023
I am a former owner @ the Alii, I knew what to expect even if Hyatt is associated with the property. However, the State of Hawaii with their rescue of Lahaina failed miserably. We never were in danger, Alii staff and folks staying there all looked out for each other. Would I come back again? ABSOLUTELY, if I had anything negative it would be the kitchen utensils, pots & pans. One should expect complete sets than what we had. If you want more detailed information please reach out to me.
Destiny C.
August 2023
Great location, clean, and wonderful communication with staff
Daniel J.
August 2023
We love this location and renting this unit was a great overall value and experience
David S.
July 2023
This condo was perfect for our family of 4. Right on the beach, on the same strip as the Westin, Hyatt, and Sheraton. Very nice pool with towel service, covered beach chairs, hot tub, and drink station, with direct access from the pool to the beach. Great health club. Free, ample parking. Had all the advantages of the big resorts, but you get a much larger room (2 BR, 2 bath, full kitchen, large, modern washer-dryer, beach toys, cooler) for less money. Highly recommended for families.
Jamie L.
June 2023
This condo was a great size and fit our family well. It is steps away from the beach and had everything we needed. Would highly recommend.
Antonio T.
May 2023
Overall we had a good time. The condo is very nice. The view is stunning, while only a partial ocean view. All of the necessary amenities were supplied. The location is probably the best feature. Bars, restaurants, shopping, all walking distance. The hall bathroom shower drains slowly. The secondary bedroom mattress needs to be replaced. Its flat and feels cheap, not consistent with the experience. The pool area is great. They ask to wear a pool armband and bring a towel card, but no one asked or challenged us when we forgot. Never had a problem with parking. The bellhop was on the spot, helping with luggage and groceries. The gym is very nice, complete, clean, well equipped, better than most hotel gyms. The checkout requests were simple, just empty the trash and put dishes in dish washer. Overall we'd definitely return.
Kate and Nathan S.
April 2023
Our room and property were amazing - We took my daughter and a few of her friends for a week the communication from and with the property manager and the onsite staff was impeccable. We will be back and be working with Vacation-Maui in the future!
Kathleen H.
April 2023
Everything was wonderful! Great service, clean, well appointed condo! The pool area was fantastic and we could bring our own drinks. We reserved an umbrella with chairs for one of the days and that was fantastic! We’d definitely stay there again.
Anne Z.
March 2023
We had a very enjoyable stay. Unfortunately, when we went to do our first load of laundry the dryer was broken even though it was very new. Could be quite some time for it to be fixed as appliance store/warranty has to get involved.
Cleta D.
February 2023
This property was not as clean as the other properties we have stayed in. Check out at 10 a.m. is a problem since most flights from Maui leave in late afternoon or night
kris c.
January 2023
The pictures are an accurate representation of the unit. It was clean. While we did not need any additional assistance the rental company was attentive and offered help should we need it. We love this resort and would stay again.
DAVID L.
January 2023
Will do it again.
Brenda T.
January 2023
We are two couples celebrating anniversaries (35 & 50 years) / enjoyed all the comforts of home (comfortable relaxation, coffee and in room laundry) while vacationing
Robert B.
December 2022
Unit had lots of beach toys, two pack and plays, and chairs.
Domenic M.
December 2022
Easy check in. Location is perfect, especially if you don't want to drive anywhere (easy walking to multiple restaurants, shops and beach access. Condo was a little dated, beds were older and carpet for 1 year old crawling around was not as clean as I would like it to be, but we had a great time and would stay again!
Natalie B.
November 2022
Great customer service and prompt response to maintenance question. Clean, attention to details like beach towels, beach toys, texts every day checking in to see if we needed anything, etc. Only con was the washing machine was broken but maintenance came promptly although it wasn't fixable. Wish the property had a bar and snack shop at the pool, but not a big deal since the condos have a full kitchen. Also bummer that the beach walk and a lot of the beach was washed away the month before, but that's not the resort's fault. They were very helpful trying to make the most of the situation, offering beach chairs to check out, etc.
Jeff G.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Close to Shopping, Restaurants, Beach, Golf. Accommodations has an Ocean and Mountain View. Easy access.
Leisha F.
July 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This home showed exactly as the photos represented. It was clean, updated, and had a great floor plan. Convenient location. The staff were professional and courteous. We enjoyed our stay!
Dina J.
June 2022
The kitchen smelled of fish and one of the bathrooms smelled of sewage. We tried to communicate. Plumber couldn’t come until after we checked out. Not fun with the smells. We stayed out a lot. The drawer in kitchen needs to be replaced for silverware.
June 2022
We really enjoyed our stay. Clean and spacious for family.
Virginia B.
May 2022
When I was younger the steps from the entry didn’t bother me. As an older adult with knee problems I had to be over cautious. I don’t recall the steps being mentioned in the description.
Mary T.
April 2022
Enjoyed our stay
Paige B.
December 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our first stay at the Ali'i and we were so happy with the resort. As longtime, loyal 'Whaler' guests, it was fun to be at another location, but one that was still so convenient. The resort staff were excellent! The staff at the towel shack were so accommodating and we loved the grill master that manned the barbecues. The gym was amazing, we loved the beach too. The Vacation-Maui were so great too - we had an issue with the washing machine, and they were super responsive and walked me through the fix over the phone. The unit was lovely - however, for this level of accommodations, the beds and bedding should be better. The beds were obviously old as they were both so soft, and the bedding was old as well. When one pays this kind of money, the beds should be as nice as a 4-star hotel. Also, it was odd that there was no glass cleaner in the unit with the number of glass tables.
Mandy C.
October 2021
Such a beautiful location and perfect place for our family to spend the week. We loved the BBQ area where we spent many nights having dinner and watching the sunset. We will definitely come back!!!
Nathan H.
October 2021
Great place with everything you'll need on your trip. Each room has it's own AC unit which was great. It's right next to the beach. Kitchen is beautiful. We had a great time and would stay here again.
2 kids 2-12
3 Adults 30's-50's
andrea b.
October 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was clean and spacious. It was well equipped. Only falll back was the wicker living room furniture. It needs to have a more comfortable sofa with a bed. It was very uncomfortable to sleep on it. The two bed rooms were fine. The washer dryer was great. Had a great time. Cooked a lot.
Morgan H.
October 2021
We enjoyed our week here. The location is great and the unit is very comfortable. Would return in the future!
Timothy S.
September 2021
Very nice condo in a perfect location!
Mark B.
August 2021
Our family of 5 had a great time staying at this well-appointed condo. Although technically a 1-bedroom, there's a den setup as a 2nd bedroom that worked great, plus our son got the pull out sofa all to himself. Wonderful blend of mountain and ocean views from the 10th story balcony. Included all basic amenities including a few bonuses like a couple boogie boards. We bought a beach umbrella to use while we were there, and left it with the unit as a thank you.
Diane D.
August 2021
Great two-bedroom condo. Kitchen well stocked. Partial ocean view was nice. View of golf course, too. Very enjoyable vacation spot. Would come again.
Kathleen H.
August 2021
The only problem was a meldew smell in the house. Could have been the sheets in both bedroom closet.
James H.
August 2021
It was as advertised. Your service team was responsive to our few needs. The BBQ area was fantastic and staff accommodating. Great time, we will come back
Tom N.
August 2021
Right in the middle of Kaanapali beach. This resort is a little more low key than the others and it’s a short walk to pretty much everything in the area. The room needed some minor things fixed and the front desk didnt have our reservation. I’m guessing whalers investment didn’t let them know about my booking because another family I travelled with booked through Vrbo and a different owner and the front desk had theirs. Fortunately the front desk only needed to see my reservation email. All in all it was a good trip and the room was clean. The owner could communicate a little better
Timothy S.
August 2021
Easy walking distance to the nearby Whalers Village, great beach, restaurants, etc
Cheryl N.
July 2021
This property is located in the Kaanapali Alii Resort on Kaanapali Beach, just a 5-minute walk to Whaler’s Village where many shops and restaurants can be found. This is certainly a plus! The property itself is very nice, but could use a nicer, larger pool. It was quite crowded.
The “new remodel” title of the condo we rented is misleading, as this condo is in need of a larger “uplift.” The kitchen has been updated nicely with new appliances and granite countertops. The bathrooms are nicely done with newer showers/tubs. The stackable washer and dryer look new as well, but the floors need work, as do a few of the drawers in the bathrooms that tend to “fall” when pulled open. The furniture is dated, although a few of the chairs in the living room are comfortable. The beds are ok, but could be much more comfortable.
The main complaint is about cleanliness. While the condo seemed clean when we arrived, we soon noticed pungent odors coming from inside the dishwasher, the washer, and the bathrooms. The dishwasher and washer are probably a result of mold or mildew and need a very good cleaning. The bathrooms seem to emit a light “sewer” smell. Perhaps, coming up through the property’s sewer system? … especially the master bathroom.
Overall, this is a nice property with a partial ocean view, as well as mountain views, that could be at least 4 stars! It is our opinion that 6 people are too many for this condo, as the 2nd bedroom is small and is configured more as a den … right off the living room. We had to put the 10 yo and 12 yo on a blow up mattress (which is provided) on the living room floor … which had to be moved out of the way every day. The condo is fairly small, also another reason for taking only 4 people. We, of course, enjoyed ourselves in Maui, Hawaii! However, more attention needs to be paid to cleanliness, especially with the large cleaning fee!
Rafael M.
July 2021
Management company was very responsive to a shower drainage issue. Unit was great, loved the beach, the property and proximity to Whalers Village.
Michele M.
June 2021
The property was very comfortable and close to everything. Any issues we had were immediately addressed and taken care of. We would definitely come again.
Anna R.
May 2021
To start with, we love this resort and the location. The grounds are beautiful and well maintained. This year we decided to purchase through VRBO and we got a 2 bedroom, 2 bathroom unit that had a peekaboo view of the ocean and full on view of the golf course and tennis courts.
Upon entering our room the first thing we see is sunglasses on the entry table that were left by the cleaner from the previous guests and Corona bottle caps under the couch. Garbage disposal didn’t work, my husband fixed it. Dryer did not work, my husband fixed it. Master bedroom screen door off the track and bent so bad that there was no fixing it. Master bathroom drawer broken. Second bedroom sliders were off the track, my husband fixed it. The electrical panel is covered by a cabinet face and falls off all the time and hit me once, this would be awful for a child to have it fall on them. The internet was not working which was super important so we called the management company. The first person we talked to said that she would try to get someone over there that day but had not idea of what time, she said something like “when he wakes up”. We hung up and called back later to speak with someone else. This person seemed to be very knowledgeable. I explained to her all of the problems with the room, what we had already fixed and what still needed to be fixed. We left for the day and came back and our internet was working, but the employee left wires pulled out of the wall, drywall, the panel and tools were left out on the floor.
I have never written a bad review but this literally got my blood boiling. They didn’t offer us anything for the items that my husband fixed. Between the garbage disposal and dryer he spent around 4 hours. The way the employee left the room after servicing our internet router. When you spend this amount of money and do not get what you expect and actually WAY below standards you have to question is it the management company of the owners?
We are all positive people so we did not focus on this during our trip as we had an amazing time and spent most of our time outside. I would spend more money next time and stay in one of the condos that the actual resort manages as our friends room was amazing and the Kaanapali Alii staff were amazing.
Lisa O.
April 2021
Our family had a great vacation and the room was perfect.
Sandy C.
April 2021
We love staying at the Kaanapali Alli! The management staff was easy to get a hold of and the place was in good condition. The location could not be better!
Julie B.
April 2021
This condo worked great for our family of 5 plus one extra. Kaanapali Beach is a great place to stay in Maui. The beach is wonderful there and close to restaurants and shopping.. The Kaanapali Alii was beautiful. Wish they had a bar at the pool. (don't know if that was a change due to COVID). Had great customer service from Stacy at rental company. Had a few questions and needed a late departure and she was able to get everything figured out in a timely manner. Would definitely stay there again!
Bill P.
March 2020
Nice as usual. Great location and awesome staff.
Steve W.
October 2019
We thoroughly enjoyed our stay. Condo was very comfortable and centrally located for food, shopping and hitting the beach.
Martha N.
February 2019
We loved our Maui time and 2104 was a very nice place to stay! It was filled with extras to make it feel like home.
We would stay here again-
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