Jill T.
April 2024
The location of the Whaler is fantastic. All rooms have a view of the ocean. In this unit, the kitchen is well stocked and beautifully remodeled. The bed was comfortable and the room was clean. Would definitely stay here again!
Denis G.
February 2024
We have stayed at the Whaler any times in the past and it is one of our favorite places in the world. The resort is fine but I would not stay in this unit again. It was advertised as being recently remodeled which is not true. The carpet was filthy and the bathroom floor had hair all over it when we checked in. The kitchen may have had new countertops but I don’t think the bathroom had been touched since it was built in the sixties. I personally removed two roaches from the unit the day we checked in. We love the Whaler and its location but we would choose a different unit next time.
Tim S.
February 2024
The unit needs a deep cleaning especially the bathroom-caulk,grout really dirty. Cabinetry and hardware sticky,dirty. 2 plates in the cupboard were coated with dry food.
Thomas M.
June 2023
The Whaler is a terrific place to stay in Maui. My wife and I were both very happy we choose this property. The room was beyond our expectations, very comfortable and the view was awesome. I would recommend this place to anyone. Right next to Whalers Village with dozens of shops and great places to eat all along the beach. We will be definitely be back!
John W.
May 2023
The location was perfect, walking distance to restaurants and shops. The beach is clean with great snorkeling right off the shore. Our unit was well equipped, clean with a really nice ocean view. We’ll be back!! The management company was very responsive, helpful and answered all our questions without delay.
April 2023
Great location and property. Really enjoyed ourselves for our 10 yr anniversary trip.
Robert C.
February 2023
Overall, excellent though the television is awkwardly small for the room.
A guest from Bethesda, MD
February 2023
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo is in a perfect location with a wonderful view. However, it felt like I was staying in my Uncle's basement - the furniture is at least 30 years old as are the soft furnishings. I woke up thinking I was 20 years old again and wondering if my sheets were clean (the sheets even felt 30 years old). A little investment in furniture and soft furnishings would push this place past the 5 stars mark. Also, we had a problem with a neighbor smoking weed on his lanai. However one feels about pot, this is a non-smoking building and the stench made it impossible to use the lanai or open our screen doors. It took management 2 days to get back to us, in the meantime we had contacted security. Even with all of this, Maui is a magical place and the condo building is truly a perfect location.
Deanna L.
December 2022
We loved the location of this property right next to whalers village and just down from black rock for great snorkeling. The unit was spacious for a studio and the deck was quite large. The only negative thing I would say, and it's minor, is that the living room area has carpet and it has some stains which I think make the overall appearance of the condo not as aesthetically pleasing. The unit and the property were clean and comfortable and I would stay there again.
Alexandra O.
November 2022
Great unit for our honeymoon in Maui! The Whaler is the perfect location.
Rudy V.
November 2022
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Room had a great view, but needed several things including very spotted rug replaced due to prior use.Main problem was lack of support for after hours problem when cooling system failed.
Ashley K.
November 2022
Super easy and the property manager keep checking in on us and mainframe sure we didn’t need anything or any help overall 10/10 experience
Kathleen B.
October 2022
The place was clean, the people were friendly, the other guests were pleasant and friendly. I will definitely want to stay here in the future.
Rick Y.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent. Perfect location. Facilities are world class. Beach is top 10.
lee b.
August 2022
Yes, the sweeping view was beautiful.
The stained worn bedding was uncomfortable and could easily be improved by a trip to Target for fresh sheets, mattress pad, pillows and bedspread. Reporting low water pressure to the'
Whaler resulted in a brush off "report it to the owners"
statement.
Nicole C.
July 2022
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in unit 1216 managed by The Whaler in June 2022. From the moment we checked in we felt unwelcome by the condescending staff. Staff barely acknowledged us when we arrived at the front desk for check in, we felt like we were bothering them by checking into our room. Our room card didn’t work and they made us go up and down 3 times to check to see if the new card worked. Luckily we are both 30 years old so the hike up and down wasn’t too bad. No one assisted us with our bags when we arrived so we used one of the “amenity shopping carts” to transport our luggage. We paid a 300 dollar fee upon arrival and 200 dollars after check out. During our stay, we asked staff for clean bath towels but were told we weren’t entitled to those because that wasn’t included in the fees we paid. Staff told us we can wash our own towels. There was also a giant hole in the ceiling above the shower which made noise throughout our entire stay. When we went to exchange the pool towels we paid for, the guy Joseph was extremely rude and condescending and made us feel so small for asking for clean towels. Overall, we had a horrible experience at The Whaler. The next time we return to Maui, we will not be staying here or recommending this place to our friends and family.
Sandra B.
July 2022
Loved the view and the comfort of the pool area
Tim K.
June 2022
Fabulous beach and mountain views
Beckie S.
June 2022
This property has been there for many years, but is meticulously maintained. The particular unit we stayed in, however, suffers from some deferred maintenance. We were comfortable, however and enjoyed our stay.
Paul S.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We absolutely loved our rental. The location was absolutely perfect! It is close to just about everything. The view, fantastic!! The property was well maintained and very clean! We would definitely recommend this property. Totally enjoyed our stay.
Taylor F.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Staying at the 1216 Whaler unit was everything we hoped for! Location is perfect. Waking up to the view of the ocean/black rock and having coffee out on the deck was a great way to start our days - so magical to see whales from the deck, too! The grounds, amenities, and staff at the Whaler were all spectacular. We had such a great time staying here - and we would totally come back and stay at the same unit the next time we visit Maui!
Randy S.
March 2022
We were very happy with the unit. Priceless views and two thumbs up to Vacation-Maui.com for their assistance.
Mahalo!
Charles P.
March 2022
Everything was wonderful
george g.
November 2021
Best location in Kaanapali, great view, updated small (but modern) kitchen area. Bathroom old, not cleaned well, and the rest of the condo was also tired, but spacious for a studio. If you've been to this area before, you'll be very happy in this unit, but it's not as clean and modern as a nicer hotel.
Tyler B.
November 2021
Love staying at the Whaler and this unit was great!
Rosie G.
October 2021
We love staying at The Whaler, and the view from this property was gorgeous. We could hear the music from the local luau at night. It should be noted that the "Lazy Susan" in the kitchen has been broken since 2019, according to the notes left by others who have stayed. Lots of room to store your Costco load in the refrigerator/freezer. A decent BBQ set would be MUCH appreciated here. It was pretty stormy while we were in Maui, and the tiles of the bathroom ceiling would rattle with the wind. The corner of the tiles over the shower is falling apart and there's a hole in the corner. The tub is decent for a quick wash off, but not a place you want to spend any time in. There were some issues with the lights in the bathroom occasionally not working as well. Lots of great books to peruse while we were there, but a lot of them were political-probably the last thing we all want to read while on vacation. Overall, this was easy to book with a beautiful view but it could definitely use a little updating.
Cristina T.
August 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great unit at The Whaler. We rented this studio for grandpa and grandma and it was perfect. The view was amazing and it comes with all you need.
Alisa M.
August 2021
We have stayed at this property several times and it is a great location! This condo,while nicely appointed and with an outstanding view, had a few broken things-cabinets, outlets, doors. All in all, we were comfortable and had a fantastic time and would definitely stay on this property again
Ron P.
July 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We go to Maui a couple times a year and will only stay at The Whaler. It is right on the beach. You can walk to really good restaurants or grab food to go right next door. This unit had beautiful views of the ocean towards Black Rock, the mountains and golf course. The management company was great to work with and helped is with an early check in. Can't wait to return.
Kim S.
July 2021
My husband and I had a wonderful 5 night stay to celebrate our 20th anniversary. It was perfect! The bed was comfortable, the kitchen was fully equipped and had everything we could have needed. Even beach chairs and toys.
Really appreciated all the towels too.
It was great having free laundry right across the hallway too. Tip: Pack a few tide pods. Glad we did and planned ahead.
The view of Kaanapali Beach and Black Rock was stunning. We ate breakfast on the patio every morning.
Mahalo for a great stay!
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