Adrian A.
May 2024
Beautiful house very clean and nicely appointed kitchen as well. Beautiful property for a nice family vacation. Only minor complaint was the fire place control was not operating properly. But all in all a nice place!
Christy O.
May 2024
My friends and I enjoyed our stay at Hale Pau'ole overall. It is a beautiful home located in a gorgeous patch of forest. The birdsongs are so peaceful and the colorful Ohia trees really highlight the beauty of the Volcano region on Big Island. The interior of the home is welcoming and nicely decorated. The kitchen is fully equipped with what you would need to suit your cooking style. It even had a crock pot and a rice cooker, which is great when you want to prepare your own meals and still be out and about during the day.
My only real problem with this rental is that the landlord watches guests via the surveillance cameras. The location of the cameras is disclosed to guests and they are listed as being used for security purposes. My understanding of this was that the security cameras would be used to protect guests from home invasion or robbery.
However, the morning of our first full day at Hale Pau'ole, we received notification from the local rental manager (she was very kind and we enjoyed working with her) that the property owner saw via surveillance cameras that we had brought two ducklings onto the property and that they needed to be removed. (Duck sitting plans had fallen through and the owner of the ducklings failed to notice the no pets policy). We complied and promptly resolved the issue. However, we were left wondering when and how often we were being watched? The question also arose, who has access to the footage of us? What measures are being taken to protect our privacy?
I understand that the home owner has a right to protect their property. I also think that the guests should have a right to privacy.
This rental would be great for a family or older couple coming to the Volcano region to see the local sights. This would also be a nice place to escape if you are looking for a quiet place to get some writing done.
I am not suggesting that you shouldn't stay here. It is a nice place to stay. Just, be informed that you will be watched.
Prateek K.
December 2023
The house is right next to the volcano. Very convenient if that’s what you want to do. The kitchen was well stocked and had everything we needed for our stay. The house was very clean and had plenty of space room for our family. The only noticeable problem we had was that the fire alarm decided to go off twice at 5:30 AM. Woke us up and we couldn’t figure out what triggered it. The house had vaulted ceiling in the living room and the alarm was right next to the ceiling line so we could stop it manually either. Also, no Verizon service but they had WiFi (satellite , so super slow but works). Other than that - great.
Vanessa W.
October 2023
Great location, very close to the Volcano National Park and a short drive from Hilo. The house was beautifully prepared, and has everything you need.
Andrea H.
January 2023
Although we had a problem with our booking at the beginning of our trip (an issue that was worked out by Vacasa but not without some negotiating), the house is wonderful and gave us the space we needed to have an amazing Christmas in Hawaii! The house is clean, spacious and in a gorgeous area. We are not resort people and try to stay away from the tourist areas, so this house was perfect. It is about 40-45 minutes from beaches and Hilo, but only 5 minutes from Volcano National Park, so just be prepared to drive a bit if you’re not there to hike the volcanos. I think the only things that the house was missing were beach towels (so be prepared to either pack your own or buy some) and cooking spray or oil. Other than that it has everything!
Joni P.
December 2022
The fireplace & large well appointed kitchen with dishwasher was great!
Bedrooms spacious, house remarkably clean!
Brad S.
November 2022
This is a perfect home away from home for celebrating an anniversary. The house is immaculate, roomy, and comfortable with convenient covered parking and entry for one vehicle. The house is nestled in the dense vegetation of the rain forest, providing plenty of privacy. We absolutely love it here and are sorry to be leaving.
This is our fourth time staying in Volcano. We love the cooler environment and quietness of this remote village. This is the best location for adventures in Hawaii Volcanoes National Park. It is easy to reach destinations along the coast north and south of Hilo, as well as beach parks along the southern coast. Even the far northern part of the island is accessible on a day trip.
As noted in the listing, stock up on groceries in Kona or Hilo, as shopping is limited in Volcano. With a little planning, you will have a great time here and will not be disappointed.
Mahalo to our hosts. Aloha for now.
Laina L.
August 2022
Pros: this house is spacious, bright and spotlessly clean. We had two parents, two grandparents and two teenagers and were very comfortable. Location is great for visiting Volcanoes National Park and the Hilo area.
Cons: the outside lanai is small and the grill is rusted out. A few fans would help keep the air fresh at night when you need to close the windows so the frog chorus doesn’t keep you up.
July 2022
This was perfect for our family of 6. Loved the location. Just a note there are no window coverings of any kind. The way the house is set back in the trees no one can see in at all but it would still be nice to have something on the windows in the bedrooms. But the beds were comfortable and we had everything we needed.
Lauren L.
July 2022
The house exceeded our expectations. It was clean, comfortable, and the surroundings were beautiful. It came stocked with everything we needed, plus extras like flashlights for exploring the Volcano at night. The furniture was comfortable and the house was spacious.
Sharon M.
June 2022
Very clean, comfortable, and convenient. Excellent amenities. Very close to the Volcano National Park and the Winery.
Martha A.
June 2022
On volcano. Isolated. House is larger than it looks. Clean
ARNOLD S.
April 2022
Clean, well-kept 3 bedroom in Volcano with hardwood floors meant plenty of space for the kids to play around in. Nice extras included lamps, flashlights, and ponchos to explore the National Park at night or during the rain. Plenty of water, electricity and internet, but need to bring your own oil and condiments. Overall an excellent place to stay for a family.
Mary M.
April 2022
The place itself is wonderful and you feel the care and thought they have put into every detail. I really loved so much about this place. They have some cute Hawaiin baby board books and some on Hawaiin plants and supernatural books on curses that have happened on the Islands, spoiler: don't take any rocks with you off the island. ;) It is well set up for families too. That said, come prepared to be in the rainforest. It rained the entire time we were there, and the internet was spotty at best. On top of that, I had no cell reception so you really feel in the middle of the jungle with no connection to the outside world which can be a blessing but is not for everyone. It seems to be surrounded by a bunch of private properties that have a lot of warning signs like, "No trespassing" Beware of Dogs", which I totally get but adds to the intimidation of the place. Also, know that there aren't any grocery stores nearby so you should stock up before you come or plan accordingly. They did have some very yummy coffee for us. If I wanted a place to write a novel, this would be the perfect place.
Sheldon L.
April 2022
This is the best short term rental we have stayed at. The house is in a good location for visiting Volcano National Park. The website pictures of the house reflect what you get. The kitchen is very well equipped. It is an excellent house for families. There is a pack n play, high chair and children’s dishes and ample room to move around. Our 15 month old grandson enjoyed walking from one room to the next without much getting in his way.
Susan N.
March 2022
We have stayed here twice, we love the neighborhood and the house and the grounds. the kitchen is wonderful. The beds are extremely hard and hard to get comfortable in. Also the hot water takes forever to get to the showers. The water pressure in the master bath is terrible. Also the housekeeping staff should know how long a guest is staying. we only had 2 dishwasher packets for our 10 day stay. You also need to take your trash to the transfer station, Which is not bad and we did not mind, but not everyone is prepared for this. Overall great house, just need a better nights sleep.
Hannah V.
February 2022
We enjoyed our time here. If you plan on doing your own cooking like we did this is a great place, kitchen has everything you could need as far as pots and pans, cutting boards, cookie sheets and more, even ice cream scoop. The layout was great for our family group of 4 adults and 3 kids.
(Part of the grill was not working great at the time of our visit but we still were able to cook things on it).
Jeremy L.
December 2021
Great location. The house had lots of space and a well equipped kitchen. It was the perfect home base for my family’s visit to Volcanoes National Park.
Debbie G.
November 2021
The house and property were lovely, clean, well maintained and overall had everything we could want for cooking in the large kitchen. It was, by far, the best equipped kitchen I have seen in a vacation rental. Kudos to the owners! We enjoy cooking for ourselves. The gas fireplace was very welcoming as it was quite chilly in the early mornings on Volcano.
Our only discomfort was the absence on any window coverings. We arrived well after dark on our first night and could not see the outside property, except for the well lit carport area. We could not see that it is surrounded by forest vegetation on all sides. We felt exposed and uncomfortable to the point of wanting to keep the lights off. The following morning revealed the dense vegetation of the property. That was a bit comforting, but still, anyone could walk up the drive and peep. The property does have blink security, but we, as the guests, did not have access to any video. We did not experience any problems with security at all. We were just uncomfortable with the exposure.
Jacob L.
November 2021
This home exceeded expectations. Bigger and nicer than the pictures led us to believe. WiFi was excellent, kitchen was well stocked with everything you need (no spices though), bedrooms were spacious, and the grounds were beautiful. You felt like you were in a private section of the rainforest. Loved that they had lanterns and flashlights for exploring the lava at night too! Only wish the beds were a little softer but some people love the more firm mattresses, and in reality we all slept quite well! Cool nights in Volcano were a nice respite. I would definitely stay here again
Richard A.
September 2021
This is a fabulous, extremely well stocked private home within 15 minutes of volcano national park. The home was just as described in the listening with large bedrooms, a gorgeous open central floor plan and everything you need in the kitchen. We stayed here with our family of four, loved it and would stay again
Elisabeth B.
August 2021
Great house, great location.
Amanda M.
August 2021
This was a great family friendly house in volcano area. Set up perfect for cooking anything you need. Loved having the flashlights and lanterns for lava tubes and Mauna Kea. Water pressure was low in the shower, but wasn’t a deal breaker. Will stay here again for our next stay.
Arati S.
July 2021
Well-stocked and clean house. Enjoyed the kitchen and appreciated the coffee! Gorgeous setting in the middle of a rainforest and convenient to VNP. Only drawbacks: Uncomfortable couch, no coffee table, weak shower pressure. Despite that, I would still recommend this home.
Susan F.
July 2021
We loved the big common areas and the spacious feeling of the house. The kitchen was exceptionally well stocked with all the dishes, pans, appliances, rice cooker, etc. We also appreciated the little extras, like coolers and flashlights that we could use while there. The master bed was too soft for me.
Jessica D.
July 2021
Great house, close to Volcano National Park. Sparkling clean and our group of kids and parents all enjoyed cooking together and snuggling up around the fireplace. Great, quiet location in Volcano Village.
Sarah C.
July 2021
Lovely house! Had everything needed
Charley G.
June 2021
Awesome place. The interior far exceeded my expectations. Highly recommend to anyone.
Use the "Visit Owner's Website" link to read more reviews from the reservation site, including the latest reviews submitted by recent guests.