Lexi G.
July 2024
My husband and I stayed here for two weeks for our wedding and honeymoon and it was amazing. The check-in and check-out process was super easy and the property was exactly as described, if not better. The host left us not one but two notes welcoming us to the room; as well as, some candies and a Kukui Nut lei. The view was so so beautiful and it was honestly in the perfect location for us. The hotel itself is right next door to where they shoot off the fireworks and the free hula show in the courtyard was great. I would highly recommend staying here and would definitely stay here again.
Danny B.
July 2024
This property was amazing and the host was very responsive!
Sherry K.
June 2024
I had a couple of issues, but overall it was okay. I know there have been complaints before about the AC pan having to be emptied so I expected that, but I have to say there needs to be some sort of solution to this. It was an issue that even during the night (with the AC on) we had to get up in the middle of the night and go out on the balcony and use the shop vac that was set up conveniently next to the AC and suck the water out of the pan to avoid it overflowing. Then in the morning, I'd go get the full shop vac that I filled in the middle of the night and take it in the shower and dump it. This seemed ridiculous to have to do each night. I find it hard to believe there's no alternative--either an AC unit that does not condensate or if that's not an option, then a plumber needs to come in and create a sealed pan that has a small hose which runs back into the condo and into the drain plumbing in the kitchen or something. Also, the shower dripped. If we turned it VERY hard it would mostly stop eventually, but again it was an inconvenience. Finally, the AC unit was so loud when you're sitting on the balcony that you couldn't hear. It was an issue when talking to each other and it really took away from the experience of enjoying the view and city. Otherwise, it was well stocked and comfortable overall and the building was nice and in a great location. Thanks!
Paul S.
May 2024
Owner went above and beyond for our needs and had lots of tips.our daughter had a rental was very plain Janna’s 1803 was designed beautifully.
Grace T.
May 2024
Janna has gone above and beyond with amenities at the property, it has everything you need and more. Close walking distance to Ala Moana centre. Host was very fast at responding and extremely helpful. Overall amazing stay, we had a great experience.
Thank you so much! :-)
Jan O.
May 2024
The property is adequate for two with sliding glass doors in the bedroom and living room, and walkable to most places in Waikiki.
Jennifer B.
April 2024
I would not recommend that more than two people stay at this property. It was very dated and very noisy. Although people that are used to city living may not mind, it was very difficult to sleep here. If you plan on using the futon in the living room, bring your own pillows and blanket because there is only one flat pillow and a blanket with a huge hole in it.
Christy S.
March 2024
The property was cleaned and well kept. Communication with host was great. In the property explanation it advertised two queen beds. There was only one. Everything else was great
John R.
March 2024
Janna’s attention to detail shines in this comfortable 1-br suite. Beach towels, chairs and umbrella make it easy to spend a day at the nearby beach in comfort. Balcony has great city views and is a lovely spot to unwind after a hard day of doing nothing at the beach. Close to countless restaurants and shops, including dine overpriced ones in the lobby (walk 500 feet to ABC store instead). We will be back.
Joanne D.
March 2024
Upon arrival on March 1st we were moved to the Ilikai Marina due to alleged "plumbing issues". We were told it would be for the first 5 nights of our stay. We went to the original unit the next morning to get some beach chairs and Orkin Pest Control were there. We noticed that all the linens were in bags in the bathroom. We immediately texted Janna and asked if there were bed bugs- she said no and they were there for a preventative spraying. I told her that we were not comfortable going back to this unit on Wednesday and we asked to get a refund on the remainder of our stay and we would find a place. She said no refund. So we went back on Wednesday despite our better judgement and that night my daughter got bit by bed bugs. We were mortified!! We texted the host right away and she said we needed to call VRBO. She would not even call us. We first off called Orkin and got them to send us the report and sure enough they were there on March 2nd to spray for bed bugs. The host continues to deny it despite all the evidence we have presented. We have photos, reports and text message and email correspondence to back up everything we have said. All of it was sent to VRBO. Also the suite presents much better in the photos than in person. The couch is very uncomfortable and it is held together by a bungy cord. I am sure she will respond to this saying we want a free vacation etc as she has done with others but that is not the case. We can back up everything.
Marylene M.
March 2024
What you see from the web is what you get. Nice condo, clean, had most of everything we needed. The owner Janna, is wonderfull she is always there for you and with in no time. Which it was great. We really had a great time.
Thx.
Michael E.
February 2024
Beautiful building, very pleasant and informative host, perfect location. I recommend! Thank you again.
Amanda P.
January 2024
We arrived and the power had been out for sometime. The host was aware and did not inform us. Our first evening we had to go out to eat and my groceries that I ordered all spoiled. The unit is dated and small. Many issues with things being sort of taped together. The ac is a wall unit that they do not want you to run while you’re not in the room. Which is unfortunate to return to a hot room and then it makes the main room very cold and the actual bedroom very warm. Parking at the property is very expensive. This is not what I would consider a kid friendly unit. The tables are all glass and my two small children barely fit on the pull out couch, which is smaller than a futon. Because of the outage at the building there were no other units available in the area for us to rebook. This was very disappointing. The power did return late our first evening.
Linda R.
December 2023
The location was great and the place was as listed. The fold out couch was more like a super single. Laundry was close and easy... Could even use a credit card.
Monica M.
December 2023
Great place to stay. It is an older Hotel they have made some updates.
It was a beautiful time of year to come to Hawaii with it being so close to Christmas.
Lots of things to do. They have a nice restaurant in the hotel called cinnamon We had a great breakfast there the French toast was fabulous.
On Friday night, we enjoyed sitting out on the boardwalk and enjoying the firework show from the hotel next-door. Then after that, we went back into the hotel and enjoyed some music.
Lots of shopping in both directions from the hotel.
Lots of great places to eat. Next -door to the hotel down the boardwalk you’re right onto the beach we enjoyed going out and sitting out there we saw a few turtles while sitting on the beach.
Definitely would come back here.
Joy S.
December 2023
Very nicely decorated and functional.
TyMecca W.
November 2023
Celebrating my husbands 60th birthday and it was my first time in Hawai'i we had a great time and property was great
Lilliana F.
October 2023
I will definitely come back to this place
Jennifer G.
October 2023
The location was great, the building staff was nice. Having the valet parking was great, kinda pricey but was worth it. The apartment was good size. We spent most of our time out of the apartment so the size was never an issue. It was my husband, myself and my two teenage daughters.
Eva
October 2023
great location
bed mattress and sofa bed needs replacing
no air conditioning in elevators and hallways
Swapna J.
October 2023
loved the city view. Very clean and spacious. in the city center, we loved walking around the nearby area. We found some great public parking near the place. comfortable bed and sofa bed. enjoyed using the beach chairs and umbrella, so helpful to have that.
Jacky Ka Chun
October 2023
Please review building parking policy. It’s quite confusing and parking staff is unfriendly. Do not park in the building prior review and understand the policy.
Brenda C.
August 2023
The property was wonderful. Great location for walking or utilizing the bus. Perfect accommodations for 2 people.
Edgar A.
July 2023
BR closet sliding doors were off the track and on the floor, iron handle was cracked, and my spouse was shocked while ironing, the couch was hard and you felt the springs when sitting on it so we had to use the couch pillows to sit on to be comfortable and the couch legs were held together with a bungee cord and my spouse had back pains most of the week because the bed was also hard and uncomfortable. To top it off, the host send me a message saying that she was going to charge me from my deposit because the bed comforters was soiled.
James B.
July 2023
This place worked out perfectly for us. It was very clean and had everything we needed. We mostly ate out, but the unit had cookware and basic spices to make it easy to prepare meals when eating in.
Great view from balcony with plenty of seating. The unit has been renovated recently and was in great shape. To be facing the street, traffic noise was surprisingly unobtrusive.
We had friends staying in three other units in the building, and this one as by far the best. Shockingly, no one else had beach chairs or an umbrella included in their unit like we did! Highly recommended.
Ray R.
June 2023
Exactly as described, 2nd floor pool great for sunbathing - quick walk to Ala Moana mall, Lewers Ave/Kalākaua Ave .. all amenities were great !
jeanne
June 2023
Property as pictured. Easy check in procedure. Great city view. Would stay again.
Nathalie B.
June 2023
Perfect place if you want to be in the middle of everything. My husband and I loved our week stay, the apt was clean, quiet and we liked the neighbourhood a lot. The Ilikai also has a great restaurant on the top floor that we recommend, we had lunch and an incredible view! Its also very closed to the Hilton lagoon and the beach. Very walkable to many places. We dined in often and the kitchen had the basic tools. As for the couch in the living room, it is not comfortable so we added a lot of pillows when using it to watch tv. All and all, we would love to go back!
Stewart O.
June 2023
Great apartment with sunny morning view and shade in the afternoon. Well equipped kitchen and plenty of beach gear. Clean with a comfortable bed for two - didn’t try the sleeper couch. Nice property - well kept common areas and lots of visible security.
Daniel T.
June 2023
Great property, Fantastic location and super easy check in/check out.
Marie L.
May 2023
This place is exactly as listed…great location, very clean, nice accommodations. It was perfect for me and my young adult daughter. From the other reviews, I was skeptical about the a/c unit water pan, but this was no big deal at all! We ran it all night and it didn’t overflow. Each morning I would use a small plastic container to scoop out the water into a large kitchen pan, then dump that. It took maybe 10 minutes to empty the a/c pan completely this way; not a hassle at all!
Brenda C.
May 2023
I stayed twice at this property in the last month. Cute decor. Great location. Challenges with the TV but host followed up immediately.
Danny A.
April 2023
We enjoyed the convenience and affordability of this rental. The apartment was clean and well stocked with towels and extra bedding (including a nice blow-up mattress). The beach gear was an added bonus and the air conditioning was great for us Alaskans as we adapted to the tropical weather.
Brenda C.
April 2023
Great time and we'll be back in a couple week.s
Tom W.
April 2023
The unit is nice and the location is great. Nice little balcony to sit on. Dumping the water pan for the AC unit is odd. Fortunately, my husband had no problems with it.
Frances K.
April 2023
It was clean. Not really as depicted in photo. You had to take a pail and empty the water off the balcony from under the air conditioner twice daily. You could not run air while you were out hence always returning to hot room, took awhile to cool each time. Every cupboard and drawer was full some with useful items but alot looked like items guests may have left behind. Cluttered. Left our clothes in suitcases. Sofa worn out you sat down on wood frame. I have stayed at Ilikai hotel and would next time, could not recommend . The location is the best thing about it.
Nigel M.
March 2023
This was a great place to stay with a young family. We had a week to see it all and our manager was responsive to every question from where is the snorkel gear to how do we find the utensils. We were very thankful to have her cell number on the welcome message which was picked up every time we called. Will definitely be booking again with her. Bus stops and cab were convenient and gave us easy access to hiking, the beach Hanauma Bay, surf lessons North Shore car rental for a day and Pearl Harbour.
Sue H.
February 2023
We loved our stay at this property!
Very cute, clean and had everything we needed
We did not use any of the beach stuff, but there is a bunch if you choose to use it.
Nice size patio for people watching, with comfy chairs!
Good location close to beach
Ronald C.
February 2023
Superb location; close to the beach and restaurants. The apartment was well-layed out and convenient. Some of the doors were difficult to use, but we managed. Communication was good with the owner.
Trish R.
January 2023
Overall great experience. Property was clean and fairly well maintained. Two suggestions…First, WD-40 the right patio door. It was challenging to open. Second, there was no parking pass left and the instructions in the information indicated the keys, pool passes and parking pass were on the fridge. They were not
Tashina G.
January 2023
This property was great for our family of 4. We used the air mattress and couch for our two children. Plenty of linens, access to everything you would need. Would love to stay here again :)
Lanny F.
December 2022
I'm not even sure how to start my review. This room is in the Ilikai hotel (Built in the 60's opened in 1964). The place is almost 60 years old and shows it. The photos showing the place are very deceiving. The mirrors on the wall make it look so much bigger, but it's not. After getting over the moldy smell and looking around, I messaged the owner. I got this message from the owner once I'd checked in - that she has a plumber coming in the next day to fix the toilet. To leave a key for him. Why is this getting fixed when I'm there and not before my stay. I told her there is no bowls in the place to eat out of. This is what I told her word for word. My wife is very disappointed with the condition of this place She is afraid to put anything in medicine cabinet, because the shelves are bowed to the falling out point and it's so yucky looking inside. The air mattress my handicapped son had to sleep on wouldn't hold air. She did replace it on our last night. The list goes on. The countertop has a big crack in it with food and who knows what stuck in it. Photos don't show that. Chains on the blinds were broken off with mold on them. The sliding doors has crud and mold all over them. The plumbing was all working good for us. Well, the shower knob kept falling off. Anyway. I told her to have the person come in after we are gone. My wife was working while on vacation and due to HIPPAA rules no one can see what she's working on.
Speaking of doors. It's a studio apartment that someone put a wall down the middle of. When the door is shut the bedroom has no A/C unit or a fan in it. So much for the privacy claim. You have to leave the doors open to get in air in the bedroom. And the doors are sliding doors that come off the track each time you try to open or close them. Same with the bathroom door.
My son left his swimming trunks on the balcony one day. She used this for an excuse to come into the apartment to address some of the things I told her about when we were gone. Whomever she sent into our apartment tried to fix things. Left bowls and took the shelves out of the medicine cabinet. Some of our personal belongings were missing. I asked the Hotel Security about this and was told you have 24 hours to remove the item from the balcony (bathing suit) They also stated if you told the owner not to come in and it wasn't an emergency. she has no right coming into the apartment when you are renting it. I did then call the Honolulu Police to make a police report.
Pamela M.
December 2022
So as a family we travel numerous times a year to many different destinations.
A clean/ comfortable stay is always our top Priority.
We booked this property many months ago as a birthday trip for myself.
Booking was Easy/ Price was reasonable.
Communication with property owner I didn’t find amazing. I asked back in September about Parking, she said she had a parking pass and it would be giving out the end of the month before stay. So the end of the month before stay I reached out, 4 days later she replied to say no another guest has it, but I taught it was only giving out now!! Anyway Valet parking at this hotel is $35 but the parking garage across the street above red lobster is $28 overnight. Little walk but we parked here.
Entering the apartment as a family of 4 we realised the ‘sofa bed’ was tiny. This would not hold 2 people to sleep on it, it’s not a proper sofa bed more just the back of it dropped down. My 8 year old slept on it alone and said it was very hard and uncomfortable.
My 12 year old had to go on a blow up bed as was not enough room for them to share.
Than we went to unpack our clothes, There is literelly no space whatsoever, the closet is full of beach stuff, yes this is great to have all the chairs/towels etc. but storage could be better
The drawer unit is completely full with towels/blankets etc- yes great you get extra towels but how do we put our clothes away??
Lastly the wardrobe, yes 1 wardrobe between 4 people, there was space to hang up our clothes but the shelves above again filled with extra blankets etc so couldn’t use this
Lastly we done a small food shop but the kitchen cabinets are so full of food that we had to just leave ours sitting on the counter.
Who wants to use old food left behind??
It was quite a disappointing stay as it was for a milestone birthday and my husband knew I was upset with our choice, it honestly did feel like we were guests in someone else’s house.
Gaurav K.
December 2022
We love love love Waikiki and have been there many times. This time around, we decided to stay likai Hotel and rented this so claimed 1 bedroom suite sleeps 4. The unit is a bachelor suite which has a wall put up to turn it on to a bedroom. As a result, there is no ventilation / AC / FAN in this room which made warm nights. The couch (shown in the picture) is not what was there. There was another couch there which could only sleep my 10yr old - single bed. We had a choice of folding the couch flat to turn into bed to sleep one OR have the kids sleep on the floor. For the entire stay, my kids slept on the floor despite us having to pay for a unit that sleeps 4. I sent a message to the owner on VRBO app and for the entire stay, she did not respond. We've been back for 2 weeks now and have still not heard from here.
Outside of the false ad for number of people who can sleep here, the unit was not very clean (dust on furniture, on ground etc), the kitchen sink was clogged so water would take very long to drain (very disgusting). The toilet in the bathroom was also broken as it never stopped running so we could hear it running all day / night which added to the frustrating while sleeping in the "so called" bedroom.
The balcony was a mess with 1/4 of the balcony piled up with junk including dead plants/plots, vacuum etc.
I have pictures & videos of this disgusting and would advise anyone thinking who wants to stay here to save their money and go someplace else.
I am not one for leaving negative reviews but our experience was so bad that I thought it would be very important to share what our family went experienced while staying at this place. Hope this helps you with your holidays and decision!
David
December 2022
Excellent location and wonderful accommodations. If you are considering this place, just do it already!
Sherry C.
November 2022
The condo was as seen in pictures. It was the perfect place for us and the great value for money spent. Everything we needed for beach time was supplied and we used it. Other family members stayed at Ilikai and didn’t have near as much supplied to them. The view was amazing and at night with all the city lights breath taking. I highly recommend this unit.
Terry G.
October 2022
This property was a good value for the money. We loved the location.
Arma F.
October 2022
Love the location of the Ilikai and have rented multiple units here in the past. This unit was better stocked than the others we've stayed in, especially their beach equipment. City view was beautiful at night. Depsite being high up, you hear plenty of street noise but it didn't bother us. The sound machine at night helped. Cleanliness was just average for a rental. Property manager was responsive to our issues/questions. The parking permit was a good deal. Close to elevators and laundry room, which was great. The layout (1 bedrooom, small futon, and inflatable mattress) was perfect for our family of 4, which included 2 kids.
KELLY S.
September 2022
My main complaint was having to empty the pan under the air conditioner. That should not be the responsibility of a paying customer. Also, towels were an issue. We had to wash on more than one occasions towels.
Antoine L.
August 2022
This was a very good experience for us staying at the Ilikai. The room is very comfortable although the sliding doors are all very sticky. We enjoyed walking to the beach and to the stores in Waikiki. Wee got everything we needed in the kitchen too. And the parking deal was also perfect.
Christine C.
August 2022
The location was great, plenty of space, and a nicely appointed kitchen. Only issue was we needed to use the second bed and the host assumed that the two guests would be sharing the main bed so a second set of sheets were not supplied. However, when we brought this up, we got a prompt response and the host drove from the other side of the island to bring us another set of sheets.
Shelly B.
July 2022
We took our 17 year old to visit Chaminade and University of Hawaii. The place was perfect for the three of us. It is within a short walking distance to Waikiki Beach and the man-made lagoon. We opted for the beach multiple times a day. There is also a fireworks show every Friday night. You are also within walking distance to great shopping. The condo was clean and had everything we needed.
Nicholas M.
July 2022
All you need in Waikiki! Very well managed property.
Brooklyn B.
May 2022
We honeymooned in Hawaii and this was the perfect place. It was nice to have our own place. Nice kitchen and bathroom. Beautiful views, we even had dinner on the porch with the city view. Not too far of a walk from Waikiki.
Ronald B.
May 2022
The location was the absolute best. Close to everything we wanted to do. Restaurants, transportation (bus), beach, town; everything was at a fingers touch. The accommodations were exactly as listed, and we were very pleased. Host was present at check in, and very helpful with info. Definitely would stay here again.
Shannon F.
April 2022
Couch was stained and very hard to sit on. Shower didn’t seem clean. Toilet seat needs tightened or replaced. Elevators are slow. Check in/out process was easy.
shirley m.
April 2022
The condo was plenty of space for the 3 of us. Fully stocked with everything we needed for a day in and out at the beach. Great location we felt safe walking in area even at night. Bus & trolly stops located just tot he left of building. The owners pool was quieter with plenty of seating both with and without umbrellas. Didn’t need the a/c because of the breeze coming through the sliding doors.bed was very comfortable.. condo is facing the city so you do here traffic sounds wasn’t a issue for us and I am a light sleeper. Shower drains a tad bit slow but the water is hot and the detachable shower head is a plus. The sofas looks new and clean but it is firm. However, there is an air mattress and other bedding toppers available. Overall highly recommend this condo and owner.
Linda V.
March 2022
It was a really cute place to stay, everything was within walking distance. The beach is literally less than 5 mins away if you walk out of the lobby, a bonus is you don’t even have to leave the hotel. Very friendly staff at the Ilikai. Would definitely stay there again, such a beautiful view from the balcony as well.
Christie S.
February 2022
Had a great time on Waikiki. The place is a fine size for the two of us. The couch is uncomfortable, even after a repair. Many things have been deferred for maintenance in this unit. But, the price was a value as well......As others have said, the elevators can be problematic due to the number of people in the bldg. Janna was responsive.
Robert D.
February 2022
I won’t bore you with why my trip wasn’t enjoyable, but his property was one of the few highlights of our trip. Spacious enough for 3 people, great option for small families and couples looking to stay in Honolulu without paying the ridiculous rates of resorts on the island. We stayed for 7 days and paid what other family paid to stay 3 days next door at the Hilton Hawaiian Village. We did everything they did at their resort without the price tag and with a quiet experience. The floor this room is on is extremely quiet and when you learn about the hidden elevator near the trash area, it makes getting to and from your room a breeze!!!
Shannon
January 2022
Would definitely stay again--great host--very responsive and helpful, lots of amenities, and a great location!! The only improvement would be to replace the couch--very uncomfortable even for sitting.
Katie L.
December 2021
Ilikai is in a great location and lovely place to stay! The lanai is in the shade, so it was nice to be outside while enjoying the views. It also had plenty of space and nice table to enjoy meals.
Emma D.
December 2021
Great clean place to stay near Waikiki. Ilikai is a beautiful hotel in general. The room was clean and we got to check in early. Easy communication with property manager. Great city view. Overall happy we stayed there.
Everett S.
November 2021
The place was small but just right for my family. Nice view and walking distance to a lot of places.
Lloyd B.
October 2021
This true 1 bedroom apartment at the Ilikai in Ala Moana is a perfect spot. We spent hours upon hours searching on the perfect spot. Look no further you’ve found it. we spent our days hiking and snorkeling, coming back to the beautiful Mountain Views from the balcony was definitely a highlight for us. I hope we get to come back to Honolulu and stay again.
Emily M.
September 2021
It’s easy to get to a lot of places from Ilikai, but it’s crazy loud at night even with the lanai closed. The city view from the lanai is enjoyable. All the beach supplies were very much appreciated. The kitchen supplies could use an update. The couch is not comfortable to sleep on and requires constant adjusting, but it’s fine for watching the smart tv (just not for sleeping).
Pamela N.
August 2021
This property has an awesome view of the city, especially at night. Location was very good and hotel was pretty nice. Kitchen was great but sofa was very uncomfortable. Unit photographs larger than it is, so pay attention to square footage. Overall it was quite nice.
Paul H.
August 2021
My wife and I favor the Ilikai, in part because of its location but also because of its history. Janna's condo was the nicest we've stayed at there. It was so well-equipped with extras that we wouldn't have thought to look for but which were incredibly useful. The option for discounted nearby parking was particularly helpful as we knew we would be driving every day. The building has five passenger elevators plus another elevator specifically for swimmers. Even so, there were at times waits for elevators, particularly when a lot of people were checking in or out. Being up on the eighteenth floor really helped, as the elevators were rarely full when they got to our floor. (Family who stayed on the fifth floor were stymied by full elevators much more!) By the way, the Wi-Fi here was ten times faster than what I have at home!
Emily S.
July 2021
My family and I really enjoyed the property! It was close to the lagoon which was perfect for my kids to explore. The property itself was as described, except there was supposed to be an air mattress and there was not. Also the hanging light fixture in the bedroom was pretty dusty, but other than that, it was lovely! Having a full kitchen was a huge $ saver. Also, just FYI, we were told we could use the pool at The Modern if we purchased food or drinks. This worked during the week, however as the weekend approached, they were asking non-Modern guests to leave.
Nai S.
June 2021
The place is located in Ilikai Hotel. Its very clean and just like how the pictures were. Bed was comfortable and soft. We had enough towels and beach towels provided. There was also extra blankets in the closet (which we didn't need). The place is very well decorated. I did not have a change to check out the Lagoon or the beach near by but its really close the a Red Lobster, ABC store, McDonald's, and other restaurants. I thought the parking was easy accessible its right next to Red Lobster. The parking garage there was $23 a day (unlimited in and outs). You can pay a day or two in advance with the cashier booth. Overall I thought the place felt very comfortable, clean and had everything we needed even to wash some of the cups we used (new sponge, dishwasher soap under sink). Its about a 20 min walk to downtown Wakiki shops/restaurants.
TaShonda T.
June 2021
It was perfect for me and my boyfriend! We really enjoyed the stay the condo literally has everything you need beach towels beach chairs lunch pale like everything it. It was just right for us!! We loved our view! Everything was straight to the point no complaints on our end!
Dorothy L.
June 2021
My boyfriend and I stayed here and loved the amenities of the hotel as well as the cleanliness and comfort of the room. Close to a ton of things in Waikiki and spacious enough for the 2 of us. The internet was quick too as we were both working remote during covid. The only thing was the couch was a bit uncomfortable to sit on and the doors were a little hard to open/close, but the views and everything else made it incredibly worth it to stay here. Highly recommend!
Jill H.
August 2019
Well equipped apartment with a comfortable bed and a great ice maker for cold drinks. Jana was helpful and her assistant Julie was a lovely lady and helped us out on her day willingly on her day off which was very much appreciated.
Becky B.
August 2019
Family of 3. Plenty of space!!! Very cute decor... the balcony was heaven! Check in was a breeze.. wonderful stay and walking distance to everything.
Mary T.
July 2019
This place was really nice. The bed was comfortable as well as everything was provided that we needed. I like that there was coffee if I needed it and the filtered water in the fridge. It was a record high of heat so plenty of water was a necessity. The lock to the door was a bit tricky but if you just followed the directions, you could get it opened. The restaurant downstairs was great, you just had to get there before 9:30 and the pancakes were amazing. I also like that the hotel had some shops and a restaurant that we could walk down to. Thanks so much for the great stay and letting us have a late checkout since we were taking the red eye flight all the way to the East Coast.
Courtney N.
July 2019
Very nice, comfortable and convenient location
Jill L.
July 2019
Nice amount of space for Hawaii and decor was nice. Kitchen well stocked.
Erin L.
June 2019
A great spot! We really enjoyed our stay. Loved the Restaurant downstairs and everyone was really friendly. Thanks!!!
Jim W.
June 2019
Everything was as expected from the information provided by the owner. No surprises or problems and all the extra, everyday items provided were definitely appreciated. Of the hundreds of units available in the Ilikai Hotel the balcony was the best. Spent a lot of time enjoying the view and the cool breeze on the balcony each evening. Considering the many condo choices in the area, choosing this one was a great decision.
Diana S.
May 2019
This was one of the closest locations to the convention center. Beautiful tile throughout the condo, granite countertops and stainless steel refrigerator. The ac could have been stronger to cook off the room during these hot and humid days. We did not use the lanai and kept the patio door closed. But despite doing this and turning off the ac when gone, the water pan on the lanai required daily emptying (nice water vac provided to do this). Nice decorative accents/ though pillows, etc looked worn and shelf in bathroom looks ready to fall. Nice provisions for recreational water equipment use in closet - we did use the camp chairs for watching the fireworks at the Hilton which worked out great. Some of the provided instructions given by email prior to our visit needs to be updated (internet name/password, only one key for use (returned the add’l key back to the lockbox right after room entry the first day), it’s $2.00 to store each piece of luggage with the bell hop. Dry cleaning services are not an option for private condo guests-(the nearest dry cleaners is at Ala Moana mall). The washer and dryer is near the condo on the same floor and is $2.50 for the washer and $2.50 for the dryer. In general it was ok. Probably won’t stay there again.
Tyler L.
May 2019
Upon arriving at the property I was disappointed with the condo. The extra pull out bed was nothing more than q folding futon with stains and hair all over it. For added "comfort" old yellow foam could be found stuffed beneath it. The middle portion of the futon was elevated due to the frame so the middle was raised and the edges were lower.
The main bedroom was fine however.
The sliding doors that separate the rooms were broken and always off the track.
The bathroom door had the same issue and did not lock.
The balcony sliding door did not lock. the blinds could not be adjusted as they were broken and taped shut.
The noise that enters the condo from the balcony is absolutely terrible. I had to wear ear plugs most nights. And that was with the door shut.
The only quiet times are between 3 am and 5 am. If you plan to sleep stay elsewhere.
The bathroom was adequate..... however the shower floor felt slimy. The bathroom also had an ant problem. If you go in there at night and turn the light on you should expect to see ants crawling all around the floor near the counter and toilet.
The kitchen was overall fine with good appliances.
The front closet sliding door was also broken and off its track. If you open the main entry door while the balcony door is open a gust of wind blows in and the closet door swings open.
Overall the condo will do but if you are expecting a give star you WILL be disappointed. I would compare this to a 3 star in Mexico.
The hotel itself was also a disappointment. It was very dated and rundown in areas. They are very strict on anytime of drinking or smoking or basically anything fun.
The stores inside the hotel are priced terribly.
The pool area.... I didn't even bother going. I went and looked at it and left. Can't drink there. Can't smoke. No diving. Small area. Bad view. Nothing drawing whatsoever.
The hotel is close to nearby eating and minor shopping and car rentals etc so that was a bonus.
Overall I would not stay at this property ever again as it was overall a let down and I was happy to leave after my 10 day stay. 7 days would have been MORE than enough.
I don't mean to totally dog this property but I was expecting a much netter experience. I am not staying don't stay here but you deserve to know what you are getting into.
Also.... this room is very small. You will have no privacy etc.
Nancy S.
April 2019
Everything we needed...good location. Communicating with Janna was a pleasure. So great to have so many good suggestions in addition to finding a few needed extras in the kitchen, like lots of coffee. The little shops downstairs in the lobby as well as the ABC shop across the street were very helpful.
Mahalo.
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