Cynthia K.
July 2024
The location was good. The floors were very dirty, and no mop was provided, the couch was dirty so had to cover it with a sheet, there is no air conditioning but fans are provided. It took several calls to get enough bath towels for our party. There were not enough supplies provided we had to purchase items like washing machine soap, paper products, etc. Most of the pots and pans were unusable because teflon was all scratched up.
Leila B.
June 2024
Overall, easy booking/checkin. Comfortable condo. Unit only has fans. Would have preferred Ac.
Amy A.
April 2024
Its an excellent location! Safe, quiet and comfortable.
Susan R.
March 2024
There were a lot of amenities at the place
The kitchen needed some upgrades in pots and pans
There needed to be some cloths for cleaning the stove and sink
There needed to be some trivets for when hot pans were brought to table
An air mattress did not hold air
Vivian W.
March 2024
we couldn't get through the gate with the code given
the toiletries were lack - no tissue, shampoo, soap, or laundry soap
was brought later
I phoned as a fan was broken
he did his best to make me happy
he allowed to stay until our flight out
it was great we enjoyed our stay
Tim G.
March 2024
Very nice
Brandon S.
January 2024
For the amount of money we paid, I had a lot higher expectations. It’s not the worst place to stay, but it could definitely be better. When we arrived, we had to deal with dirty dishes, throw away trash that was left in the kitchen garbage can, and fold towels that were left in the dryer. The property manager left a note that said he would be back the next day to fix some things. We never saw or heard from him. Window shades in the living room and bedroom were not fully functional, so we were not able to have privacy if needed.
The linens should definitely be upgraded. The towels and bed sheets were dingy and stained. The pillows were small and not very comfortable.
We really liked the complex, and the location is great. A few minor fixes would easily make this rental a 5* for us.
Rhonda J.
December 2023
Spacious, relaxing, quiet, easy access, peaceful, private. Easy parking. Great Christmas lights. Very safe. Great family escape.
Kim W.
September 2023
The property was beautiful. Gardens were a tropical delight & our apartment on the ground floor was private & tranquil. The apartment itself was spacious & had 2 bathrooms, which was a big plus for 3 women. It also had a washer & dryer & more than enough towels, both bath & beach.
The pool & tennis courts were great & we had parking right at the front door. It was an easy drive into town. The kitchen had everything we needed & we found games & puzzles in the cupboards too, which we used.
The only negative was that there was no wine glasses, but we made do, it was a small issue. It was a last minute booking for us only 3 days before we left Australia & the information for check came through within a few minutes of us booking. It couldn't have been more prompt. I'm a regular visitor to Kona & will definitely stay again!
Denby P.
September 2023
Great
Christopher F.
July 2023
The property location is really good as it's just minutes away from kahalu bay and magic sands beach . The property itself has a shoreline access (no beach access) for sunset views.We travelled with 2 kids and the lawns that extend from the patio were a boon to us.
The property comes equipped with dish washer, washer and dryer plus basic utensils, it also provided guests with boogie boards , snorkelling masks and life jackets which we found to be really thoughtful.
One gripe is that it gets hot even with the standing fan provided. Other properties with similar pricing offers air conditioning. The property manager is reachable however there is certain amount of delay in communication and it's not instantaneous.
Overall a very pleasant stay . Would recommend especially for the location and proximity to the beaches .
Kimberly S.
July 2023
I don’t usually leave reviews like this because we are pretty mellow people, but hopefully this will help the owner to make improvements to keep their ratings up and guests returning as it’s in a great location. We stayed four nights though and there were some issues. We ran out of toilet paper and paper towels. There was only one extra full roll of toilet paper in each bathroom and no extra rolls of paper towels. The closet door in the main hallway fell on my daughter when we opened it and there was a missing part to rehang it. There weren’t any containers with lids to put extra food in. And the owner said he would bring us a new tv since the one there wasn’t working and he tried to fix it as well. He was a really nice person, but he never brought a new tv that we were aware of because we couldn’t get the tv to work, and he never let us know if he actually did replace the tv. We just wanted to have a movie night on our vacation. On the flip side, we were able to check-in early and the owner did respond to our call right away.
Ann T.
June 2023
The place was comfortable and the gardens are exceptional. Lack of ac only problem the day one person had to stay home sick. AC is nice, but if only evenings and mornings it is okay without. The floor made all our soles of our feet dirty, but maybe that due to all the sand that is so easily carried in.
Managers replied to questions quickly, which was nice.
Molly R.
April 2023
Very clean condo with boogie boards, beach and snorkeling gear. Loved it!
Meghan B.
April 2023
We loved the amenities that the condo had as well as the spaciousness of the condo. We had such a great time! Thank you!
dave n.
October 2022
Property completely adequate, no AC. And TV was not live/current channels. But otherwise condo was fine enough. We had a great time. Dave.
Lisa S.
October 2022
We were very excited about this location and accommodation.
While visiting the islands of Hawaii, we stayed on 3 different islands and had 3 types of accommodations. This was our least favorite stay. We expected no AC, but also expected to have windows in working condition in order to have outside air coming in to cool the place in the evening. I repeatedly asked for help with the window in the guest room- it would not open. Screens throughout the condo are ripped or had no screen at all, creating 2 issues: bugs and no airflow. The only window with shades that work are in the kitchen and front guest room.
We clearly stated we had 5 guests and expected to use the sofa bed, but could not as a result of broken and no window coverings in the living room. My teen, in order to get some sleep, used a foam mattress pad on the ceramic floor of the shared, sweltering guest room. This is not what we expected nor paid for! No curtains = complete lack of privacy from the neighbors that like to play frisbee every morning. In addition to no privacy, no curtains means no possibility of keeping the sun from heating the place during the day.
Re cleanliness- not one place we stayed asked us to strip beds or remove trash. Isn't that covered in part of the cleaning fee? When we arrived, the freezer was not cleaned out. It had food from previous stay still in it. While the place appeared very clean, the floors are filthy, as evidenced by looking at the bottoms of your feet, socks or slippers. after walking indoors. White towels are not white- more like gray and stained. Some towels are ripped/torn. Pillows are old and lumpy. White towels and lumpy pillows should be replaced.
We did appreciate all the beach gear and found it to be very useful. We were also thankful to have found the foam mattress. Kitchen is well stocked. I was impressed that the wifi issue was quickly addressed.
We tried very hard to remain positive (we are in Hawaii after all!) and are a pretty easy going family, but these issues really need attention. I seldom write negative reviews, but I read them in hopes of honest feedback. I wanted to provide that. When spending $$$ on a dream vacation, you want your stay to be pleasant. Once these issues I mentioned are addressed, this place could be pretty close to great.
Michael W.
October 2022
I stayed at this unit for a week in September. It's got a nice master bedroom, a smaller bedroom with two beds for the kids, two lanais with beautiful green views, two bathrooms, and all the fixings! Floor is tile throughout, which is an excellent choice. Appliances are updated.
Some things to mention: there's no A/C in this one, but there are fans in every room. If you or your loved ones are the type that can't take the heat, you'll want to spend more time at the pool or ocean rather than inside. It can get hot and humid! Second: there will be bugs. Not a lot, but this is Hawaii, and if you've never been here, you might be shocked to see a cricket or cockroach zip by on the floor. This isn't a reflection on the property--the owners of these condos take great care to spray on a regular basis--it's just part of island life! Besides those critters, you'll also see green geckos outside on the walls and little mongooses in the bushes (don't worry! Neither will get near you)!
What's important: the slice of ocean that this resort sits on is stunning. It's got its own private beach that you can walk down to if you want to see the sun rise and set. The shore is a mix of rock and sand (more ideal for snorkeling than swimming), and when the tide goes out, you can sometimes see the turtles feeding in the tide pools, and a whole colony of sea urchins and fish. The resort is in a good location, with food shopping right up the road and tourist shopping 5 minutes away.
Verdict: this condo is a great price for its size and what it offers, especially for people with kids, but if you're looking for luxury, you'll want one of the ocean-view condos with A/C. Just be aware that you'll be paying over 350 dollars a night for one of those. Either way, enjoy!
Eric K.
September 2022
Good location, excellent accommodations.
Shane M.
September 2022
The property was a decent base for our adventures all over the island. While we thought it was a good property, there were a few things we would have liked better. One, there is no AC; two, it seemed like the closets were full of stuff and not organized; and three, the cleaning fee seemed to be high.
August 2022
Location of the property is great. Downstairs right next to a golf course which allowed for kids to run around. Golf course closes at 5:30 so it’s basically wide open to walk out on and play a couple holes. Brand new stacked washer and dryer which were very nice. Kitchen knives were complete hazards with how dull and cheap they are. Nearly cut a finger off numerous times trying to use them. Biggest complaint with place first is no air conditioning. It was uncomfortably hot at night and their fix for this is 2 oscillating fans on the floor which weren’t that useful. Secondly, not sure if people upstairs were permanent residents or not but I think they were, the gentleman would wake up EVERY morning at 4:30 and stomp across the floor back and forth multiple times. No idea what was going on but it was horrible and woke me up every single morning. They did allow for early checkin with no problems since our flight arrived earlier than planned so we appreciated that. They have plenty of toys and snorkel stuff to use and the location is right down the road from our favorite snorkeling beach.
Kristy R.
August 2022
It's a great property with quite a few cosmetic upgrades. Comfortable and perfect for my mom, sister and I to use as a home base for our snorkeling adventures. We had a small problem with the refrigerator, but Craig (property manager) was very responsive and addressed our concerns. I would stay in this VRBO again.
Roger W.
July 2022
Unfortunately very active residents above us. Walking and running created much noise.
Leslie R.
July 2022
Great property! Well-stocked, good location, and great amenities (pool, tennis courts, BBQ grills, pavilion). Lanai opens to large lawn with beautiful landscaping. Would definitely stay here again!
Melissa G.
April 2022
This was a great experience! The location was perfect- clean and comfortable! The condo itself suited our needs and the communication with the management company was great! Shout out to Chris for being so accommodating!
Rikki R.
August 2021
Our experience was great renting this property.
It was close and convenient to beaches and restaurants.
There was also a snorkeling bay so close we were able to walk there.
We had a relaxing wonderful time.
maire w.
June 2021
we were three generations of female adults. beautiful private patio with garden view, nice for our happy hour and breakfast.. easy walk to pool. grocery store and a hawaiian BBQ restaurant very close . easy parking in front. close enough to downtown to listen to music in the evenings. no beach or ocean view.
gregory P.
March 2020
Good location, comfortable beds, minimal resources, but comfortable. Upstairs in 7-203, interminable early morning kid stomping. We talked to the parents who did little to curtail the 3.kids behavior. The owner became a friend at the tennis court and we ascribed the behavior to simply a fact of life...
Dave S.
February 2019
A very nice condo, well equipped and a great location. Quiet at night! I hope to return one day.
Walter R.
November 2018
I would have used no stars for this unit. Cant submit without at lease marking 1 star.
We booked this unit as it was the only ground floor unit available in the above location. We expected it to be in good shape. When we arrived, Almost impossible to use the code and get the keys due to damaged lock condition. Upon entering the unit, the refrigerator sounded like it was going to get up and walk away. (Needs Replaced) Unit screen doors to go out side the locks were broken and no way to lock the screen doors. Took 3 days to get it fixed. No TV. 4 days to get fixed. In general light swithches are bad as well as some of the plugins. Mix match of dishes and silverware as well as pots, pans and skillets that were so worn that you do not want to cook out of them. This unit has so many things to fix in it that it is not worth the money you pay to rent it. The booking agent in charge lives in California and claims to be the premier agency to rent with. In my opinion this who unit and agent needs to address the problems with the owner and have them fixed properly or to not list the unit. I will not use Kona Rentals as my agent to go through again. Total disappointment. The lady in Kona does try to assist you but between the owners and her boss she is unable to resolve some of the issues. Deck chairs have been in the sun way too long and what you see in the picture of the patio is not what you receive. They need to be in garbage. The double bed is in poor shape and needs replaced. Where carpet meets the tiles you have to be careful to not walk on the carpet next the tiles, must step over or you foot will hit one of the spikes in the carpet to hold it. I have never ever entered an apartment. that needs so much repairs and upgrading. Window by entry door on the inside has been wet so many times the wall board is falling out and turning black.
Best wishes to the next rentor..
Douglas k.
April 2018
although there was a big presents of ground maintenance staff all went very well as they did a great job.
February 2017
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Liked location, had great time. Unit needs painting and living room furniture needs replacing
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