penny w.
May 2024
The grounds and view are outstanding! Our condo not so much ! If you are a clean freak don’t stay! Some small upgrades would be wonderful! Tear out carpet , new beds and linen! The cockroaches and bugs where disgusting, I understand where we where at would have a few , but this was a lot, luckily someone left spray!
Nina M.
May 2024
Beautiful resort. The view from the balcony was the highlight of the condo. Had our coffee every morning watching the whales in the distance. Sunsets we saw a rainbow everyday and watched the turtles swim by. Location was perfect. Walking distance to food trucks and ABC store/ deli mini market. Supermarket is a block down the street . The resort is beautifully maintained, pool is nice and there are lounge chairs along the edge of beach. Pickleball courts , shuffle board, toss game and other games to play while out enjoying the premises. Cooked most of our meals, bbq on premises. Kitchen has pretty much everything you need to cook. We bought kpods for coffee only to find out when we arrived the coffee machine uses ground coffee. . Which gave us the opportunity to try Hawaiian ground coffee. Super good coffee but very expensive. Need to bring cleaning supplies to clean kitchen. There are roaches in kitchen and condo, but it’s a humid environment and to be expected. They were at a minimum and owners do try to control. Temps were in 74-78 degree range and we never turned on the air. Nice air flow with windows and slider open. I gave 4 star only because the condo does need upgrade. Carpets need to be replaced , one bathroom shower has mold and furniture needs upgrade. There were plenty of beach towels avail. Had a washer/dryer (didnt use) have to buy your own laundry soap. Beds were very comfortable. Our stay was very enjoyable and we would return again.
Renee D.
April 2024
This condo is in a wonderful resort. Well cared for property, clean pool, and great location to explore the area from. Small issues like cleanliness have been addressed in other posts but our major concern was with property management. Absolutely 0 communication from the Host; no check-in/check-out instructions, nothing. Worse, upon leaving, we accidentally left hundreds of dollars of coats in the closet and were unable to reach ANYONE responsible for weeks. The resort staff is unable to help so we involved the Property Management company, Hawaii Life, to follow up and they could not reach the host either. After finally responding, they said our property is "gone" with no further explanation. Shame.
Paula G.
April 2024
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This condo is NOT BRAND NEW! Very dated with worn out furniture and stained carpets throughout . Every vent from bathrooms to windows were caked with dust/dirt/grime. When first entering it seemed fine. Once opening things up the lack of upkeep was very evident. I've taken pictures of all this but don't know where I can send them.
Carla K.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property had a horrible infestation of sugar ants. Multiple black ants traps were left on the kitchen counter making the kitchen unsafe for food due to the chemicals. Cockroaches were also present. We have stayed at Papakea for the past 15 years and have never encountered bugs in the units we have rented. Carpets in the bedrooms need to be replaced or cleaned...they were stained and filthy. The only thing good about this condo was the view, it was amazing!
Susan E.
April 2024
We experienced a number of issues most resolved graciously by Property Manager. Property needs some attention and investment. This is a lovely location, close to everything you need.
Mitch W.
April 2024
The place worked out well, and was clean. We loved the balcony that looked out towards the ocean. Harry, was helpful when we had questions.
Ron S.
March 2024
Oceanfront view was spectacular. Watched whales morning and night from our lanai. Beautiful. Great location - close to food truck park where we could support the local Maui vendors.
Unit does need some upgrading in areas of carpet, trim falling from wall, screen door doesn't close/latch, trim peeling away from drawers/cabinets and missing wall panel in bedroom laying against mirror on floor.
Kimberly A.
February 2024
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed in A403, it’s a lovely place with a great view and beautiful area. Upon arrival though, we were told the place was clean, but the kitchen floors were dirty and some of the walls were too. Otherwise, we enjoyed our time there.
Bryan and Rita S.
February 2024
Very good
Alissa T.
February 2024
I absolutely hate leaving a bad review but I have to be honest for future travellers.
This is NOT a brand new condo. Nothing about it is new. Not even the carpets in the bedrooms as mentioned in the description. The carpets were horribly dirty. We wanted to vacuum them, but the vacuum stored in the closet was broken. Vacuuming wouldn’t even have helped much. They need to be washed or torn out and replaced. The sheets in the master bedroom were torn and stained. In the kitchen the dishwasher had a broken trim. It has been previously taped but that did not hold. The blender lid was broken and not in good shape. The fans had so much dust on them. The light switches and door frames were dirty from previous people touching them.
The furniture in the living room is not new. The desc. Indicates two recliners but there is only one and the handle is missing to recline. The lanai furniture is not new either. But it was fine to use. The view was beautiful but the cost we paid for a dirty place was not worth it. We didn’t want to put anything on the floor. I did talk to the owner and he offered the cleaner to come but too much had to be done to make it right and it seemed pointless at that point. The cleaning fee is way too high for what they do. It appears that no money is being put back into the place. Location is nice, resort is nice, but this place needs some upkeeping and a deep clean. This is the first time I’ve had to leave a bad review. This place does have a lot of potential.
Jolyn R.
January 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great ocean view. Watched sea turtles & whales from our deck. Lovely grounds, pool & hot tub
1401047 Ashley D.
January 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall great place and wonderful location. I vacation on maui several times a year and look forward to staying here again in the future.
Michelle S.
January 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was amazing with location, cleanliness, view of the ocean. It had everything we needed and we loved the stay so much, we will be returning in a few years.
Cheryl D.
December 2023
The resort was even better than the photos online. We had a balcony room right above the beach where my family swam daily. The property was well kept up and there was so much to do. We would stay there again.
Bao H.
December 2023
Property was perfect for oceanfront vacations. The room we stayed in was not. There were a few items that needed attention:
- AC unit left puddles in the balcony when on
- found empty small tequila bottles
- extra bedsheets and pillows were stained and not cleaned properly
- hair dryer malfunctioned and almost caught fire
- storage unit in master bedroom was missing door and had wires and ladders exposed.
Kelli S.
November 2023
The balcony overlooks the ocean and beach. Not the greatest swimming beach, but we saw turtles in the water. Loved leaving the balcony doors open and listening to the ocean all night! Would definitely stay again.
Susann R.
August 2023
When we finally checked into our room it was not cleaned. My daughter found toenails in the carpet in her room, there were dirty dishes in the cabinet, there was laminate coming off the cabinet, trim on the dish washer taped in place.
Day 3 lost power, went to the other side of the island to get a hot meal and the roads back were closed for 3 days. We slept in our rental car (5) adults.
Got back to our room cleaned out all the spoiled rotten food from the fridge, packed our bags and left a day early!
Thank god for friends of friends that opened their home in Kihei for our last 2 days on the island.
I am very sympathetic to the plight of the people of Maui, the communication from the authorities was nonexistent!
Doug W.
August 2023
Nice place! Great time
Marilyn W.
August 2023
The property was in a wonderful location and the view was exceptional from our unit. The carpet in the bedrooms was extremely dirty and needs replaced. The bathroom stool in the master worked only part time. The air conditioner leaked onto the lanai and puddled the entire time so it was hard not to track it in. We loved the resort area and the pool area was great.
Stephen W.
July 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo is very nice and updated which can accommodate 8 people. The view from the balcony is incredible looking straight out to the ocean looking at the islands of Molakai and Lanai. Sunsets are great right from the balcony. You can go out in the ocean in front of the rock wall during low tide and there is a sandy beach on either side of the resort. There is one AC in the living room so fans are used to help circulate the air. Keep the balcony shades closed to help keep the sun out to keep the condo cooler. I would definitely recommend this condo.
Jaimie M.
June 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Comfortable, clean, perfect view, had everything we needed. Also a great location- so close to tons of activities- would highly recommend to families !
Rebecca R.
June 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was in the most perfect location and had everything stocked that we could possibly need. Our contact was extremely prompt getting back to us if we had a question. We will definitely plan our next visit around this unit’s availability.
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Clean, spacious, and a great view. We enjoyed it.
Bret P.
May 2023
We were totally impressed!! Three bedrooms, two full bathrooms and views forever!! We would absolutely stay here again!!
clark w.
April 2023
Beautiful view from the balcony! Couldnt picked a better location.Very well maintained property and close to everything.
Jennifer L.
April 2023
The family room and lanai lead out right to the crystal blue pacific. Opening these doors cooled the house and all we heard were sounds of the ocean. House was spacious, a little dated. Bathroom shower drains backed up. Overall, loved the 3 night stay.
ANN H.
March 2023
Lovely condo and location. Very well stocked with extras. Only negative was that the staircase to the upstairs sleeping loft area was very steep.
Diane S.
February 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
beautiful condo right on the water, hard to miss the whales!
eva m.
February 2023
location , location , best views from the balcony , well maintained property, every thing you need is there, had wonderful time, the board walk & food trucks added to the enjoyment, you can spot whales from the balcony when in season.
David S.
February 2023
Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was great, the view was amazing, everyone was good to deal with. Had a problem with the plumbing the last four days which made things very disruptive. Without the plumbing issue (probably not a regular thing) it was a great visit. Second time at Papakea and would go again.
Ron S.
January 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time as always.I was very unhappy when I realized I couldn’t rent again in Dec 2023. (In previous years the property was not available to rent until about 11 months before)
Fionna M.
December 2022
This unit is in a great location, walkable to lots of beaches, shops and restaurants, but just a little past the main busy walking path. The unit was clean and one hiccup at check-in was quickly resolved. The view from the deck is beautiful and the resort is clean and has everything you need. Would stay there again with friends.
Mike P.
December 2022
Had a great family vacation. Very clean and quiet resort. There is nothing we would change about this vacation.
We will be back
Bill M.
November 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A403first day- door fell off dresser,toilet backed up,mirror doors would not open, place was a little dirty( only surface cleaning was done)no lights working in the loft( all light blubs were burned out)after 2 days we noticed that the A/C was not working to good-we find that the A/C was dirty filter was clogged So Disgusting. also both bathroom fans were the same way(just no filter needed in those fans.On a Good note when we call to get these items fixed. They did a Great job fixing them. We did have mid weeks cleaning done - That went Great-New bed sheets, New Beach Towels for the whole place.for Papakea Resort - We love the place!!!!only issues not enough Lounge chairs at the pools On Thurdays Free Mai Tai Drinks ( how do you run out of Rum so fast?) every Thursday we were there.
Jose M.
October 2022
Good deal!
laarni b.
August 2022
We enjoyed our stay here!! It's close to everything.
Arisbet P.
July 2022
Great location, near the beach, pool, and shops. We had an issue with the fridge when we arrived but when we reached out to have it fixed, it was resolved quickly.
Chad J.
July 2022
This is our 2nd time staying at Papakea and we love it there.
June 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Papakea and this particular vacation rental were perfect. Plenty of space for my family of six. Great, well stocked kitchen. Beautiful view. Not nearly as crowded as some resorts can get. Felt like a quiet, private oasis for my family.
Tamara B.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay at Papakea resort unit A403. Most gorgeous view of the sunsets and ocean and all we could ask for. Clean, plenty of beach and bath towels for 8. Beds were comfortable and everything we needed in the kitchen. The only negative would be the condition of the carpets in the bedrooms. I would recommend replacing the carpet with tiles in order to maintain the look of the condo. Carpets are stained and used looking. Otherwise, everything else was perfect.
Shannon C.
April 2022
We checked in at 3 and were told the room was ready. Dragged all our bags and groceries up and the cleaning people were just starting to clean our condo! Took until 4:40 to be able to bring bags in and put groceries away. Not the way we wanted to start the week.
Darla S.
March 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We enjoyed Papakea but would not stay in this unit again. The carpets are filthy and didn't make me want to walk on them in bare feet. Kitchen appliances are needing to be upgraded. Bi-fold doors to washer and dryer don't open far enough to get the dryer door closed, Master shower head leaks and is pulling away from the wall, tile is cracked. The stairs to the loft area are steep and aren't safe for kids. I needed an iron and ironing board and was told there was not one in the unit, there was but the ironing board needs to be replaced. There were beach chairs, but the umbrella was broken. The view was amazing, and the location of Papakea was great.
Jeanice F.
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Love staying at Papakea resort Maui, Overall was satisfied with everything, but the unit A403 needs some updates, carpet in bedrooms was very dirty, furniture and kitchen appliances could use replacing, None of that kept us from enjoying everything
Ron S.
January 2022
Great time
Sherri B.
January 2022
Compared with another property management company Hawaii Life is not the number one option.
Hill C.
December 2021
Surface wiring exposed, furnishings outdated, disgusting dirty bedroom carpet, and cook wear a horrible miss mash of small wear! Will NOT be returning. The property managers informed us that the owners would not receive our customer feedback comments until after four or five months of our stay, so we are reiterating the same information here!
Jason B.
November 2021
It is a nice property but it is dated. Our room overlooked the ocean… this was amazing!! The view was beyond beautiful. The kitchen needs an over hall in terms of what’s available. There was only 5 bowls, only 2 mugs one of which was majorly chipped, minimal plastic to go containers and most didn’t have lids, no kettle and the one cupboard was full of expired food, spices, peanut butter etc…
It looks like they did a bit of updating maybe but they could’ve just spent a little bit more and it would’ve had a major impact on the overall. Be aware there are mirrors EVERYWHERE. I mean mirrored walls . There is one wall unit air conditioner that works well but only for the main room. The bedrooms get very hot, it’s a little better if you leave all doors open.
But I’m comparison to other options on Maui it’s a good option. It is located just past the end of Kaanapali beach just a short walk and you don’t have to pay higher to get right on the beach. We have 4 adults and 1 teen and the loft and 2 bedrooms worked well for us. It was also great to have the full kitchen and washer dryer.
One major issue is the ensuite bathroom shower…. There is a huge step down…. I ended up falling when I exited. I hurt my knee ankles arm etc…
There should be a serious warning about it
Sarah D.
October 2021
My husband and I brought my mother and two children (10 & 7) to Maui for their first time. Upon arrival, our check in experience was welcoming and quick. We opened the door and saw the most gorgeous view ever. My kids quickly claimed the loft, my mother had her own room, and my husband and I had the master. We had all the kitchen tools we needed and a grocery store was just a short distance away. There were pool noodles, beach toys, beach chairs, snorkel gear, and pool towels ready and waiting for us. After spending a week at Disney Aulani, I have to say, this was a more comfortable experience! We all slept very well on the beds and pillows. The ocean was right below us and as we walked along it, we saw sea turtles and little crabs. The home was clean and we loved that there was a washer and dryer in unit. We saw a beautiful view of Moloka'i and saw rainbows every single day from the balcony. We would absolutely stay here again!
Jonita H.
October 2021
The condo was well equipped with everything we needed. Plenty of room for four adults to have space while enjoying their getaway.
The view from the deck was directly on the ocean. That was a lovely surprise, we thought based on the photos we'd have a peek a boo view of the ocean, overlooking the pool. After checking in and reviewing our reservation, there were accurate photos of the view, they didn't lead with the ocean front photo. It didn't impact our booking, we were pleased with the location of the condo.
Honestly, we spend the first 45 minutes cleaning the kitchen, the housekeepers aren't doing the job I would expect based on the fee we were charged for cleaning.
There is some deferred maintenance that we all agreed needed attention, with covid and the shut down of the island, we understand why certain things were deferred to later.
With all this said, we would absolutely rebook once we knew some of the deferred maintenace had been done.
Its hard not to have a fabulous time when you are on Maui.
Angela O.
September 2021
This was the perfect place for our family. We loved the oceanfront view, playing putt putt + shuffleboard and grilling by the pool! Will definitely book again in the future!
Dianne N.
August 2021
The Papakea resort is beautiful and very well maintained. Our condo was nice, nothing fancy, but the location, with the balcony on the beach, was stunning.
Yael B.
August 2021
First time Maui vistor here so we didn't know where to stay on the island. This location was good for all things west Maui and our unit looked right out on the ocean, which was great. The fourth floor was perfect, no sounds from neighbors above us. The unit itself had enough space with our younger two taking the loft and the oldest taking the full bedroom. However the unit was a little dated and the living room space felt a bit more cramped than I'd expected. The place was clean but the old tiled bathrooms with poor lighting made it feel like it wasn't as clean. The view was gorgeous. The beds were ok, the master bedroom itself was nothing special and I was a little disappointed in that. There was a closet stocked with extra boogie boards and chairs and that was super helpful. The kitchen was stocked ok but it kind of felt like the plates and glasswear was all leftover from somebody cleaning out a kitchen. It would be nicer to have full matching sets, it is just feels better. That said, it did the trick and we were able to make simple meals which worked well for us. The kids took advantage of the pool/hot tub, putting greens and shuffleboards and those were all big hits for them. There's a few restaurants and food trucks withing walking distance along with a really great grocery store. Visiting Maui involved a lot more driving and parking than I'd realized. There are a lot of units in Papakea so you won't feel like you've got space around you but the grounds are nice and we could always find parking. You cannot do a lot beach walk from here as the properties gate themselves off so you can only walk a couple properties in either direction. We drove down to South Maui for one day and the rest of the time we spent visiting beaches like Kaanapali, Napali Bay and DT Flemming. If I were to book another trip, I think I'd try to get up by Napili Bay to a place where I can walk to the beach. The drive wasn't far, just required a little more planning and packing up than I'd visualized. There was pretty good snorekling right off the beach in front of us. Overall, a good stay and now I better understand the layout of Maui.
Jennie V.
August 2021
This is such a cute resort. I was extremely pleased with the room I chose for my family, it ended up being perfect for my family of 6.
We had a beachfront view and I walked out to the small beach in front every morning to enjoy the view. At night I sat on the balcony with my husband to enjoy the view and sound.
The rooms came equipped with everything we needed for the beach and more which was a pleasant surprise. I didn’t even need to bring beach toys for my 5 year old. We had boogie boards, snorkeling gear, coolers, pool floats, pool rings and more.
Everything in the room worked fine and we even cooked a few meals. The kitchen was fully stocked. I loved that.
We were in the 4th floor and I was worried it would be exhausting going up and down but it was fine. Everything was close, the beach, the pool, the mini golf and shuffle board, the parking. The elevator was always quick. We never had to wait.
Overall, it was a really great experience. We all had a great time.
Julie J.
August 2021
Our family of 7 rested comfortably in this great waterfront condo. The view is amazing, beach was fun and pool was refreshing. The condo is well stocked. I would stay here again.
ryan t.
June 2021
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really like the unit and the location, but checking in the unit was really not clean. The floor was dusty, the countertops had food stains, the stove top had stains, and the refrigerator really smelled bad. We spent a good 2 hrs wiping everything down. After that we had a great stay, but just wish cleaning was better.
Anne H.
January 2012
This was a wonderful vacation. Home was beautiful, just as described. Owner was very responsive to all questions we had. I would highly recommend this VRBO to anyone looking for a relaxing spot for a getaway. It is very convenient to many places. We did lots of walking and saw many whales last week. Hope to return to Hawaii in the future....it is a paradise!
December 2011
Nicely remodeled unit. Excellent location. Very nice grounds. All around,
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