Amanda S.
November 2024
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Hello, I sent a longer message last night on my experience with the room. I am honestly not happy about the turnout with not having the keys. Also other maintenance issues while staying. I'd like a full refund or a partial on top of a 2 night free stay next time for the inconveniences I had to face.
A guest from Aiea, Hawaii
October 2024
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
*シーツに血液のシミ2か所*シャワーカーテン内側下半分がカビだらけでヌルヌルドロドロで気持ち悪い*外テーブルが真っ黒で汚なすぎ以上クリーニングが行き届いていない部屋にテーブルが無いのが不便ある日レイハワイから来たと言う男性3人が突然タオル交換と言ってバスルームに入り込み、バスルームのチェックする振りをして1、2時間かかると言って私達が外出する後も居座ろうとした。夫がいたので追い返したが、タオル交換などせずに帰ってとても怖い思いをした。
David k.
October 2024
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location is so convenient you can step right outside and go to the mall right across the street into the beachBut I wish the room was cleaner. They need to take care of the mildew on the shower curtain and around the corners of the bathtub when you adjust the water such a pain in the butt there's only one handle and you turn it to adjust hot and cold so it's not too separate vowels, which is such a pain in the butt.
Dean
October 2024
This unit is a VRBO unit that I booked via Expedia. Unit was fine. I liked the location. The view was ok. There were problems with the unit, primarily the toilet. I am a hotelier. This happens. What is important is how the management company responds. The management company, Lei Hawaii Realty, was very responsive, professional and kind. The location, at the Ala Moana Hotel, was fantastic. The unit met all my needs. Mahalo.
Craig B.
September 2024
Great location. Friendly staff. Met all our short term needs. Definately would stay here again
But they added a $50 charge after we checked out, so while location and onsite folks were very nice, I would not stay there again
Jonathan N.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Clean and as described!
nanaka m.
March 2024
I would like to recommend this condominium for everyone!
Dmitri M.
February 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property, managers and cleaners were accommodating
Fernando
November 2023
The hotel room was clean, accessible to the shopping mall, walking distance to the Convention Center and the hotel staff were accommodating.
The only downside was the view from the room as it was a parking view and not an ocean view, as shown in the picture.
Michael C.
November 2023
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was somewhat unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It was a horrible experience. The door makes all sorts of noise every time you opened it. You can hear the elevators going up and down all day and night long.
Nancy J.
October 2023
It was a perfect location and great amenities.
Delse D.
July 2023
The property was in an ideal location and close to many restaurants and beaches. The room was very clean and the hotel it was in was very nice. Access to the amenities was appreciated. The only downside to this stay was having to pay an arm and a leg for parking per day, especially since we stayed for so long. overall this was a great stay that made out time in Oahu amazing!
John R.
March 2023
Clean, convenient, secure location and property. Don't like resort fees charged by Waikiki properties to further their profits.
James C.
January 2023
The only issue we had with this property was that the toilet's water tank wouldn't fill up properly and would spray water everywhere and make a huge mess. Also, there isn't really any room service because it's a separately managed unit, but it's a great bargain compared to other properties
Akiomi M.
January 2023
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We extended our stay for another 2 days and the money was deducted straightaway from the bank account, but the host apparently did not contact the actual hotel so the hotel told us to leave because there was no notification from the host saying we could say, the host did not apologize to us and we were sending messages from an early stage so this was very irritating, the host was saying the machine wasn’t working or some kind of random excuse which was not satisfying either.The room has weird pipe sounds too.
Tukia
January 2023
Have everything i needed but not enough towels for two peopme
Andrew P.
November 2022
We had a great stay. Well located , clean and cosy. Everything we wanted!
Courtney C.
November 2022
Absolutely beautiful hotel I honestly preferred not having all of the amenities of a hotel it was more like it was my place for a week. Perfect location right next to Ala Moana Center. Only a 9 minute walk to the beach. The bed was super comfortable and for the belly sleepers they have two sizes of pillow.
Anna A.
August 2022
This is my second time at this property using VRBO/Lei Hawaii Realty.. I read rules. I thought it unfortunate that the rule about wearing no shoes in the unit was not in the listing. Not a big deal but it should be listed. There was no dish soap in the unit so I purchased some. Everything else was okay.
Etsuko S.
July 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
AlohaWe had a great time at your property.It was reasonable and convenient.Thank you very much.Sekiya
d s.
July 2022
They were super helpful and got a shower chair in the room that made it easier for my dad to take a shower . It’s was amazing to have a Starbucks downstairs too . Wish they had more elevators 😊
Morgan T.
July 2022
The area was perfect for where we were wanting to be. Lots of things to do. Check in and out was super easy. It does get busy at the beginning of check in though.
DAVE T.
July 2022
great !!
Maxine C.
June 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I checked in effortlessly at the front desk. I was greeted warmly and explanation was given on parking and how to access the parking as well as my room. I was pleasantly surprised to see a microwave as well as a small refrigerator in the room. Overall I liked the fact that I would not have a service employee coming in to clean my room and that I was in command of the room at all time. I could leave my computer out and feel it was safe. Thanks for the freedom. The proximity to shops and stores was great. Access to the bus trips - was just awesome. I would recommend it. Overall I had a terrific stay at Ala Moana Condominium.
Ginger L.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed on the 12th floor in a private condo within the hotel. It was next-door to a shopping mall for all necessities. There is a Starbucks located in the lobby, but the line was always really long. There is a café on the first floor for breakfast. The beach is within walking distance. The view of the beach from the balcony was minimal. The parking was very difficult, partially due to the expected construction happening there. The staff were all friendly and kind. Overall it was a good stay.
Robin B.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The room was clean had everything I needed but the view was of a parking lot where there was a lot of action witch tuned out be fine after all the only problems were the remote control y’all seriously need a new one and a little more wash clothes
Jacques A.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Très bien situé, propre et tranquille.
Robin
March 2022
The property and hotel staff where great🤗 but Travelocity pulled a bait and switch they advertised the room as a full ocean view and gave a small partial view mostly a view of a mall parking lot and when I called for them to fix this situation and of course they tried to pass the buck very disappointed with Travelocity 😡
Denise W.
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Small room but nice. Location was great. Don’t know if this is the place to inquire about refund of my $300 deposit, but would appreciate any info you have on this. Thank you
Antonino R.
February 2022
Great property management, handled problems quickly.
Monica A.
January 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is the second time I've stayed at this location, absolutely love the view. The amenities are fabulous, pool is beautiful. The location is absolutely spectacular...Can't wait to go back!
March 2020
This was a lovely place to stay in for the first leg of our trip to Hawaii. We didn't have any real complaints about the room, but the hotel did begin some construction while we were there, putting half of the elevators out of commission, not ideal but manageable.
This was a great location and our hosts had provided small amenities like slippers and utensils that made the room feel homey.
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