Karen K.
December 2024
We really enjoyed our stay! Hanalei Bay is beautiful and the unit was well stocked. We enjoyed the tennis rackets, cooler, boogie boards and other amenities that we were provided. Enjoy your visit!
Lauren F.
November 2024
We had a wonderful stay at Hanalei Bay Resort! The property is absolutely beautiful and the host was great. We would definitely stay again in the future.
John G.
October 2024
The room was as listed and the stay was wonderful. We loved the resort and the amenities available as well as the location and proximity to different beaches, towns, and activities. The only downside to the stay was a number of bugs throughout the stay. While this is somewhat expected given the climate and it was not excessive, we were consistently finding 1-2 cockroaches a day. Other than that, this was a 5-star stay.
Alexandria C.
October 2024
The good: check in was easy, the bellhop service was wonderful. Gorgeous view from the patio, great amenities, great location with beach access. Convenient location near shops and restaurants.
The bad: On our first night we found two cockroaches in our bathroom. We contacted the property owner who told us they would contact their pest removal service. I am not sure if they did so during our stay. The next morning we found two more roaches. The worst part is that the owner did not even apologize. It’s a shame because the rest of the stay was great, but I would not stay in this home again.
Tamara S.
October 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Although the room was clean and for the most part you interact with the front desk, actually getting a hold of the host for this particular AirBnB is impossible. We reached out on several occasions and never got a response. In fact, after sending a message it would tell you the host’s typical response time is 11 hrs. Who doesn’t respond to their guests until half a day has gone by?Some of what happened was definitely our fault, when booking we accidentally shorted ourself a day and didn’t realize it until we got an auto text reminding us to checkout a day early. This is when we tried to contact Kristen but never heard back. If you are expecting to have your host be available to communicate should you have issues, I would not suggest this rental.
Kursten H.
September 2024
Hanalei Bay Resort is wonderful and the staff are a delight. This condo is very small and does not have a kitchen, just a sink and a mini fridge. We spent days reserving the adjoining unit. Prior to checking in, the host was very responsive, but once the check in date arrived, the host took days to respond to messages. We eventually did add the adjoining room and appreciated the full kitchen and extra bathroom, although that bathroom does not have a bathtub, despite one being shown in the floor plan.
Gabriella G.
May 2024
It was nice, clean spot and beautiful neighborhood
Brooke P.
April 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This property is a great value for the location. Overall if you’re looking for one of the best locations in Kauai on a budget, I would highly recommend. Positives: - This condo was significantly more affordable than other condos available for rent on Hanalei Bay Resort, it was worth it just to stay at the resort for a decent price-It was clean with a VERY comfortable bed & AC. -Two of the best beaches (Hanalei Bay & Hideaway) are within brisk walking distance- Loved waking up to the sound of the jungle from a large balcony each morning -The resort shares a beach with the luxurious 1 Hotel (brand new in the last year)- has a great beach/pool bar bar open to the public; also Welina Terrace bar & restaurant - great spot for sunset drinks/ dinner Negatives:-The closet in the bathroom smells like cat litter (???), made the whole bathroom stink. I am pregnant & sensitive to smells, had to keep the bathroom door closed at all times soas not to let the smell get into the room.- The kitchen was missing a few basic amenities like a sharp cutting knife. Had to use a butter knife all week to cut fruit or open my travel protein packs 🤪 they also provide just one small bag of coffee to get you through the first day but no cream / sugar. Just seemed to me a little cheap to not offer cream/sugar packets - the location of this condo is at the back / side of the resort near employee parking. We actually liked it bc you could park really close (get in/out quickly) but you do have to walk by the dumpsters etc to get to it - As per very strict instructions with the AC and the refrigerator, we tried not to overuse anything. We only turned on AC at night at 72 degrees, but despite that, after 4 nights the AC started rattling and making super loud noises.... The refrigerator would only cool things to a “Luke cool” - I had yogurt that spoiled bc it wasn’t staying cold
Alison L.
March 2024
We love Kauai and are so glad to be back on island. Especially up here in Princeville with Hanalei so close by. The perfect stay.
Anita W.
March 2024
PERFECTION
Dustin R.
February 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a great experience, great room and excellent staff!
barbara g.
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I take it as my fault, I assumed it was like the last studio I have rented for a couple of years. Not available. This unit had NO: Stovetop, Oven, Dishwasher, Microwave, Freezer in small hotel size Refrigerator and Washer & Dryer. I managed, but was disappointed it lacked in so much.
April 2023
The property is very very old and the unit has a remodel bathroom and that’s it. There is no microwave or cooktop and plugs are capped off in a kitchen sink area . There are dishes but no way to prepare food unless you use the old grills outside and no way to warm up food. There were termite bugs noise the unit around the bedding and pillows . Freaked us out!
April 2023
Initially, we thought that you can cook in the accommodation. However, this was not possible. Therefore, we switched to the BBQ grills in the complex. Worked wonderfully.
Katie O.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A great bed, clean shower, and great towels - this studio is very simple and perfect when you plan to be outside and out and about for most of your trip. The nightly price is very competitive for HBR - I searched long and hard for the "best" studio to suite my needs and budget. Two suggestions - add a note in the description about the incredibly steep walkway to get to the condo - I'm still in awe that it meets any code anywhere but navigated it ok. tricky with groceries.And give the condo a REALLY good cleaning - especially the ceiling - dust bunnies hang all over the ceiling and on occasion the fan blows them down on the bed. While HBR has seen better days, the pool is an oasis and the views are breathtaking,
Kevin M.
March 2023
This was our first time to Kauai and we stayed at this property the first night we arrived. It was very easy to find using google directions. After check in, we were provided a map of where to park and where this unit was located on the 22 acre campus. Parking was very limited in the lot closest to the unit. Then you have to trek with your bags down a back driveway, beyond the dumpsters and a busy employee maintenance worker entrance area complete with loading docks. Tip: leave anything in your car that is not worth carrying all the way through all of this and down, down to the unit. Once inside, the unit was very pleasantly clean, cool and welcoming. The bed was amazing. We slept like babies but had to get a move on in the morning. We checked in 7:00 pm and had to be out by 10:00 am the following morning. The early checkout makes things really rushed in the morning and kind of makes you feel like you barely got your moneys worth. I would have paid extra to check out a couple hours later. In the end, we rate this unit with 4 stars. 3.5 stars seemed not quite enough. We probably would have rated our experience 4.5 stars had it not required the commute through the not-so-satisfying employee entrance area. If we choose to stay at Hanalei Bay Resorts again, we will pay extra for a more centralized unit. Also, if you stay on a Wednesday and want a drink at the bar when you first arrive, byob! The bar/restaurant is closed on Wednesday evenings?? The pool area is open until 10:00 but is dimly lit. The hot tub was broken which was a real bummer also. Good, clean place to sleep and take a clean shower. If you pack light and don’t mind a bit of a hike to your room, this may be the place for you!!
Dave B.
February 2023
We had a lovely stay and enjoyed the apartment very much. Beautiful view from the balcony and there is a nice path down to the beach.
Jeff B.
December 2022
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Hanalei Bay Resort is nice. But there are different levels of condo for sure. Ours was more affordable than others and we learned upon arriving that we had to walk past the dumpsters and loading docks to get to it, like it's where the staff lives. The unit itself was flawed, with loose towel racks & burned out light bulbs and it was not all that clean. It is true and fair that the king bed was EXCELLENT as were the pillows and linens. Princeville in general is pretty square and you can't get a cup of coffee anywhere on the property. But the bar is cool and the landscape design is A+
Mark B.
November 2022
Great room. Great view. Great resort. Staff was very friendly and helpful.
Marna C.
November 2022
Beautiful view! We arrived near sunset & birds were singing & view was breath taking!
Daniel H.
October 2022
Would definitely recommend!!
John B.
May 2022
Great location, beautiful resort, great views, highly recommend
Amy H.
May 2022
We had a great vacation, but...we were a bit disappointed with the property. The room as good, but it was a bit run down and dusty. There were chips in the wall paint, the art work was dated and warped, furniture has seen better days, and there was dust everywhere (under the bed, the lamps, base boards, etc.). But the view was great, room was quiet and the bed was super comfortable. Now onto the resort...it was very disappointing. They call it a resort, but there was very little there to offer the guests. Pool bar was indefinitely closed, the main restaurant was closed, and the only place to eat was the lounge but it's only open 5 days a week from 3-9pm. There was no place on the property to have coffee or eat breakfast and lunch. And, the lounge had issues two of the four nights we were there so the wait time was crazy long and they couldn't serve alcohol. It was nice that they had a beach to access from the property, which it took 15-20 minutes to walk to, but they don't offer any restrooms once you're there. We won't be going back to HBR.
A guest from Iowa City, IA
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was very clean and accurately described. The bed was super comfortable! The resort staff were very accommodating and welcoming from the moment you pulled up to check-in. My wife and I enjoyed the peacefulness and walks down to the beach with our coffees in the morning. Many of those mornings we were treated with amazing views of morning rainbows across Hanalei Bay. Would definitely stay here again!
Tara B.
April 2022
The condo we stayed in was exactly as advertised; clean, comfortable, with a nice tropical balcony view. Good value for the very reasonable price. Overall the resort property is a bit outdated and more geared toward families.
Gayle W.
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Thank you. It was a lovely trip. We enjoyed hearing the tropical birds each morning, the use of the amenities of the resort and easy access to the north shore. My only complaint was the septic sewer smell on some mornings! It was undeniable. The front desk said it was due to the way the winds were blowing! That said, it was not nice. Otherwise, not many more complaints.
Zygmunt S.
March 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great experience.
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