Spencer W.
July 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall we enjoyed our stay with Captain Cook rentals and especially loved having a parking space since we traveled around the island every day we were there. Responsive host, clean instructions, and a great location central to everything. The only things we noticed: one of the closet sliding doors did not work and looked to be completely off the tracks, bathroom wall over sink had splatters on it that looked to have just not been cleaned up between renters, noticeable paint peeling chipping and wall damage in the bathroom and baseboard were very dirty, and the carpet was bunched up in several places. Overall, nothing we couldn’t work with during our time there and worth it for convenience just suggestions for the future.
Mariana B.
June 2024
The studio was realy cozy and confortable, exactly like the photos. The communication with the property manager was easy. The location was great. The only things I would point out is that the AC is really loud and you can also hear a lot of street traffic despiste being on the 9th floor which is not so great for relaxing. But otherwise, a great choice of apartment!
Colleen i.
June 2024
Location was great for us. The state of the condo was very disappointing. I didn’t go in with a white glove inspection. Once I noticed the carpet everything else started to stand out. The condo had a musty smell, The carpet is filthy, poorly stretched. Cleaning crew missed the mark through out. Kitchen and bathroom cabinets have not been wiped down in a while. Kitchen counter dirty by the microwave, top of the fridge dusty. Peeling and chipped paint through out. Bubbling peeling paint in the bathroom. Looks like there was water damage that never got addressed. Musty smell was worse in the bathroom. The drapes look like they are from the 1980’s and have never been cleaned since. The upholstery on sofa and bed are soiled, throw pillow cases need washed. Patio door was sticking making difficult to open/close. Bed pillows are flat, lines are thin and stained. Kitchen faucet is loose. I took pictures and sent to property management . Response from them was “sounds like our cleaning crew missed the mark. We will return your cleaning fee” they acknowledged the carpet needed to be torn out. I went through and read all the other reviews. Several of the items I listed had been complained about since 2021. It is clear the management/owner have no intention of addressing nor repairing the state of disrepair. I asked for a different room in better condition. No response at all from the company. I was ghosted. I called VBRO, they were able to get a 20% discount for us on top of clean fee.
Christoph M.
May 2024
question / feedback form was not usable since an US phone number is required
Sophia D.
April 2024
Jean was super easy to get ahold of/communicate with. Property was clean and in the middle of the city. Easy to walk everywhere because of how close we were
Christy S.
March 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very easy process. Had a few glitches at check in with the codes and parking. The property manager was super easy to work with and super friendly.
Michelle D.
March 2024
We had a nice stay and enjoyed the condo. It felt cozy and matches the pictures displayed.
March 2024
We had a perfectly beautiful vacation stay at your location. The place was perfect for our needs and the amenities were lovely. Well supplied kitchen, comfortable bed, cosy living space and the balcony was nice and relaxing to hang out after touring in the day... beautiful city street view.
Also, the location of the Ilikai had a very nice roof top restaurant and ician harbour facing patio to wnjoy the evening sunsets. Laundry facititues on each floor was very convenient too. AND we loved the lication in Waikiki... so many great restaurants and shopping near by and the ocean is just a quick walk out the back door.... excellent rental lication
Jacqueline B.
February 2024
Everything from check-in and communication to the studio itself and the location was excellent.
michael a.
February 2024
The unit is clean and functional. Building is older but still stylish
Stephen M.
February 2024
Clean, tidy, reasonably priced and perfect location for a conference and meetings at adjacent venues. Only a 10 minute walk to Ala Moana shopping centre
Rhonda H.
December 2023
We really enjoyed our stay and would stay there again. Clean, comfortable, and the elevators are plentiful and fast. The restaurant at the top of Ilikai had a fantastic lunch for $12.99 with a fantastic view. Boogie board in the closet and chairs were a plus. Washing machines on the same floor was convenient, and the bathers elevator and utility elevators took us all the way down to the parking garage. Learn to surf is super close. All good!
Misty D.
October 2023
Perfect place to stay! Everything you need under one roof, Views and nightlife was amazing. Manager Jean was the absolute best with hosting our stay. Thanks for a great time!
Jennifer F.
August 2023
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The carpets were wet due to their "annual carpet cleaning". The couch was also wet and stunk up the room because of its dampness. My parents who slept on the couch had a negative experience. The shower curtain was dirty as was the cutlery. The location itself was nice, the building and its amenities were great, but I doubt we would stay at this unit again.
Brian I.
August 2023
The unit was very clean and well stocked. We enjoyed our stay. It's in a great location and parking was convenient!
Thanks!
A guest from Auckland, Auckland
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
While the property was very comfortable, had great facilities awesome location and clean, it is headlined as 'newly renovated' which is a little of an overstretch. Wardrobe doors were old and one was off its track. There was also a cupboard door that had come away from its hinges. It could do with some more modern upgrades and it would be perfect.
Michael P.
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location of the Ilikai is great if you want to see a good view of Waikiki beach. The rug in the room that I stayed in was not very clean and it smelled, the couch and pillows were very dirty as well. Management was very professional. Overall I enjoyed my stay but because the the room I stayed in was rugged I’d give it a 3 and a half out of 5 stars
A guest from IA, IA
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a very good time in the Ilikai #923. The room was very nice and had many amenities. The closet full of beach items was especially nice. Although we weren't on the ocean side, the view of the other buildings and street were nice. I would reserve this room again.
Susan T.
April 2023
Perfect accommodation and location for this 71 year old couple!
Anastacia R.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
If you're traveling & wanting to be central to the beach, shopping, and food - this is a great studio. Our family of 4 loved our stay. The closet had an awesome stash of beach supplies. The bed was comfy, our kids liked the pullout sofa. I enjoyed morning coffee on the deck & watched the morning commuters go by. An added bonus was being able to rent a car using the HUI app (two options were located WITHIN the building). Unfortunately, the laundry room was being updated so we couldn't make use of that perk. The hotel was quiet, the ice cream shop downstairs was yummy, & being right next door to the Hilton gave us access to the Hilton lagoon & super easy access to walk to the Ala Moana beach. I'd stay here again in a heartbeat. Uber pick ups were simple. Our flight landed after 8pm, but the property manager had no issues with getting us our keycode to enter the building / room. I would definitely recommend this to someone traveling to the area - especially because not having to pack or buy beach toys, chairs, snorkle supplies was AWESOME.
Susan L.
March 2023
I was in Honolulu on a work assignment for a week. This rental met all my needs. And the bed was comfortable!
Karen D.
December 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location. Room was very nice with a couple of disappointments that are easily fixed: the faucet assembly is loose and needs tightening. The electrical outlet in the kitchen wall to the right as you enter is loose and must be repaired to make it safely usable. The wall to the right of the shower door has paint bubbling loose and needs repair and repaint. The closet doors came off the track several times due to interference with the carpet. The carpet at the entrance to the living area is worn and dirty.
Lori M.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Description accurate.Easy check-in.Being on the ninth floor overlooking the city was beautiful from the spacious lanai. The bed was so comfortable and the air conditioner was perfect. With the free parking space and a five minute walk to the beach made our vacation complete. We are already making plans to come back. Mahalo 🌺
holly b.
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cute studio condo. Quiet and clean. Great location. Enjoyed the on-site market and ice cream shop. A short walk from additional shops and restaurants at Hilton Hawaiian Village.
Kevin R.
August 2022
We were looking for an affordable, clean place close to Waikiki beach and stumbled across this condo in a great building/community. It was a fairly short walk (maybe 1/4 to 1/2 mile) to Waikiki beach and had plenty of restaurants and shops nearby.
July 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was in a great central location. Easy drive to other parts of the island and within walking distance to beaches, shopping, and restaurants. Laundry facility down the hall was a plus. Parking in the basement was also a plus. King bed was comfy. Kitchen was stocked. AC worked well. Some updates, but could use new carpet, curtains, and couch mattress. City view from balcony, but can be noisy. Didn’t bother our sleep though. Check-in was easy with a few hiccups that were quickly resolved.
Dana S.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our rental was good. It all the promised amenities. We did however think the cleaning could be a little more detailed. The mirrors in the living room had handprints and dust on them, the bathroom shower was also dirty in the corners of the shower and the appliances (toaster) could have been cleaned up a bit. I only give this critique to make you aware. We were overall pleased with our stay.
Danielle B.
April 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were very surprised on the size of the condo. Next time I will pay more attention to the square footage in the details when I book the next one. We were all shocked as to how small the room was for 3 Older adults. Photos on the website are very deceiving, makes the room appear 3 times the size it actually is. After a few days, we adjusted. The condo owner did not show up at our unit to greet us we waited 2.5 hours and no show. You say to call the management and owner upon arrival in Hawaii to give him time to meet with us but that didn’t happen. We finally put our pjs on and went to bed. We could not call him because the unit phone did not work. We finally reached him 3 days later and phone got fixed. The carpet is very old something from the sixties, gold shaggy rug and it has had its years and why have carpet in a hot place when it’s heat most of the time. Tile would be highly advised. The location was like living in downtown Toronto, even worse. Tons of LOUD traffic and very very noisy. Had to close our patio doors by 10 at night. Constant ambulances, fire trucks and cops passing in front of the condo. Couldn’t even enjoy a cup of coffee in peace in the mornings. Sorry but the location was not for us. Oh pillows were very flat, time for a change. Other than that, we did enjoy Waikiki lots of beautiful flowers and trees. Weather was awesome.
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