Jo
July 2024
The host did not supply a clean and stocked room. The host did not respond to my messages. The host did not stand to have the dirty room cleaned or stocked for use.
I want this refunded. I never stayed in the room, as it was never made habitable
Audrey B. P.
July 2024
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was just as we expected with spectacular views of Honolulu and the ocean. The day after we arrived we realized that the air conditioning was not working. We reported this to Lei HI Realty twice and also to VRBO but nothing was done to repair it. This was very disappointing.
David H.
June 2024
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Poor communication between landlord, no room service for towels or other supplies. Hotel or Airbnb was same price and would have been better..
Natalie R.
June 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The retal experience was normal as if I was just a regular hotel guest. The room was fine, partial ocean view. The room is near the elevator.
koji s.
June 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I thought the most important thing about staying in the Vacation Rental was to feel at home as our own. Usually when we stay in a Hotel, we get a room keeper. But the Vacation Rentals don’t have that service. So I use it as my own room. It was very relaxing. Of course we were satisfied the location, the view and the price, everything. Daily breakfast on the lanai of my room was very nice! Mahalo nui.
Orlando
May 2024
The staff was always friendly and helpful
Nicholas H.
February 2024
I needed a place to stay for a week-long business trip and this was an ideal location. Easy access in and out of downtown, plenty of amenities within the hotel and within a short walk. Great view of the city, mountains, and the water from the balcony.
Joe T.
February 2024
Great place for a short stay. Spectacular view. Small room but terrific value. TV not working well was our only issue but when in Hawaii, who needs a TV.
Meryl S.
January 2024
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The hotel itself is very nice, but I would recommend booking through the hotel if possible. We could not get ahold of the property manager. Called and emailed with no response until the very last day. We needed more towels and the day we left they finally got back to us but said we were unable to get more. It's worth it to pay a little more for housekeeping and extra towels!
Kelli
December 2023
Loved the view
Quentin
November 2023
It was a nice hotel to stay in and the people was really nice
yoshiko n.
November 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
毎回利用させて頂いてます。不自由なく、とても快適に利用できます。これからも利用させていただきます。
Angela K.
October 2023
Nice hotel
William B.
October 2023
Everything was as advertised. Nice room.
Sonya H.
September 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a very nicely located place away from the major hustle and bustle of Waikiki. Very nice hotel with a Starbucks in the lobby. Right around the corner from the largest open air mall in the world! It's a short walk from the beach as well. It would have been nice to have a hair dryer in the unit, and housekeeping (we stayed 4 nights and didn't see anyone). I read from another review that if you put your trash outside the door, they pick it up, so we did do that. Other than that, no complaints.
Sonya
September 2023
Very nice location away from the hustle and bustle of Waikiki Beach. Very comfy beds, nice view. No hair dryer, so bring one if you need it. There's a mini fridge, plates, wine glasses, tumblers, cutlery and extra trash bags when your trash can inevitably gets full (put your trash outside the door). There were even cheapie house slippers for those who are so inclined to wear them. I would consider staying here again if I were in the area.
Misha C.
September 2023
This property was fabulous. It was clean, comfy, and the kitchenette had everything we needed to cook and make simple meals for ourselves (even plates, silverware etc). We were not sure what the view would be like but we could easily see the ocean and watch gorgeous sunsets too. The pool at the hotel is just gorgeous, and it was fantastic to be able to use it. The location is perfect - very short walk to a lovely beach, and you could easily walk to Waikiki should you want to do so. There's a trolley stop nearby too, so you really have everything you need to make for a stress free trip. The hotel staff treated us very nicely too even though we were staying in a privately owned space. We loved this space and highly recommend it!
Carisse D.
August 2023
we had a great stay. the convenience of the location was perfect for us. great communication from host. thank you!
Jasalyn T.
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Right next to Ala Moana Mall and just a 5 min walk to the beach, superb location. You're out of the busy traffic of downtown Waikiki and close to the highway to explore the island. Quiet unit and ocean views from the balcony.
Jasalyn
July 2023
The beds are comfortable but could use thicker blankets. Overall a great stay and excellent location, out of the heavy traffic of downtown Waikiki and close to the highway on-ramps for exploring. Mall is right across the street and Wal-mart 2 blocks down.
Marcy g.
June 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The staff were very helpful, room was clean, bed was comfortable and we had a gorgeous view. It is also conveniently located by so many places to shop, eat and walk to the beach.
Wanda D.
May 2023
Very good location with view. Clean and quiet. The only problem was bathtub took a long time to drain.
Cynthia P.
March 2023
Great location, clean, and just enough items to have a good extended stay in Honolulu for work. A little hiccup at check-in but Lei Hawaii step up to rectify the issue. Overall would book again.
Biftu N.
December 2022
The room is located in a beautiful hotel with lots of amenities. It was also very conveniently located to the mall and the Ala Moana beach.
Tricia G.
December 2022
Perfect location for visiting family and beaches and shopping
Nathan N.
December 2022
Great hotel, great location
Andrew P.
November 2022
We had a great stay at the property. It is well located, clean and good communication. Will definitely return for another stay!
John B.
September 2022
Great location in city. Everything within walking distance. Easy rental. Didn’t understand how to get more in hotel (towels, soap, linen, etc) if needed but that was it.
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