Donald D.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 2nd stay at Napili Bay and the 1st time in a beach-view unit. The beach is beautiful, not too crowded, and only a few steps away. We loved our recent stay so much that we have booked a 3-week visit for next year. There is a small mall with a grocery store a 5-minute drive away.
Paul H.
March 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location is awesome. We’ve stayed at Napoli Bay Resort a couple of times before and love what the resort has to offer, such as laundry room, grilling area, and beach. As for the condo itself, we have no problem with retro decor. We do, however, have issues with staying in a place that is falling apart. This condo is in desperate need of repairs. Both the kitchen and bathroom cabinets are delaminating. The door to the lanai is being held together with duct tape. The jamb in the front door is rotted at the bottom. We had friends staying at Napoli Point, we were a little embarrassed to have them come visit. We would recommend friends to stay at Napili Bay Resort, but just not unit 204.
Rich and Joan S.
December 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Couldn't ask for a better location on the Maui West Side. This unit has everything you would need but nothing matches and that is OK. Our time is spent on the beach or the Lanai. We will be back!Small restaurants, take-outs, and several grocery stores are available so you will never go hungry.
Ashley V.
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The listing description was accurate & we loved the location. The unit had everything for our family of 4 to be comfortable. Sullivan was very helpful, professional, and had great customer service. The app they use was easy and provided good info. We loved staying here so much, we have already booked again through Sullivan.
Andrea H.
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Yes, this condo is outdated. But if you can look past that, this is a great value for the location. The photo of the beach is exactly what you get, it was amazing and is only steps away. Nice snorkeling from shore, saw several sea turtles. Water calm enough for young kids to play in. The lack of ac did not bother us at all, the front and back of the condo have louvered windows which let in plenty of breeze and there is a large fan. Pull out sleeper sofa and bed were comfortable. We walked to SeaHouse restaurant (make reservations in advance for dinner and be sure to check out their happy hour also), Kapalua Coastal Trail and Merriman's restaurant. Liked that Napili Plaza was a 3 minute drive and frequented the little grocery store there several times (best pineapple, spam musubi and coconut mochi) and ate at Maui Tacos and Joey's for dinner there. Good on site parking. Unit was clean. The sliding bathroom doors did stick something awful, we stopped using them after the first day. On site laundry (you can only do one load at a time, though) was nice, change machine on site for quarters. A couple of grills and picnic tables available, were utilized every evening by larger groups. Lots of families, not a party crowd when we were there, quiet in the evenings. Loved falling asleep to the sound of the waves. Would rent this unit again and highly recommend to others.
Ben H.
December 2022
Fantastic location right on Napili Beach, and only a short walk from Kapalua beach, both of which have great snorkeling. We loved sitting on the lanai and watching the ocean. Plenty of parking, and only a short drive from the grocery store and Maui Tacos. We love the area and we’ll be back.
A guest from Gabriola Island, British Columbia
December 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Lovely studio, clean, comfortable and a great view.Kari in your office was absolutely awesome to deal with.
Andrea C.
November 2022
Although the place was generally clean, it is in need of some repair and could use an update in some respects.
Toby F.
July 2022
I would definitely stay here again. We thoroughly enjoyed everything about our stay. I would definitely recommend this property if you want to relax and enjoy the beautiful views of Maui.
Elena S.
June 2022
Location. Location. Location. We really enjoyed sleeping in our unit. We wish it could be a little cleaner, but truly we were too busy snorkelling, swimming and exploring.
Andy P.
June 2022
Unit is dated and has some issues but it's location can't be beat. I will stay here again in a heartbeat.
Michelle M.
February 2022
Hello, I booked a stay at your place last year but got strep throat right before my trip - and since it was all the same symptoms as for covid I couldn’t travel. I let your office know right away - and had a letter from my Doctor. I was disappointed in how your staff handled it, they could have been kinder.
I was able to gift my stay to someone else - and they enjoyed the place. I frequent Hawaii and have never had an experience like this before - although your place looks nice, It doesn’t make me want to try and book anything in the future with you.
It’s not your fault I got sick - but the way it was handled and the way I was spoken to was a super disappointment. You keep emailing me to review - even a year later - and I am not a fan of giving businesses a low rating - hope this is helpful.
Roslyn Z.
October 2021
Great location but needs repairs and updating.
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