tim h.
September 2024
We can't say enough about the location and the beautiful view off of the balcony. We watched the fireworks from our balcony, it was a perfect setting. Check in was easy.
We don't like to leave negative reviews but the unit itself was lacking. The carpet is old and that's OK, IF there were not a lot of stains everywhere. It gives the appearance right when you walk in the unit is dirty. It was great to have A/C, but it's super loud. The bathroom shower stall was full of mildew/mold. The tile area was nicely caulked in some areas, however several areas were not, especially around the shower pan where it meets the tile. (This could be due to not having a bathroom exhaust fan operating) There is a tile missing in the bathroom under the towel rack. Under the kitchen sink was not wiped out at all. There was a big rusty area that just needed a wipe down. We did not cook a thing while there, (we were on vacation :), however the oven door was very greasy.
The pillows are NOT comfortable at all, as well, there is a mattress pad that is foam and you can feel each and every one of the cone like things that are supposed to make the mattress more comfortable....NOT!! There were bird droppings all over the table on the balcony as well the rusted out chairs were not usable.
The location however again, is a 5. We are coming back in March. If this unit was cleaner, we would not hesitate to rent again.
Aloha
CHARLIE
September 2024
The property is absolutely beautiful, well kept and comfortable. The view from the balcony is absolutely gorgeous!! There are only a couple small areas that need updating which are the carpet, its old stained and tired. In the bathroom near the shower there is a missing piece of trim and lastly the AC unit outside is hot and noisy and looks like its falling apaprt. None of these impact the stay and are just cosmetic. Our first time in Hawaii and it was perfect!!
JoeAnn L.
September 2024
The location of this VRBO was located near everything. Our balcony was overlooking the beach. There were several restaurants to choose from and if you are military active/retired there is the Kale Koe hotel that serves amazing food about a 8-10 minute walk. The weather was amazing.The Mall was literally a 15 minute walk with a great food court selections and great stores to shop at. The only negative part of the trip was that we were accross the street from a hotel (Hilton) on strike. The Union workers were up early at 6am early morning loud striking for 3 days but aside from that we had an absolute amazing time. We are already planning our next trip with this realty company.
Wendy and Chris H.
June 2024
We celebrated our 50th wedding anniversary in Ilikai and had a wonderful stay. The only downside was on the day we left when the elevator, with just us in it, got stuck on the 7th floor for about 3/4 of an hour. We pressed the emergency button and were told we would have to wait Opus to come and if that was more than 15 minutes they would call the fire brigade. However, apparently the fire brigade were in the hotel's vicinity all the time and told us they had only been called a few minutes before they arrived. We were worried we would miss our flight home as our shuttle didn't wait for us although we had paid ahead! We got there in the end thankfully.
Ana Maria M.
April 2024
We were very family with the location and neighborhood , everything is near, quality of stay wonderful !
Annette D.
March 2024
This condo was amazing. The view was incredible perfect location. I hope to be back
Lillian K.
January 2024
We enjoyed the location and the suite was convenient, comfortable and clean. Easy check in process was appreciated. View was great- exactly as shown in photos and described.
neil t.
November 2023
excellent location,loved every minute,room was clean and tidy....
Mark G.
September 2023
Great hotel, great place to stay
Alison H.
November 2022
Pros:
-location was perfect; right on Waikiki Beach
- Best views of Hilton Fireworks
-Lanai was awesome!
-Bed was comfortable
-
Cons:
-Slow elevators
-lots of stains everywhere on carpet, drapes, etc.
-the office chair looked like it was mauled by a bear (host came and switched it out. )
Michael R.
October 2022
Room was fine but second day of my stay a man on a much higher floor above me jumped to his death from his lani and made a horrible mess below that police left for many hours. It left a nightmarish vision in my mind that effected my stay at Ilikai.
I will never stay at Ilikai again. I'm sure that's understandable.
Julie j.
October 2022
The Ilikai Hotel and luxury suites has so many things to do, lovely setting, kind staff members, super location
Gerald M.
July 2022
Really amazing view and everything was right there
Jennifer R.
July 2022
Great location in Honolulu area. The condo was just as listed. We enjoyed the excellent access to the beach during our stay. The view from the lanai was also well enjoyed each day!
Naomi
April 2022
Close to Ala Moana, at the beginning of Waikiki so easy access to hotel without big crowds of pedestrians. Room was clean & stocked, extra towels, pillows & blanket for the fold out bed. Also had beach chairs to use, stored on the balcony. Working AC and tv with cable or netflix option. View of the pool and lagoon. No Friday night fireworks yet from the hilton but its a perfect spot to watch it from your balcony. We loved it and will stay again ❤️
Henry M.
April 2022
Information on how to check in was sent to my junk mail. So I never received it. I went to hotel desk and they connected me to Kevin who was very good and gave us code to door
caroline r.
March 2022
The process was easy the place was clean and very comfortable. I felt safe with my daughter staying there . Also the bed was super comfortable. Parking was easy behind the building . The location is great as well.
Annie N.
September 2021
Pro: The condo was decent. Condo located adjacent to Hilton. Beach & store were in walking distance. Beach chairs & umbrella provided ( didn’t have a chance to use them due to the waters was too rough the time we stayed). Nice view of the lagoon & ocean - sunrise behind the skyline but no sunset view (big bummer). Easy check in, Hotel was clean but too crowded, have to wait inline for elevator.
Cons: the condo bid of wears & tears, so to make sure everything (cracks, stains etc…) was reported, We video tape everything as it was suggested. Condo didn’t provide enough dishes (only 3 diner plates), none whatsoever essentials for cooking- such as salt, pepper & sugars .The balcony area, the chairs were rusted, it can stain clothes if not be careful. The upper level kept watering theirs plants so it dripped down to the balcony area, got wet & ruined our diner. We have to move the table & centered in front of the slide door, which make it harder to move around.
Overall it decent place to stay just for two people but no more than that. We didn’t stay at the condo that much, just for breakfast & few diner. Yet, would suggest to have the condo to be renovated. The furniture in the condo showed major wear & tears.
Kirolos B.
January 2021
The property seems to be well maintained when viewing it on Vrbo - however, it was quite the opposite when we had arrived. A poor check in process, absolutely no amenities (1 roll of toilet paper for a 10 day stay!!, no shower supplies, basic seasonings of cooking supplies), and run down furniture made staying at the place truly disappointing. I would stay far away from this place, even if the price seems enticing.
When we arrived, furniture was ripped and broken, and due to an extremely lackadaisical and lazy check in process - we were charged for everything I assume that they wanted to replace. Things we did not even use or could have possibly noticed during a thorough check in were charged to my credit card. The management refused to budge and was happy to have me pay for their replacements. The one and only good thing about this place was the location, if you are willing to deal with the headache of dealing with all this trouble after you're already home from your fun vacation - then be my guest and stay here.
If you want a seamless experience where you dont have to worry about what fast move a property manager is going to pull on you, or worrying about trying to find toilet paper on your vacation, or even somewhere where the furniture basically functions - then this is NOT the place to stay. I've gone back and forth with management to try solve all of these issues before I left this review, but they have truly left a sour taste in my mouth. Never staying at this place again.
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