Mahendra B.
August 2024
Our bedroom had lots of tiny bugs which flew at times. Text the property management and they did nothing about it. Had to close my luggage every time I took out something to make they did not get in. Did not get much sleep each night due to bugs.
Josh A.
August 2024
We enjoyed this space and it made it easy to walk to everything in town. Communication was great with the managers.
Mary L.
June 2024
Absolutely loved the convenience of the location for attending a wedding at Hulihe'e Palace. Was also wonderful for the walkability to all the restaurants and sites on Alii Dr.
The unit was comfortably furnished with an island vibe. Lots of extras - beach equipment, cooler, beach towels, etc. We'll equipped kitchen. The unit was very quiet. It would be more comfortable with better air conditioning.
Called management company about one of the ceiling fans not working, they said they would send someone to check it out, but this never happened.
We would definitely consider staying here again
Richard H.
April 2024
This property is in a run down area in downtown Kailua Kona with lots of homeless people and boarded up buildings. Not enough space here to describe all the disgusting things we saw from the lanai. The unit itself would be ok if it had air conditioning. The air conditioning in the bedrooms is loud and right next to the bed which made it hard to sleep. Plus not having air conditioning in the rest of the unit was miserable at times. Parking was a bit of an issue as the basement parking garage is more than 50% blocked off by what appears to be temporary support for the building. Plus, during the day, the elevator doesn't take you down to the parking garage so you just have to walk down the car ramp to get your car. I loved the Big Island but I would never stay in this area again.
Kim K.
April 2024
This is the third time we stayed at Kona Plaza (first time in this unit) as the location is great and the condos are always clean. Despite specifically booking this unit, which was advertised as having air conditioning, we arrived to find that the air conditioner was inoperable and there were only portable units in each bedroom. These units failed to effectively cool down anything past the bedrooms, which made it quite uncomfortable for us to enjoy the other areas of the condo during our stay. For what we paid this was unacceptable.
Marlena F.
March 2024
Very nice unit. Great location. Can walk to everything in town. Would stay here again
Todd R.
February 2024
The condo was stocked like a home away from home. The beds were very comfortable and there was plenty of closet space in both rooms. The lanai is very large overlooking the pool and the back alley. At first we were disappointed with the view from the lanai but ended up enjoying it. The lanai is screened making this a very large extension to the main part of the condo. This condo is perfectly situated to the heart of Kona and all the attractions. The deck doors to the lanai did not lock but we felt safe as we were on the 3rd floor. Negative comments. This condo does not come with an in suite safe. The parking is a problem especially with the construction work being done both outside and in the parking garage (which is where we were told to park). Parking is included with the condo yet we had to pay for overnight parking ($65). I tried several times to address this situation and to be reimbursed but my calls were never returned regarding the parking. This was very disappointing as we were nervous to drive anywhere as we didn’t want to lose our parking spot and having to pay for parking. If parking is included with the rate then assigned parking should be given - this is an issue that should be considered before staying at this location. Paid parking is VERY expensive and the management team refused to address or to refund. Rental vehicles are very expensive to stay parked due to parking spots. The elevator near our condo quit working causing some hardship.
Brian S.
January 2024
The interior of the property was clean and communication with management was easy. The unit itself was very dark in terms of lighting and the decor feels outdated. The two portable AC units in the bedrooms are very loud and would not work until we cleaned their filters at 3 in the morning. Because of this we did not get the best sleep during our stay here. The location is great and it is easy to walk to local restaurants and stores.
Elisabeth F.
January 2024
Great location in downtown Kona, close to everything. Easy parking. Everything you’d need in the condo and then some! Only downsides were the ac was broken so there were portable AC units that would make your room freezing and the rest of the condo warm. The rooms were a little cramped and hard to walk around the bed but the living space was roomy! The lanai was beautiful! Does over look an alley. There was a car parked outside the complex with people living in it… but they didn’t bother us. Also with the window AC units I wish the windows felt more secure. Pool was beautiful, everyone was welcoming and quiet! Would stay here again in a heart beat!
Rod G.
December 2023
Just OK
Teri D.
October 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was perfect for our needs. We appreciated how clean the condo was, beds were comfortable, pillows not so much. The AC was still out they did get portable AC units for the bedrooms which was great. For what we paid I would have liked to have seen some sort of AC in the main part of the condo the fans helped but it got pretty warm. Overall our stay was great and we would stay again for sure.
Robert M.
September 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time in Kona. We were there with another couple, and the condo met all our needs. Right in the middle of town, easy to walk to stores and restaurants. We especially liked the large lanai, and spend more time on the lanai then indoors.
bgaskins05 g.
September 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was perfect! The check-in was seamless and received many email updates with all the info before arrival. The condo was as pictured. The air conditioning was out but they updated us before arrival and provided units in the bedroom. The condo was comfortable with the doors open so no problems. We really enjoyed the outside Lanai with great views. The kitchen was adequate with two different coffee makers and all the utensils. Bedrooms were a little tight but we didn't spend a lot of time there. The locations was in walking distance to lots of shops and restaurants. No car was needed if you did not want to explore the whole island. Everything was provided for starting off the house, extra trash bags, toilet paper and Laundry detergent. We would Definity choose this condo again. We even got a super late checkout since our flights didn't leave until 9 p.m. with an additional fee. We had 4 people and it had plenty of room with to spread-out.
Corina D.
August 2023
This property is managed by Caldwell Banker. We loved it and secure underground parking.
There is a screen door and the door to enter Keys in Lockbox. Upon arrival you complete a form on the table and deliver to maintanance.
The 2 bedrooms had comfortable beds and pillows with so much closet space! It was nice to be able to store our luggage out from underfoot. Two 3 piece bathrooms was a dream for us all. A washer and dryer is not a perk to underappreciate. Beach towel and chairs, to use too. Kitchen was large layout and had everything we needed. Fridge has a great ice maker in it.
The Lanai. The Lanai is a MARVELOUS large extension to the space. We spent mornings and evenings there taking in sounds of the tropical birds. It is big and it is beautiful, it is paradise to itself. A rocker, loveseat, table + 4 chairs, ceiling fans for circulation. Comfortable, oh SO comfortable.
We have to say we were disappointed that the pool was closed the entire time and the BBQ's were closed off in that same space. Overall this is a wonderful place to be when you have the opportunity to visit Kona!!!
The AC was down upon check in and we reached out to Caldwell Banker. A person was sent in the next day. With the AC deemed unrepairable Caldwell arranged 2 portable units to be installed the very next day. They were so very responsive and we could not be more thankful. With the units and the fans the condo has, we did very well during our stay.
A guest from Honolulu, HI
August 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I would recommend this location to a friend! While you can easily walk to Ali‘i drive, you are spared from any traffic on Ali‘i drive, and you have free secure parking during your stay. The AC unit was not working when we were there, but we were provided with two in-room units that kept the temperature nicely. The kitchen was well stocked with pans and tubberware for our needs. Showers had nice water pressure and heated quickly.The property manager on site is very helpful navigating the elevator / key system and obtaining a parking pass for our rental car.
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