L. S.
June 2024
Location and cleanliness were excellent. I came home with bed bug bites on last day of our stay. The pool and hot tub were closed due to renovations.
Berta P.
June 2024
We were 3 adults and 2 teenagers, everything was smooth . You don’t need to rent a car because everything is close by.
Kathy F.
May 2024
We loved this place! Our unit was very nice, we had plenty of room & it was extremely clean. The balcony space was amazing, view of the ocean was great. Literally steps away from the beach.
Highly recommend this place!
Carissa A.
May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Can’t beat the location! Had everything we needed for our stay. Just wished we could have stayed longer! Would recommend!
A guest from Auckland, NA
April 2024
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit was everything we required for a family of 5.H0wever the pool and BBQ area were closed the whole time we were there which was hugely disappointing with 3 teenagers. We should have been notified beforehand as this was a big reason why we chose the hotel and then given the option to change hotels or get a discount
James A.
April 2024
Location was perfect and view was outstanding. This unit is on the 19th floor so anyone with anxiety about heights should be aware. The unit was spacious and worked well for us. The furniture is a bit worn (not a deal breaker for us), and the unit is for sale (which is made clear up front) so that is probably why everything is a bit dated. Overall, it worked fine for us.
Crystal R.
February 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our vacation stay was excellent the ocean views were amazing and the staff always polite, pleasant and helpful. Condo was clean but dated with some of the fixtures in poor condition. Overall a great vacation
Crystal Lee
February 2024
Excellent ocean views, helpful staff. Condo was dated
Henri C.
February 2024
Great view
A guest from Yokohama-shi, Kanagawa
February 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
とても快適に過ごす事が出来ました。とても広々としていて、何でも揃っており不自由ありませんでした。是非また宿泊したいです。
Partha S.
February 2024
Nice apartment with spectacular view of the ocean. Comfortable bedrooms with clean bathrooms. Well stocked Kitchen.
John R.
January 2024
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time. The rental was clean and very comfortable. We ate in on a couple of nights and had everything we needed to cook.
Beverly L.
January 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The space! the gorgeous postcard view from the balcony and of course meals on the balcony overlooking the beach was quintessential! You couldn’t beat the location especially with teenagers able to hit the beach and shops just down the elevators.
A guest from Higashi-Osaka, Osaka
December 2023
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location for beach and parking! And room is enough space for 4 people. There is a lot of amenities such as body lotion ,washing powder, hunger, beach chair. Despite checking in advance, there was only one hair dryer. I contacted the staff and went to pick it up in another room, but twice they couldn't get it.
Teresa C.
October 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an amazing experience with our vacation rental in Waikiki. The condo is right next to the McDonald’s and conveniently near all the shops and stores. Really cannot beat the location especially when there’s a calm and pristine beach right across the street. Honestly easier than staying at some resorts which will require you to walk all the way through resort property before arriving to beach (even for some ocean front properties). The free valet parking made it so convenient when we did have to drive (rarely). The condo layout is great for families and the AC was quite strong. We had to leave it off some nights. Valet staff is courteous and speedy, and our host/cohosting staff is friendly and very helpful as well. Lastly, the patio with ocean views made our trip very memorable. One of our favorite parts of the trip included cooking meals and eating together as a family on this beautiful patio. Thank you Captain Cook for making our trip a wonderful experience! Highly recommend!
Teresa W.
October 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Family of 5 adults stayed very comfortably in this ocean side, ocean view beach tower. This condo had everything we needed, and was in walking distance to many restaurants, and amenities. It also included on site valet parking which was very much appreciated. The property was clean in good general condition, and was safe and clean. Reservation, check-in and check-out were a breeze and personalized assistance was available at any time should you need it.
Lisa K.
September 2023
The place is clean. The view is spectacular. The check in process was smooth. Property manager helpful. We had a nice trip.
Kamizuru F.
September 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
ロケーション・設備、申し分ありません。 担当のバイロンさんはチェックイン時、私の質問に丁寧にお応えいただきました。次回も是非御社「キャプテンクック」さんを利用したいと思います。
Victoria W.
June 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our room was great! We loved the proximity to everything and our view was awesome. I would stay here again in a heart beat. Loved it!
Michelle M.
June 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay very much. The place is in need of a bit of an upgrade in the cupboards and bathrooms. But it was a central location and as a frequent traveler to Hawaii I would stay at the property again.
John R.
May 2023
This is a great property... a bit dated but clean, well maintained and close to everything. We enjoyed the deck most of all... such great views!
Perry A.
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful stay at Waikiki Beach Tower 1904. The beachfront location was outstanding and the Tower staff was top notch. The valet service made coming and going a breeze. The unit was clean and up to date.
Scott K.
May 2023
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was ideal for the family with easy driving access in and out of Waikiki. The circle building in the front blocks the view a lot more than the pictures indicate. We appreciated the extra portable beds besides the sofa bed. However, there is no beach toys/ boogie boards other than two old beach chairs (most other beach front condos have some beach toys). The interior of the unit needs a bit of updating but for a vacation it was ok. The pool deck was clean and spacious although the pool itself was small. It was never crowded and the pool was heated. The staff were very friendly and helpful.
Vasken B.
April 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great view and location.
Jen M.
April 2023
Our checkin went smoothly and Byron was very helpful throughout our stay.
We arrived early in the morning, and after leaving our luggage in their storage facility we went for a walk to check out the main Street. Byron kindly arranged an early checkin for us which was very helpful, and much appreciated.
The apartment is in a good location and had a good view of the beach. There is a great supermarket called Waikiki Market which is a 7-8 minute walk away. I think this is essential for anyone staying in an apartment who doesn’t eat out all the time.
We had a small issue in the evening when we discovered that the bedroom light didn’t work, but Byron was there in no time and replaced the bulbs for us.
If I have any negatives, they would be that the cabinetry is a bit outdated. New doors on the main bathroom cabinet and a plain white shower curtain would really make a difference. Also, the furniture in the second bedroom was old and dark, making the room look smaller, and all the drawers would stick and didn’t open properly. Although none of these things impacted our stay, I feel that they would go a long way in making the apartment more appealing.
Rachel b.
March 2023
Great experience, great communication
Melanie O.
March 2023
Loved our stay, Byron was prompt to answer any question, and the condo was spacious for our family of 6!
Jo A.
February 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We all loved this place. The view and location were amazing! This was the reason we chose this place, and it certainly didn't disappoint. It's a little dated and the window seals need replacing. We had high wind warnings when we stayed and the noise from the wind in the apartment was very loud. But it didn't matter, and I am sure you wouldn't notice this under normal weather conditions. Super glad we chose this place; we got lots of use out of the pool and spa too! Would recommend Me BBQ for a cheap breakfast just around the corner.
RYO I.
February 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I've stayed here for a week with my parents.Great View, Clean Room and Convinient Place...I have no idea of any Bad experience.This Condo is worth the Price!Thank you very much for Capain Cook Manager, Condo staffs!!
Carol A.
December 2022
Honestly the only thing was the washer didn’t work and they didn’t get a repair person out to fix it during our stay. It was a bit of an inconvenience! Place was a bit run down and needs some repairs done. We still had an amazing week!
Debra D.
December 2022
This property was everything we thought it would be and even more. From the calming views (sunrise, surfers and sunsets) to being able to walk to walk every where; zoo, playground (we were traveling with a 3 yr old), restaurants, shopping, ect - couldn’t say enough about our stay. The property manager was quick with communication and friendly. We will definitely be back!
Phyllis v.
November 2022
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The rental was is a great location with a terrific view. The property manager Byron Wickard did a good job with taking care of the maintenance problems of this very neglected unit. The list of problems is unfortunately quite long and a we’re very troublesome. There was black mold on the hall bathroom wallpaper, the television gave a lot of problems because of it’s age, the refrigerator door was loose, the two patio door were almost impossible to slide and stuck at time and had no workable locks, the bathroom faucet was leaking, and the sink stopper was stuck in a locked position making it very difficult to release the water. Overall the furniture is quite shabby and marked and needs changing. The cleaning crew did a good job preparingthe condo and beds. The owners needs to get this unit up to the level of the cost of renting it. I was disappointed with the condition of the unit and embarrassed for my guests. I would not rent in this building again without a physical check of the new rental.
Mike H.
November 2022
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was a spacious apartment with two decent size bedrooms with many bed configurations. It's at the far end of Waikiki, away from the main shopping areas and restaurants and bars. It's quite dated. The main bedroom bed had a piece of sponge under eh bed to try to improve its comfort. It failed miserably. The bed is ancient and should be replaced. The apartment block lacks hotel facilities. The view is reasonably good apart from a shorter hotel in front of the Beach Tower. This hotel disrupts a perfect view.The owner is trying to sell the unit and we were asked to vacate for a day. There was no recompense for the inconvenience.We had friends on holiday with us who stayed at the other end of Waikiki. They paid half the cost of this for a 1-bed room. In hindsight, two interconnecting rooms would have served us better.This unit is just too dated.The communication from Captain Cook was poor. They advised we needed to store luggage off-site before our room was available. This came at a cost. You can actually leave your luggage with the apartment staff for no cost whilst your room is prepared.
June p.
October 2022
Location and view are outstanding but the unit itself is in need of updating. It appears to be the original finishings and furnishings. I have stayed in another unit in this location and there is no comparison- and price was lower. Wind whistling through windows that have no weather stripping, old showers with poor spray, no safety bars in tub, furniture worn,etc.
Louis D.
October 2022
Our family loved this location. The condo was top notch, lovely view, loved the valet parking. Would recommend.
Jose
October 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice staff was great very helpful I would recommend to family to stay here
Garrett N.
August 2022
This condo clean, well kept & a great location.
Joseph G.
August 2022
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was top notch. Excellent view, a few steps from Waikiki Beach... The room was functional. Beds were comfortable, better than most we've used on vacation. But the windows are single pane and let in a LOT of noise (wind, cars, pedestrians). In the master bedroom two of the windows have plastic blinds, which makes the room VERY bright. They NEED black out curtains of some kind. The kitchen worked well, a few appliances have seen better days. A few lighting hiccups here and there. The main door in and out of the room is HEAVY. Like, if you are older you might have trouble operating it. The sliding glass door gets hung up in one spot and is pretty difficult to move. Same thing, I could see people struggling here. A few of the bathroom items like the towel hangers and the edging on the countertops are about to fall off.Overall, pleased with the room and accomodations. Just needs some touching up.
Aaron N.
June 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our family of 4 stayed a week at Waikiki Beach Tower #1904 for our 1st family trip to Hawaii. Everything matched expectations, great location (views...), extra free valet, pool deck, ... expect low rating on Maintenance (2 of 5). The 2nd A/C unit in living room kitchen area was non-functional. Had to crank bedrooms A/C to balance, making bedrooms too cold. Luckily wasn't too hot so able to open patio doors a lot. This A/C unit should have been known and repaired beforehand.
Lina L.
June 2022
Beautiful ocean front views in the perfect location, amazing staff and service. The property however is on the older side and needs updating, especially the bathrooms. The guest bathroom had a smell we tried to get rid of using air fresheners but didn’t work. The AC was pretty loud as well so if you’re a light sleeper keep this in mind. Overall, you can’t beat the ocean views, location and the wonderful staff we got to know during our stay. I would book Waikiki Beach Tower again, but a more updated unit.
Kimberly R.
May 2022
Unit is dated could us a freshen up, paint, lighting, air conditioner conditioner very noisy
Cindy O.
May 2022
For starters the view was AMAZING! Everyone fit in perfectly.The place was really clean, it’s spacious for families, and it is literally right across from the beach. I recommend staying here also because while we had to wait for check in, the staff allowed us to hang out at the lounge.
The only issue I would have was with with the staff at the hotel and not with the owner of the property. We weren’t greeted properly, we didn’t get a welcome just immediately got asked our name and since it wasn’t on their list they were rude and immediately assumed we were at the wrong place and tried putting our stuff back into our shuttle. Once I explained who we booked the property from and gave a name of the property owner they allowed me to step out of the shuttle and speak to them. Other than that we had no issues, it was quiet and very relaxing being able to sit outside and enjoy some coffee with a nice view.
Jelly B.
May 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The moment we arrived, we were greeted by the friendly staff at the valet and front desk. They were very helpful. The instructions to check in from Byron were easy to understand and it went smoothly. The tower was located right across the Waikiki Beach and it was close to the stores and amazing restaurants.The place is incredibly clean and the view is breathtaking. My family and I were amazed with how beautiful the unit was. The kitchen is furnished and it had everything we need to cook our meals. We also found 4 beach chairs for us to use. We could also rent beach towels located by the valet booth area, going towards the beach. Overall experience was amazing and we were very satisfied. We would definitely comeback here and recommend this place to our family and friends.
Tiny S.
April 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The rental had everything we needed and more. It was equipped with a washer/dryer, dishes,beach chairs. The ocean view was everything!! The only problem was the tv in the bedroom with twin beds did not have a cable box hooked to it, so although there was a TV in the room, you couldn't watch it. Also, the microwave would only work using the 30sec button. Valet parking guys were SUPER!!!!!! Always pleasant and they get your vehicle to you so fast! We loved our stay and will definitely book again in the future!
Brenda L.
April 2022
Sofa bed was not clean we didn’t use hide a way beds in closet mattresses should be replaced. Refrigerator either needs to be worked on or replaced. Washing machine seal needs to be replaced has water trapped at the end of the cycle. We could never hook up to wi-fi. These weren’t major issues with the adults but kids had problems with it. The pictures I saw on my phone before booking was the reason why I chose to go there but the condo wasn’t as nice as the pictures.
Flavia S.
April 2022
The entire condo was fantastic, from the location, the views, the staff and everything provided. Easy check in, communicating was fantastic. We kept saying how lucky we were to find such an amazing place to stay with the best views of the beach. Would absolutely stay again and highly recommended.
Barrett B.
March 2022
great ocean view !
Adi K.
March 2022
My family and I had a wonderful time at this property. Easy access to the beach and a spectacular ocean view. We rented a car for the week and it’s very convenient to have a parking spot inside the building parking lot. We recommend this property and will definitely come back again.
Alok K.
March 2022
This property met all my expectations. Would come here again!
Hyeyoung M.
February 2022
The place needs an update - old furniture and windows were hard to open. Cabinet door broke down twice during our stay, and they were slow to fixe it.
David S.
February 2022
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location with spectacular view. Clean and spacious. Enjoyed the many restaurants and shops nearby.
Steve F.
February 2022
Great location…across the street from the beach….view of ocean from 19th floor…property was as described and comfortable…Property Manager was accessible and responsive. Unit needs updated furniture and lighting as rooms were dark. Valet service was fantastic for both parking and luggage service. Overall very pleased with unit and would certainly book unit again.
Stefani H.
December 2021
Had a nice stay here. It was clean. Enjoyed using the boogie boards and beach chairs.
If there was something to improve, I would say more cups/bowls in the kitchen and a coffee carafe that matches the coffee maker. The coffee overflowed the filter once. The air conditioner was not very adjustable. So we kept turning it on and off.
Sunset views were great!
Tiffany H.
November 2021
Enjoyed every bit of our stay! The staff was accommodating and friendly!
Robin A.
November 2021
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our Condo had the best views of Wakiki Beach. We enjoyed eating breakfast everyday on the luani. Condo was very clean & had all the amenities needed for our stay. We're a family of 5 and we all slept comfortably & having 2 full bathrooms was a plus. Staff were very friendly. We will definitely stay their again.
Cinthya C.
October 2021
The location is very convenient. It’s centric and very lovely. The only thing was that I think the carpets had been recently washed and were not aired properly so when we opened the door the smell was very strong and unpleasant. We really had to air out the place constantly. Other than that the place was great. They had a cooler, chairs and other fun stuff to use! Much appreciated !!
October 2021
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Maybe 3 * ? .+ Ok view - great , great locaton (1.5 mins walk to the beach $) but very old furniture
Jon I.
October 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was everything it was made out to be. Everyone was very friendly and very helpful. The condo had everything you would need.
Gail H.
October 2021
Enjoyable.
Rebecca E.
September 2021
We had a great experience and would recommend this property. Great location and lots of room for a family.
Heidi K. K.
August 2021
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
WE really enjoyed the views and the spaciousness of this condo. It was well provisioned in the kitchen, with beach chairs, laundry and dishwasher soaps, etc.
Mahesh L.
August 2021
Wonderful view. Had a great time
rory n.
August 2021
This has been the best place we ever stayed. Close to everything. Quiet place however the wind noise is present.
Kim L.
June 2021
Thank you for the great experience at Waikiki. Awesome view, free parking, and the spacious condo exceed our expectations. We love our stay, will definitely come back.
Ketsuda C.
May 2021
Service is great from the time we dropped the car for valet, and checking in. Location is super convenient and across the street from the beach. The place is large and have a nice balcony! I will return to this place again in the future!
victoria n.
May 2021
Very spacious condo with an incredible location, would definitely stay here on my next visit!
Moritaka H.
August 2015
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was wonderful stay !!!
Sandra D.
August 2015
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved Waikiki Beach Tower! The view from our balcony was incredible--looking down on Waikiki Beach which was just across the street. Valet staff, Eddie & Ed, were friendly & gracious. Location is perfect, steps away from the beach, shopping, casual restaurants.
Amanda D.
July 2015
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were 3 adults and 2 kids. The living space was great/large etc. The second bedroom had 2 single beds and a roller way for the third person. It would only be suitable for a child as very soft. We didn't use the lounge sofa bed as we used the lounge at night.Lots of things you need for the beach and all clean and nice. Pool is basic but you are right over the road from the amazing beach.
JENI K.
July 2015
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, we were happy with the unit. Location was key and this was a great location. Byron was helpful and got us more beach chairs as requested. My biggest complaint was the air conditioning. The bedrooms were impossible to get cool.We all felt it was uncomfortably warm in the bedrooms. There was also mold on the rubber rim of the washing machine as well as an odor when it was opened. I have a similar washing machine and the door needs to stay opened to prevent odor and mold.
Sandra D.
June 2015
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
#1904 was a great sized apartment, in a fantastic location,and we were supplied with lots of extras including beach towels, snorkelling gear, beach chairs etc.
Crystal K.
April 2015
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great! The property manager met us to check us in. He noticed there were 4 in our family and only 2 beach chairs, so he had someone drop off 2 brand new beach chairs that we used everyday. It was clean and comfortable. Washer and Dryer was a bonus.
Richard D.
February 2015
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Greeted punctually by property manager. Security dealt humanly with the pigeon that was nesting on a deck chair. Pool and hot tub were well maintained and good temperatures. Condo was very comfortable - lots of plush towels. **A new setting of dishes and cutlery would be helpful for meal prep and enjoyment.** Master bathroom would benefit from another towel bar or a series of hooks for towels/robes.
Karl F.
January 2015
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Large apartment in a perfect location!Great view, wonderful balcony!We had a super stay!
Leonard O.
December 2014
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Property description was accurate, except for no long distance phone service. It was clean and well maintained and kitchen and bathroom items were plentiful.The manager of Captain Cook did an excellent job and was very responsive to any need.I would recommend Captain Cook to anyone.Restaurants enjoyed were La Mer, Hys, Beachcomber at the Halekulani.Activities included touring the whole island as well as Museums, the Dole Plantation, Doris Duke's home and walks on the main boulevard by the ocean.
Krunal P.
October 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were a little skeptical of renting this place over a hotel in the same area. This was by far a better experience. It was nice to have a kitchen and a washer and dryer. The beach is literally across the street, and the building is run like a 5 star hotel. I would book here again in a heartbeat.
David C.
October 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We got a rental car, then called our contact person who greeted & escorted to us to the room. He explained details about the condo & left us a card with his info in case we had any issues, but we didn't need to use it. He introduced us to the valet staff, who were so nice and later were very helpful with getting us taxi service, directions & recommendations. Walked across the street to the beach (has crosswalk at a light) & the condo has a wonderful pool also. Our stay was awesome!
David N.
August 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A great condo, a great staff. So convenient to everything in Waikiki, and the parking included was a real advantage. We were five adults; the pull out sofa bed is very comfortable.
Nick B.
May 2014
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Well managed and large rental ideal for families or group. Great furnishing and helpful little things - washing soap, beach chairs etc.......Only thing was the lack of a pool which wasn't pointed out well enough and with 2 kids we may well have looked elsewhere. Lucky had friends staying not to far with a pool that sufficed. If pool ready next time would 100% stay there again
Christine H.
May 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Thank you Captain Cook, we had an awesome holiday and the rental was exactly if not better than it was advertised. I would highly recommend your services and I will be definately using you again on my next trip to Hawaii.
Kenneth B.
April 2014
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was fantastic. But the vacation experience was ruined by a rude valet that acted like a traffic-Nazi. I suggest that the valets receive training on how to do their job with courtesy and respect.
March 2014
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
wasn't able to use pool and lanai!! Can't believe it when I am Hawaii!!Clock, A light of the living room, guestroom's toilet and safety box are broken.Room is clean, great location so useful, if they'r all fine it would be perfect. Unfortunately..
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