The condo unit was pretty much what the pictures showed. The unit was nicely laid out and had most of the amenities that you would need for your stay. The building is older and the toilet was not working as well. We called the property manager and they got someone in right away to look at it. The convenient location to the tourist attractions was great! When I was looking for a place to stay I very specifically wanted a pool to be able to use. The complex had the pool closed during our stay and this was a really big letdown. Had I known this at the time of booking, I would not have booked this location. The unit worked for our needs but the lack of amenities promised was a let down.
Jeremiah & Andrea C.
July 2024
We had a great stay! While enjoying early coffee on the lanai the view(3rd floor #305) contained an expansive view of waves, surfers, canoes rowing and a cruise ship anchored quite a ways straight out on one day. Several of our favorite restaurants just a very short walk away. We were a little put off because the pool closed shortly into our stay for lanai restorations on another wing of the property. The staff on site were kind and accommodating.The owners even left us a nice anniversary gift. Would definitely stay again
Cheryl B.
July 2024
Awesome view and great location. Easy walking distance to shops and restaurants. We really enjoyed hanging out on the lanai.
Korey H.
July 2024
The property was exactly as advertised. Great view, bright and cheery, perfect location to enjoy the town and clean. I’d stay there again.
Lori M.
July 2024
Ok best advise, stay in this condo. Plain on cooking a few meals! The views while you cook are amazing. Then when you can eat you meal on the balcony enjoying a great sunrise or a stellar sunset. Walking distance from everything you need. ( Safeway is 7 minute drive in traffic)Ha I don’t wanna spoil much, I’d rather you be surprised in a great way. So just stay here
Shawn F.
July 2024
Clean spacious place. Home away from home. Will stay again
Tammy G.
July 2024
We stayed here for our honeymoon and enjoyed the property very much. It was a close walk to town and the pier and the view was stunning in the morning and at night. We will miss this place very much and remember this honeymoon for a life time. Thank you for making this memorable trip!
Rebecca G.
July 2024
The view and location were very nice and as depicted, however security of the door security was poor, lock was falling off., the noise from construction was much greater than then indicated by ad, several days of jack hammering concrete on the room adjacent isn't acceptable, nether is the lack of running water during construction, basically the pool was off limits do to the construction, a consistent parade of workers walking by my girlfriend at the pool learning meant 20 minutes of pool time during a seven day stay.. Additionally, the credit received I do not feel was enough to compensate for the situation.
John D.
July 2024
There was an issue with the condo that we booked, AC didn't work, so we contacted Casago the day we arrived, and they almost immediately had us in another unit, that was even better, for the few days needed to get our unit up to par. They were quick to respond to questions and any problems we may have had as well. I can't say enough good things about Casago. The unit itself definitely needs a facelift; it's looking worn. It's a small condo, so the furniture was too big and there were too many pieces in the living area, making it feel very cramped with a lot of toe stubbing. Having carpet in the bedroom wasn't optimal, but we got used to it. The view is great, but you are right above the pool so the noise can be a bit much while out on the lanai during the day. The location is incredible, and we were able to watch the 4th fireworks being set off on the water at Kailua after a very short walk. We did have concerns that their Wi-Fi may have been hacked, or something, since our laptops started having problems while using the Wi-Fi, but stopped when we turned the Wi-Fi off. Overall, the unit is fine, but Casago was amazing. We may come back to Hale Kona Kai, but we will most assuredly book our next unit with Casago.
James F.
July 2024
Easy walk to town. Great location
keith p.
July 2024
Beautiful location but dust and rust on the lamps, door knobs, and other metallic surfaces. Tidy and neat but had roaches during our stay. Had can of Raid under sink for use.
Amanda T.
July 2024
Great location, good communication, had plenty of accommodations.
Curtis M.
July 2024
The apartment is in a great location, right by the sea. We will certainly never forget this view.
The apartment was ok. But the bed was terrible with the foam. And we had uninvited guests in the form of small creepy crawlies like cockroaches. Most of them in the kitchen which was very unapetizing.
Otherwise everything was fine.
Rezia S.
July 2024
The most wonderful part about this was the amazing view, watching the ocean right below you was peaceful. The location was in walking distance of a lot of fun things to see and do. Loved my stay and the host was very responsive :)
Justin D.
July 2024
We really enjoyed our stay! Thank you!
Marie R.
July 2024
The previous reviews were spot on. This will be our go to condo when we return to Kona.
Mahalo!!
John N.
July 2024
We throughly enjoyed our stay. There was a slight issue with our reservation and Ryan was very quick to notify us and review our options. The condo, E22, was well stocked with virtually everything we needed for our stay.
Wesley P.
July 2024
We got this condo because the original condo we booked was not available due to construction issues. We were concerned it would not be as good but were pleasantly surprised at how nice it was. The bed was a tiny bit uncomfortable but otherwise the place was great! It looked directly over the ocean and pool, very good view. I liked that they had washing machines on each floor, but finding quarters to run them was very difficult! Overall great place to stay and I’d go here again.
Elizabeth L.
July 2024
This is our favorite place to stay in Kona. Great location. Awesome view.
Dia E.
June 2024
A quiet condo yet still close to the action. So many restaurants and shops within walking distance and amazing sunset views on the balcony.
Tara '.
June 2024
Nice and quiet complex. Great views and excellent location.
Bob and Lisa H.
June 2024
Great location, amazing views, very well equipped and very clean. Add to that a lovely lanai with a resident turtle in the tide pools and you have the perfect place for a restful vacation.
Felicitas A.
June 2024
We booked this property for the incredible views and the location! Everything was just as described!
Upon arrival the host had left us with a sweet note for our anniversary and some sweet welcome gifts. The property was comparable to the pictures shared.
However, the three nights we were there construction crews were outside our balcony and working in the two rooms next to us as early as 8 am. I reached out to the host and was told to reach out to the property manager who was already aware.
Aside from this issue, if the property were to receive some updating we would definitely consider staying here again not just for the location but the views! It literally is situated over the rocks and the crashing of the ocean waves so loud you can hear them even with the doors shut and A/C on! Awesome!
Amber L.
June 2024
Rental (condo) was as advertised & depicted. Well appointed. Comfortable. Well equipped. Had to relocate to different unit several days into stay to allow access for repair/maintenance to lanai. Back pain kept me from moving baggage so PrM team (Tracy & Taina) kindly moved baggage to another unit which was even better than the 1st. Overall good experience.
David K.
June 2024
We came to Kona to visit our daughter who is on the University of the Nations campus. The location of this condo was great for walking everywhere! So many extras were available for us to use such as beach towels, beach umbrella and an adorable little yellow cooler, which we put to use. Thank you! The kitchen has absolutely everything you need as we had several students over for dinner one evening. Beautiful sunsets and glorious views right off the deck. Perfect!
Caroline K.
June 2024
The location was wonderful, walking distance to great restaurants and entertainment. The view was a beautiful view of the waves crashing on rocks and open sea.
The condo furnishings are a bit dated, but the refurbished kitchen appliances and flooring are nice. Only problem we had is that the kitchen sink’s water faucet pressure would fade down to nothing at times and since the laundry room is next door, someone got in after hours and the machines were loud one night (maybe overloaded and thumping like off balance). Never did see anyone in the condo’s office.
But overall, worth it.
Anita F.
June 2024
Spent time just relaxing. No special tours or excurtions. Had a great time. Loved the view!
Karen B.
June 2024
Hi , everything was amazing , people very nice , everything’s very close .. Everything went smooth , I checked in like an hour earlier , was super convenient … Little down side , washers were out of service, so I could not wash my cloths , upstairs neighbors were a little noisy .
But overall I love the place !! Thank you I would come back for sure !!
Silverio M.
June 2024
Location and views were fabulous. The condo had wear and needed upgrades, primarily with the ventilation system which had not been cleaned in a very long time as my allergies were quite stimulated while inside the condo. This is something that has never happened to me in any condo in Hawaii over the years. One look at the vents told the story. A few bugs made appearances but nothing excessive for a tropical climate. Overall a good stay though in the future I think I will go back to the Kona Reef as it has never disappointed.
Jeff K.
June 2024
Just as advertised. Close to town and enjoyed having the ocean sounds lull us to sleep. Laundry facilities convenient but both washers were out of order so had to walk up another floor. Kitchen well equipped even though I was promised that I wouldn’t have to cook on my vacation 😍
Peggy M.
June 2024
what a gorgeous spot. We loved relaxing on the porch with coffee and lots of wonderful wave sounds and ocean views. It was a delightful place to stay. It had everythng we needed for our vacation stay
Susan P.
June 2024
We absolutely loved this place, location is unbeatable as well as the view.
Norma V.
June 2024
This property is absolutely amazing! Our lanai was right over the ocean where we got to watch a sea turtle, numerous fish, and beautiful sunsets. Very close to town and within walking distance to restraunts and shopping.
Kelli P.
June 2024
The sound of waves crashing beneath and the panoramic view is the best. The location of the unit within the small complex and the building’s proximity to town are great. It’s not exactly a full remodel as described, but it works. The shower has quite a low flow.
Mark E.
June 2024
This property is decorated so perfectly for a beach getaway. They have everything you need and more. They left a bowl of Island fruits for us to arrive to. The sound of the ocean being right below you is unbeatable. The location was spot on for being close to so many different forms of entertainment. We were able to walk to so many of our activities and restaurants. If you are looking for a nice place for 2 in a great location then this is the place for you.
Rachael S.
June 2024
What a wonderful experience we had staying at HKK 212. When we booked we were a little sceptical about going to a new destination (especially Hawaii) without staying at a resort, but once we opened up the door and saw the view and heard the waves crashing upon the rocks, we knew we had made the correct choice. We ate dinner most night on the balcony because there is no better view of the water and the sunsets in Kona. Plus the privacy was top notch. Some other added bonuses were: The unit was very clean and there is no lack of hot water and the shower head pressure is awesome. Also the AC worked almost too good. lol. Thanks Tracy for such a wonderful and much needed stay.
Marty F.
June 2024
Located close to everything with plenty to do. And when we were still, we enjoyed every second of just relaxing on the lanai and watching the waves hit the tide pools. Everything we could have needed was provided and we had the MOST comfortable bed ever. The host was very friendly and communicative.
Aaron L.
June 2024
Easy walk to Kona downtown, covered parking, corner unit ON the ocean, with breaking waves below, Large deck. The kitchen is well stocked, King bed. The only downside is the bathroom is small, but we will stay here again.
June 2024
Everything was wonderful. The air conditioning control unit on the wall should should be replaced. You can not read the numbers on the settings due to some of the LED’s being burned out
Bruce B.
June 2024
This was an Amazing location. The condo had an great view i had my balcony, the pool, some black rock from te island and then a beautiful view of the ocean. Everything was close enough to walk to. Check in/out was super easy, very friendly and helpful staff. Thank you to the host and the staff.
Bruce W.
June 2024
We loved this apartment - clean, comfortable and a great view from the patio. The exterior looks a bit frayed, which gave me pause, but once inside, all was perfect. Also liked have a lagoon to hang out in. Good covered parking too.
sandra s.
June 2024
Pros: Location to town was amazing! Accommodations good. Condo as described. Communication was excellent. Cooler and chairs for use was fantastic. Great parking spot.
Cons: Pool was not clean with cockroaches and other bugs floating in it, so could not swim at all. Kitchen (cupboards, plates, utensils) need deep cleaning, had to buy Clorox wipes for sticky surfaces and rewash any dishes we planned to use.
Gretchen G.
June 2024
Great unit. Had been remodeled from the last time we stayed and was even better. Privacy, views, you don't hear other people because the sound of the waves blocks them out. Clean, comfortable and well organized. The assigned parking space was difficult--we had to return our original car to the airport and get something smaller...and still were unable to exit our space one morning. Management was great when I contacted them--they found an assigned space that would not be used and let us move the car to it.
Janet L.
June 2024
Great week, enjoyed the pool and the view.
Dale I.
June 2024
We’ve stayed at a different condo in this complex and recommend it to couples (it’s very small) who want to have an oceanfront lanai, easy walk into heart of Kona restaurants and shops, and kitchen. This is the first time we’ve rented a unit from the Casago rental company and we were thrilled with their responsiveness. Unfortunately through no fault of property management the broiler broke and there was no hot water in the entire complex. To make up for this, we were reimbursed 30% for each day without water. We’ll return!
Lisa R.
June 2024
This gem of a condo on the Kona coast is the perfect place to call home for a vacation stay! It is super conveniently located, very near great restaurants and shops.. although no need to go much further than Huggo’s… exactly as pictured and so much more! These hosts truly go the extra mile to make your stay really comfortable and enjoyable. From the stunning views, fully furnished accommodations, and all the beach, kitchen and vacation amenities you’ll need… this condo was 5 star all the way, from booking through check out! We absolutely loved our stay here and cannot recommend it highly enough!!
Dianna B.
June 2024
Condo had everything needed for a comfortable stay. Nice, 270 deg. view with nice sunsets. Needs an updated entry into the condo.
Elevator and laundry on the floor was a great plus.
Compound a little dated.
Karel B.
June 2024
This is a beautiful little condo that is very charming. It was clean and the check in/out process is easy. The views are breathtaking and relaxing. The property management was quick to respond when we had a couple issues with the building. The place has a smell to it (we had read from prior reviews too) but it helps to open the slider and window to air it out. We would definitely stay here again.
Candice N.
May 2024
Stunning view & everything were five stars!
Suemae W.
May 2024
This place was clean, comfortable and a perfect location. We could walk downtown for meals and then sit on the lanai and watch the sunset and hear the waves. Having the air conditioning was a plus too. This is our first rental on the Big Island we had air. And it was nice when we went out and about we returned to a cool place.
Delrae J.
May 2024