Ala Moana Hotel, Oahu

The Ala Moana Condo Resort in Hawaii is conveniently located near the Ala Moana Shopping Center, Hawaii Convention Center, Ala Moana Beach Park, and Magic Island. The resort offers various amenities, including a pool, gym, sauna, mini shop, and Starbucks. Guests can easily access public transportation with several bus stops and a Biki rental bike stand nearby. Please note that guests are required to pay daily resort fees and a key issuance fee, which grant access to the pool, sauna, and gym, but not room service or other hotel services. Parking is available at an additional cost.

Ala Moana Hotel Average Rates


Ala Moana Hotel's Best Rentals

View All 15 Ala Moana Hotel Rentals (with vacancy and search options)

What Do Guests Think? An AI Analysis of 407 Guest Reviews


Reviewer Portrait

The following executive summary is based on a comprehensive and impartial AI analysis of guest reviews. Keep in mind that all units are individually owned, and review scores among units can vary considerably.

Guest reviews of the Ala Moana Hotel condo resort on Oahu reveal a generally positive experience, with many guests praising the location's convenience to shopping, dining, and beaches. The breathtaking views from the units are frequently highlighted, along with the spaciousness and cleanliness of the rooms. However, there are mixed feelings about the amenities and services, with some guests experiencing issues such as maintenance problems, challenges with parking, and difficulties with check-in processes. A few guests also reported cleanliness issues in specific units and problems with communication or charges from the property management. Despite these concerns, the overall sentiment is that the resort offers a great location and comfortable accommodations, with many guests expressing a desire to return. This summary is based on a comprehensive analysis of 407 guest reviews.

Recent Ala Moana Hotel Reviews


Great location. Friendly staff. Met all our short term needs. Definately would stay here again But they added a $50 charge after we checked out, so while location and onsite folks were very nice, I would not stay there again
Craig B.
September 2024

It was a absolutely amazing stay at this location. We used it forbthe 5 ladies who were using this place as a bridal suite. We loved it.
James P.
September 2024

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, a really great holiday, it was our 30th wedding anniversary and we love spending time at Oahu. We always stay at the Ala Moana Hotel and use Lei Hawaii Realty Inc as our preferred Condominium rental within the hotel. The rooms are quite tired looking and could do with some TLC.
Terry E.
September 2024

We enjoy our staycation and this rental property is in a great location for us to attend a function at the Hawaii Convention Center as well as doing a little shopping next door at Ala Moana Shopping Center. It’s also very spacious and comfortable and the views are great.
Lorraine N.
September 2024

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: アラモアナホテルはバスの発着場所に近いので、バスを利用する僕たちにはとてもいいホテルでした。
YOSHIAKI M.
August 2024

This property was exactly how it's advertised and pictured. We are a family of 5 and one baby and throughly enjoy the property, location and access to the amenities from the hotel. All the balconies are a plus not just for views but fresh air throughout the property. The only minor inconvenience was in the main bedroom when the balcony door is open it pushes the main door open even in the locked position. Other than that it is an excellent property well furnished and equipped. majo
nancy r.
August 2024

Great location, room clean.
Thomas A.
August 2024

Beautiful place with everything you need for a stay. We stayed for a week and had no issues. It's a bit of a walk to get to Waikiki, but that worked well for us since we were looking for a quieter location. We would recommend this to any group looking for a great place with a great view!
Kyle S.
August 2024

Was very excited to visit. Everything was very good, except the bathroom sink leaked... very steadily. Contacted the host immediatelyafter checking in, they asked if they could send someone anytime. I said yes and sent a video. Stayed a week - it was never fixed. Otherwise, everything else was good.
Ann D.
August 2024

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It is close to beach, mall, supermarket, and everything you can get so easily.even it was easy for us to find a bus. so we could go another town so easily ! nice view, clean room and so safe !we enjoyed to stay here for 10 days.Mahalo!
Yoko S.
August 2024

The views in this condo were totally amazing. This condo has a city, beach and mountain views from the multiple lanais.
Michelle N.
August 2024

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: アメニティが残念でした。また、枕も体臭の臭いがして不快でした。部屋がすばらしいので、部屋で過ごす時間を充実させたかったのですが、キッチンの食洗機を使うと更に食器が汚れてしまい、手洗いしました。シーツ交換がなかったので、荷物の管理もし易かったし、洗濯機や掃除機までついていたので生活しやすかったです。また、アラモアナショッピングセンターに直結していて便利でした。プールもあって、周りにはたくさんのリラックスできるスペースが完備され、バスタオルも貸出してくれるので、とても良かったです。
JUNJI H.
August 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The check-in process was easy and convenient. The room was clean and large enough for two people who plan to spend a majority of the day out and about. I would recommend bringing your own soap and shampoo/conditioner because those will run out.
Melissa B.
August 2024

Location was great, nice views, great common space for family. Great to be next to the Ala Moana mall for ease of simple meals. There were a few things that were breaking (toilet paper holder, batteries in remote, lamp shade, dryer lint cleaner, but they tried to address what they could quickly. I only wish it was easier to communicate with host- such as a quick text rather than messaging through VRBO - the response time was pretty good, but was more of a hassle than other places I’ve stayed at. There really is nothing provided besides plates and appliance so you do need to buy quite a lot if you plan on cooking any meals. Luckily, the food court at the mall is terrific. Overall, a beautiful place to stay!
Hannah H.
August 2024

Property was as listed
❤Jim Honey❤ I.
July 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing view of the marina and ocean. Convenient location with plenty of shops nearby.
Jose A.
July 2024

Stayed here with some friends for a 50th birthday celebration. We had a wonderful time! The place is huge and everyone had their own space. Front desk staff and parking attendants were lovely and helpful. The views are amazing! We would love to stay here again!
Alicia B.
July 2024

The host did not supply a clean and stocked room. The host did not respond to my messages. The host did not stand to have the dirty room cleaned or stocked for use. I want this refunded. I never stayed in the room, as it was never made habitable
Jo
July 2024

Generally good and convenient.
Henry Chi Ping L.
July 2024

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Ala Moana Shopping Centerに近くて便利でした。。レンタカーも同ホテル内にあって借用返却等便利でした。予約がいっぱいで日程が限定されましたが満足したル旅行でした。
A guest from Munakata, Fukuoka
July 2024

This is our second time staying in this unit and we would happily stay here again! Great place for a family, convenient location, beautiful views and very clean and well-maintained. The Management company is super responsive as well. Highly recommend!
Mili R.
July 2024

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was just as we expected with spectacular views of Honolulu and the ocean. The day after we arrived we realized that the air conditioning was not working. We reported this to Lei HI Realty twice and also to VRBO but nothing was done to repair it. This was very disappointing.
Audrey B. P.
July 2024

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: NA
Dwayne R.
July 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a spacious and comfortable condo with nice views and a great location. Good for a large family.
Holly B.
July 2024

This place was AMAZING! The location is prime & the unit is just OUTSTANDING! We had plenty of room & amenities! We will be back!
Derrick J.
July 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was spacious and beautiful...perfect for our large family. The location can't be beat (with easy access to the mall, dining, and all that Honolulu and Waikiki have to offer!
Michele B.
July 2024

Great locatuon with amazing views. Closeti the beach. Enjoyed a lot.
Svetlana N.
July 2024

The stay was good. The pool closing at 7pm was not good. I was unable to enjoy the pool due to already being sunburnt and it was outside with no shade. I wanted to go in the evening time to relax but the pool was closed.
Dianna V.
July 2024

It was a perfect location. My parents booked this place and we just loved it. We had a friends birthday weekend on Oahu and just knew I needed to see if this beautiful place is available! It was and just as before it was just perfect!
Neal R.
July 2024

This is a great hote and great location. Only thing I would like is a direct communication with the actual host who owns the property as it’s not as easy as picking up the phone and connecting. The hotel will only help to an extent but but full exclusive as it would be booking directly with the hotel. Overall still a great place to stay with a great view
Monique
June 2024

Above survey shared what I liked. The hotel was attractive, clean and safe. What I didn't like was no ice bucket available, no house cleaning available, no garbage taken. I was not aware of this when I booked the hotel.
Angel
June 2024

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Poor communication between landlord, no room service for towels or other supplies. Hotel or Airbnb was same price and would have been better..
David H.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The retal experience was normal as if I was just a regular hotel guest. The room was fine, partial ocean view. The room is near the elevator.
Natalie R.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a great place for the four of us to stay. Very roomy with a large and comfortable living room, and the lanais were great for sitting and relaxing.Awesome view of Diamond Head, Waikiki and the ocean.Clean and well-maintained, though the kitchen could have used a few more sets of cups, bowls, etc. and a new dish rack.Direct access to Ala Moana Center, close to Don Quixote and other shops; walkable to Woodland for groceries.Would recommend for a family stay.
Shigeru T.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I thought the most important thing about staying in the Vacation Rental was to feel at home as our own. Usually when we stay in a Hotel, we get a room keeper. But the Vacation Rentals don’t have that service. So I use it as my own room. It was very relaxing. Of course we were satisfied the location, the view and the price, everything. Daily breakfast on the lanai of my room was very nice! Mahalo nui.
koji s.
June 2024

Great location and space. Connected to Ala Moana Shopping Center for great shopping and dinning.
Colene M.
June 2024

The property is in a nice hotel. The beaches are fantastic but it's very noisy because of the hubbub of the city. However if you like a lot going on this would be for you
PATRICIA M.
June 2024

This is a great place to stay in Honolulu. Close to shopping and restaurants. I highly recommend.
Kim M.
June 2024

Awesome !
Kaitlyn
June 2024

Very good location without being too crowded
stephane m.
June 2024

I like the Ala Monan Hotel, but I hate waiting in line to check in LOL. I prefer privately-owned condos for easier check in.
David W.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The suite was wonderful and very spacious. We loved having so much room and the views were amazing.
Cristina C.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great stay without a hitch. The location and view from the room was spot on for a Hawaii holiday. The room was clean and tidy. Would recommend and we’ll definitely return for another stay.
Ariel C.
June 2024

Great location! Thank you!
Barsa B.
May 2024

My husband and I stayed here with my parents while we were all celebrating our anniversaries. The property is spacious, clean and beautifully decorated. The views were breathtaking. Check-in was easy. Parking was a bit of a pain as the garage is small and the spaces are tight. It was a huge plus that the mall is within walking distance. The only downside is the kitchen has ZERO spices, condiments, or oils. The ice maker hadn’t even been turned on before hand so we had to buy ice! Also, one of the hair dryers did not work, so my mom and I were shuttling it back and forth. All that being said, We would definitely stay here again.
Diana R.
May 2024

Property needs a little renovating.
Leroy C.
May 2024

The staff was always friendly and helpful
Orlando
May 2024

comfortable, will definitely go back! The shower head at the extra bathroom needs some attention!
Ying Ying G.
May 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Check in was very easy, and the room was clean with a view,That was unbelievable. You have everything you need. Coffee maker, microwave, refrigerator. They also provide paper towels, trash bags, and a few dishes and glasses. The beds were very comfortable. The location is a short drive from the airport and is convenient to Downtown Waikiki, and the international market. You can walk all over the place and just next-door to the Alamoana mall. Couldn’t ask for anything more.
jackie b.
May 2024

Perfect location for shopping, dining and water activities.
Richard
May 2024


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