Ala Moana Hotel, Oahu

The Ala Moana Condo Resort in Hawaii is conveniently located near the Ala Moana Shopping Center, Hawaii Convention Center, Ala Moana Beach Park, and Magic Island. The resort offers various amenities, including a pool, gym, sauna, mini shop, and Starbucks. Guests can easily access public transportation with several bus stops and a Biki rental bike stand nearby. Please note that guests are required to pay daily resort fees and a key issuance fee, which grant access to the pool, sauna, and gym, but not room service or other hotel services. Parking is available at an additional cost.

Ala Moana Hotel Average Rates


Ala Moana Hotel's Best Rentals

View All 16 Ala Moana Hotel Rentals (with vacancy and search options)

What Do Guests Think? An AI Analysis of 407 Guest Reviews


Reviewer Portrait

The following executive summary is based on a comprehensive and impartial AI analysis of guest reviews. Keep in mind that all units are individually owned, and review scores among units can vary considerably.

Guest reviews of the Ala Moana Hotel condo resort on Oahu reveal a generally positive experience, with many guests praising the location's convenience to shopping, dining, and beaches. The breathtaking views from the units are frequently highlighted, along with the spaciousness and cleanliness of the rooms. However, there are mixed feelings about the amenities and services, with some guests experiencing issues such as maintenance problems, challenges with parking, and difficulties with check-in processes. A few guests also reported cleanliness issues in specific units and problems with communication or charges from the property management. Despite these concerns, the overall sentiment is that the resort offers a great location and comfortable accommodations, with many guests expressing a desire to return. This summary is based on a comprehensive analysis of 407 guest reviews.

Recent Ala Moana Hotel Reviews


Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The check-in process was easy and convenient. The room was clean and large enough for two people who plan to spend a majority of the day out and about. I would recommend bringing your own soap and shampoo/conditioner because those will run out.
Melissa B.
August 2024

Location was great, nice views, great common space for family. Great to be next to the Ala Moana mall for ease of simple meals. There were a few things that were breaking (toilet paper holder, batteries in remote, lamp shade, dryer lint cleaner, but they tried to address what they could quickly. I only wish it was easier to communicate with host- such as a quick text rather than messaging through VRBO - the response time was pretty good, but was more of a hassle than other places I’ve stayed at. There really is nothing provided besides plates and appliance so you do need to buy quite a lot if you plan on cooking any meals. Luckily, the food court at the mall is terrific. Overall, a beautiful place to stay!
Hannah H.
August 2024

Property was as listed
❤Jim Honey❤ I.
July 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing view of the marina and ocean. Convenient location with plenty of shops nearby.
Jose A.
July 2024

Stayed here with some friends for a 50th birthday celebration. We had a wonderful time! The place is huge and everyone had their own space. Front desk staff and parking attendants were lovely and helpful. The views are amazing! We would love to stay here again!
Alicia B.
July 2024

The host did not supply a clean and stocked room. The host did not respond to my messages. The host did not stand to have the dirty room cleaned or stocked for use. I want this refunded. I never stayed in the room, as it was never made habitable
Jo
July 2024

Generally good and convenient.
Henry Chi Ping L.
July 2024

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Ala Moana Shopping Centerに近くて便利でした。。レンタカーも同ホテル内にあって借用返却等便利でした。予約がいっぱいで日程が限定されましたが満足したル旅行でした。
A guest from Munakata, Fukuoka
July 2024

This is our second time staying in this unit and we would happily stay here again! Great place for a family, convenient location, beautiful views and very clean and well-maintained. The Management company is super responsive as well. Highly recommend!
Mili R.
July 2024

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was just as we expected with spectacular views of Honolulu and the ocean. The day after we arrived we realized that the air conditioning was not working. We reported this to Lei HI Realty twice and also to VRBO but nothing was done to repair it. This was very disappointing.
Audrey B. P.
July 2024

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: NA
Dwayne R.
July 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a spacious and comfortable condo with nice views and a great location. Good for a large family.
Holly B.
July 2024

This place was AMAZING! The location is prime & the unit is just OUTSTANDING! We had plenty of room & amenities! We will be back!
Derrick J.
July 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was spacious and beautiful...perfect for our large family. The location can't be beat (with easy access to the mall, dining, and all that Honolulu and Waikiki have to offer!
Michele B.
July 2024

Great locatuon with amazing views. Closeti the beach. Enjoyed a lot.
Svetlana N.
July 2024

The stay was good. The pool closing at 7pm was not good. I was unable to enjoy the pool due to already being sunburnt and it was outside with no shade. I wanted to go in the evening time to relax but the pool was closed.
Dianna V.
July 2024

It was a perfect location. My parents booked this place and we just loved it. We had a friends birthday weekend on Oahu and just knew I needed to see if this beautiful place is available! It was and just as before it was just perfect!
Neal R.
July 2024

This is a great hote and great location. Only thing I would like is a direct communication with the actual host who owns the property as it’s not as easy as picking up the phone and connecting. The hotel will only help to an extent but but full exclusive as it would be booking directly with the hotel. Overall still a great place to stay with a great view
Monique
June 2024

Above survey shared what I liked. The hotel was attractive, clean and safe. What I didn't like was no ice bucket available, no house cleaning available, no garbage taken. I was not aware of this when I booked the hotel.
Angel
June 2024

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Poor communication between landlord, no room service for towels or other supplies. Hotel or Airbnb was same price and would have been better..
David H.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The retal experience was normal as if I was just a regular hotel guest. The room was fine, partial ocean view. The room is near the elevator.
Natalie R.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a great place for the four of us to stay. Very roomy with a large and comfortable living room, and the lanais were great for sitting and relaxing.Awesome view of Diamond Head, Waikiki and the ocean.Clean and well-maintained, though the kitchen could have used a few more sets of cups, bowls, etc. and a new dish rack.Direct access to Ala Moana Center, close to Don Quixote and other shops; walkable to Woodland for groceries.Would recommend for a family stay.
Shigeru T.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I thought the most important thing about staying in the Vacation Rental was to feel at home as our own. Usually when we stay in a Hotel, we get a room keeper. But the Vacation Rentals don’t have that service. So I use it as my own room. It was very relaxing. Of course we were satisfied the location, the view and the price, everything. Daily breakfast on the lanai of my room was very nice! Mahalo nui.
koji s.
June 2024

Great location and space. Connected to Ala Moana Shopping Center for great shopping and dinning.
Colene M.
June 2024

The property is in a nice hotel. The beaches are fantastic but it's very noisy because of the hubbub of the city. However if you like a lot going on this would be for you
PATRICIA M.
June 2024

This is a great place to stay in Honolulu. Close to shopping and restaurants. I highly recommend.
Kim M.
June 2024

Awesome !
Kaitlyn
June 2024

Very good location without being too crowded
stephane m.
June 2024

I like the Ala Monan Hotel, but I hate waiting in line to check in LOL. I prefer privately-owned condos for easier check in.
David W.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The suite was wonderful and very spacious. We loved having so much room and the views were amazing.
Cristina C.
June 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great stay without a hitch. The location and view from the room was spot on for a Hawaii holiday. The room was clean and tidy. Would recommend and we’ll definitely return for another stay.
Ariel C.
June 2024

Great location! Thank you!
Barsa B.
May 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Room was clean, easy booking, reasonable rate
A guest from Seattle, NOTAVAIL
May 2024

My husband and I stayed here with my parents while we were all celebrating our anniversaries. The property is spacious, clean and beautifully decorated. The views were breathtaking. Check-in was easy. Parking was a bit of a pain as the garage is small and the spaces are tight. It was a huge plus that the mall is within walking distance. The only downside is the kitchen has ZERO spices, condiments, or oils. The ice maker hadn’t even been turned on before hand so we had to buy ice! Also, one of the hair dryers did not work, so my mom and I were shuttling it back and forth. All that being said, We would definitely stay here again.
Diana R.
May 2024

Property needs a little renovating.
Leroy C.
May 2024

The staff was always friendly and helpful
Orlando
May 2024

comfortable, will definitely go back! The shower head at the extra bathroom needs some attention!
Ying Ying G.
May 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Check in was very easy, and the room was clean with a view,That was unbelievable. You have everything you need. Coffee maker, microwave, refrigerator. They also provide paper towels, trash bags, and a few dishes and glasses. The beds were very comfortable. The location is a short drive from the airport and is convenient to Downtown Waikiki, and the international market. You can walk all over the place and just next-door to the Alamoana mall. Couldn’t ask for anything more.
jackie b.
May 2024

Perfect location for shopping, dining and water activities.
Richard
May 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean and as described!
Jonathan N.
May 2024

We came to graduate, celebrate our grandson‘s graduation from University, Hawaii, and found the location. Very good for getting there early and without too much traffic.
Merikay G.
May 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We always stay at the Ala Moana Hotel. This rental was on a high floor, so it was both quiet and had a beautiful view . For the price, the property was OK. It was clean, but had a couple of items in need of repair, including a cracked sink. The room is in need of modernization...but, considering the price, we were satisfied.
Normand C.
May 2024

My friends and I really enjoyed the place and will definitely rent it out again in the future. It did the pictures justice from how spacious it was to the views from multiple balconies. We didn't have any issues during our stay as other reviews might have mentioned. Checking in and out was easy. It's not owned by the hotel, but there was a good amount of supplies provided. I'd highly recommend it!
Erik A.
May 2024

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We encountered a major problem upon our 6P check-in. Due to the absence of an important document which is required and must be submitted by Lei Hawaii Realty prior to guest arrival, we were unable to access the property. Calls were made to Lei Hawaii Realty but since it was past office hours, we were directed to voicemail. This issue has been a recurring problem according to hotel personnel so let this be a warning to those considering this in the future to make sure they will not be adversely affected by this irritating issue as well. With no guarantee of immediate resolution, we reluctantly made a reservation for the night (extra expense) with hopes to resolve during office hours the following day. Fortunately, we simply stored our unpacked bags and left the room intact while we sought nourishment, hoping for a surprise response from Lei Realty. Upon return to the room at 9P, we received the miracle email which eventually gained us access to the condominium, allowing us the ability to cancel the emergency room reservation w/o penalty. Fortunately, we had purchased insurance so if push came to shove, I'm confident we would have prevailed. Anyone wishing to make future reservations with Lei Hawaii Realty may want to consider this for their peace of mind. I personally will avoid commerce with them in my future travel plans. Lei Hawaii Realty Needs to get their act together! I invite them to respond to this critique. Having been in Hawaii multiple times since 1984, we knew what we weregetting property-wise, so this unit fit all our requirements satisfactorily. We thank the OWNER for providing us a nice place to stay!
Richard M.
May 2024

The condo was a great size for the number of adults we had with us. The location is right in the middle of shops and restaurants and lots of fun things to do. However there are a lot of homeless people camped around the center and several topless bars close by which leads to a rougher group of people in that area. There is definitely not anything to really cook with which is one of the reasons we didn’t stay in for dinners. However, I would definitely recommend this place for adults again.
Savanna S.
May 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lots of space and impressive views on three sides.
Oreon L.
May 2024

Could use more in way of dishes and towels but we made it work. I know we could call owner for more but what fun is that. At first tv wouldn't work but got figured out. I would stay again. Ocean view is awesome
Janice C.
April 2024

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our family recently stayed at this property and we have mixed reviews. The suite layout was great and very spacious. Large bedrooms were a plus. Having multiple lanai’s was great and and afforded different views of the city and ocean. Perfect location to shopping, restaurants, parks and beaches, everything walkable. The hotel is beautiful and well maintained. We were disappointed with the cleanliness of the unit. I suggest looking into another cleaning service. All 3 showers were dirty (hair and mold on 2 of the curtains). The carpets need cleaned and shampooed as evidence of the false eye lash we found on the floor. The couches are stained, one more heavily than the other. It was disappointing to see the lack of cleaning supplies and basic kitchen necessities. I’m on vacation and don’t want to think about the little things needed to cook (oil, salt/pepper, foil, baggies, etc). I would have rather paid another $50/$60 for these basic items to be there. It’s the little things that matter. This hotel is fairly close to a hospital and we heard sirens (police/emergency vehicles) almost nonstop. Just something to be prepared for. All in all, this is a beautiful unit if more attention is made to the cleanliness of it.
Pam R.
April 2024

Celebrated my parents 90th birthday! They loved it & felt so special! They kept commenting hue beautiful & spacious it is. Thank you for making wonderful memories for them & my family!!!
Raedeen I.
April 2024

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location and amenities. The Pool and gym are clean and relaxing. Very convenient walk to the beach, shopping, restaurants and even public buses.
A guest from ,
April 2024


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